To provide high-quality executive, administrative, and analytical support to the Head of Shared Services Center. This role goes beyond traditional secretarial duties, requiring strong coordination, communication, analytical, and presentation skills to support ISSCs priorities and business operations. A. Executive & Administrative Support Provide comprehensive administrative support to the Head of Shared Services including calendar management, call filtering, and internal/external communication. Manage sensitive and confidential information with absolute professionalism. Act as a point of contact for internal and external stakeholders with strong judgment and discretion. A. Executive & Administrative Support Provide comprehensive administrative support to the Head of Shared Services including calendar management, call filtering, and internal/external communication. Manage sensitive and confidential information with absolute professionalism. Act as a point of contact for internal and external stakeholders with strong judgment and discretion. Organize and coordinate high-level internal and external meetings, ensuring agendas, logistics, and follow-ups are well managed. B. Travel & Logistics Coordination Independently manage domestic and international travel arrangements including visa processing, ticketing, hotel bookings, and travel insurance. Prepare travel itineraries and ensure seamless execution with minimal disruption. C. Business & Presentation Support Prepare and design impactful presentations, reports, and dashboards for internal and external meetings using PowerPoint/Google Slides. Perform basic data analysis using Excel/Google Sheets (including VLOOKUP, filters, pivot tables). Support the Head in project tracking, follow-up actions, and documentation. Create, maintain, and organize key documents and templates for the department. Assist with monthly invoice processing for the vessel as and when required, ensuring accurate coordination and timely submission. D. Cross Departmental Coordination Collaborate closely with other department managers to support execution of urgent deliverables. Liaise with AE Group companies in India on secretarial and administrative matters to ensure alignment and timely execution. E. Communication & Stakeholder Engagement Draft professional communications and correspondence on behalf of the ISSC Head. Proactively manage and monitor incoming emails to highlight urgent issues or delays, especially relating to the Allotment & Provision Department.
Job Responsibilities of the Talent Acquisition Officer The Talent Acquisition Officer at Anglo-Eastern Care Solutions plays a crucial role in ensuring the organization secures the best talent for various global sectors, in accordance with client demands and timelines. Here is a detailed outline of the job responsibilities for a Talent Acquisition Officer: Recruitment and Selection: Implement effective recruitment strategies to meet the specific talent requirements of employer clients within set deadlines. Conduct thorough screening processes to identify candidates who meet the qualifications and experience required for various international positions. Client Interviews Coordination: Arrange and coordinate interviews between candidates and clients, ensuring a smooth and efficient selection process. Prepare candidates for interviews, providing them with necessary information about the employer, job role, and expectations. Medical and Documentation: Communicate with candidates regarding their medical examinations, ensuring all health requirements are met for employment abroad. Assist candidates in gathering and submitting all required documentation for employment and travel, including visas, work permits, and educational certificates. Language Class Enrollment and Induction: Coordinate the enrollment of selected candidates into the language training program, aligning start dates with the recruitment schedule. Conduct induction sessions for new recruits, orienting them to the process ahead, from language training to deployment. Social Media and Outreach: Utilize various social media platforms and strategies to attract talent, enhancing the organization's visibility and appeal to potential candidates. Engage with educational institutions for campus placement drives and collaborate with partner agencies for broader recruitment efforts. Job Fairs and Recruitment Drives: Organize and participate in job fairs, recruitment drives, and walk-in interviews to source candidates for various positions. Advertise vacancies in local media and on job sites to reach a wider audience of potential candidates. Administrative Support: Provide day-to-day administrative support to the teaching staff and school administration, including bill payments and monitoring housekeeping. Maintain accurate records of student attendance and ensure timely updating of partner agency software with relevant information. Compliance and Data Privacy: Ensure all recruitment activities comply with local and international regulations, including data privacy laws. Maintain confidentiality of candidate and client information, adhering to strict data protection protocols. The Talent Acquisition Officer must possess strong organizational skills, excellent communication abilities, and a proactive approach to meeting recruitment targets. This role requires a strategic mindset to effectively attract and engage candidates, ensuring a seamless transition from recruitment to training and eventual employment abroad. Collaboration with the Dean of Language Studies, the teaching staff, and the Manager is essential to align recruitment activities with the broader objectives of Anglo-Eastern Care Solutions.
Objective: Recruit qualified and experienced seafarers for cruise vessels in accordance with company standards and operational needs. Key Responsibilities: Identify, source, and screen candidates based on maritime experience, rank-specific skills, and valid certifications Administer technical assessments and coordinate interviews to evaluate competency and readiness Manage end-to-end onboarding logistics including documentation and regulatory compliance Maintain proactive communication with selected crew to ensure timely and seamless vessel joining Collaborate with fleet operations and relevant teams to forecast crew requirements and align recruitment timelines Maintain and update candidate databases, ensuring compliance with data protection and audit standards
Roles and Responsibilities Stores Clarify the store purchase requests from the ships, get quotation, place purchase order for the stores and maintain all inventory files Spares parts Clarify the spares parts purchase requests from the ships, get quotation, place purchase order for the spares parts and maintain all inventory files Delivery of Spares/Stores to Ships Record status of the delivery and follow up with each requisition till delivery. Pay special attention to delay and potential delivery consolidation to save cost. Surveys Monitor the dates of the survey and arrange the class/statutory survey in consultation with Superintendent. Repairs Arrange routine repairs / requisition for service engineer / technician as per vessel requests and pass major repair requisitions for Superintendents approval. Keep record of all accrued repair costs. Routine communication Handle letters / telexes/ faxes to and from vessels and other concerned parties regarding spares/ stores/ repairs/ surveys/ registration. Document Control :Maintain check list of periodic reporting due from vessel. Verify from ship file for overdue report – query vessels for abnormal delays Ship: Dispatch and follow up of documents relating to vessel’s specific requirement. Office: Maintain files for indents/quotation/invoices as per department policy. Technical Operating Costs Participate in tasks related to technical operating cost, including invoices review, classification, system input, recording keeping and overdue invoices follow-up Manuals / Drawings / Instruction books Maintain up-to-date record and files for quick retrieval and reference. Maintain central cost data for major stores, equipment, machinery, repair and dry-dock cost. Tracking of Lub oil sample Analysis Track that Lub oil samples are landed by the vessel as per schedule. Follow up on the analysis report and send the report to the vessel. Keep the Superintendent informed if any of these conditions are not met.
Profile description We are seeking an Information Security Professional to join our team. The successful candidate will be responsible for monitoring, detecting, and analyzing security incidents, as well as performing risk assessments, implementing security measures, and ensuring compliance with ISO 27001/ ISO 22301 standards. Job description KEY SKILLS AND CAPABILITIES Support the implementation and maintenance of ISO 27001 and ISO 22301 compliance programs across global offices and vessels. Conduct risk assessments, manage risk registers, and track remediation actions with stakeholders. Develop, review, and update information security policies, procedures, and standards. Perform vendor/3rd-party risk assessments and ensure alignment with internal security requirements. Support internal and external audits, coordinating evidence collection and audit responses. Drive awareness programs and deliver security awareness training to staff globally. Monitor regulatory and industry developments (e.g., IMO 428, IACS UR E26/E27, NIS2) and provide guidance on compliance implications. Prepare periodic management reports on compliance status, risks, and corrective actions. Act as the single point of contact for governance and compliance queries in the local office. PROFESSIONAL EXPERIENCE AND EDUCATION Bachelors degree in computer science, Information Security, or related field. 1-3 years of experience in information security governance, risk management, or compliance. Familiarity with ISO 27001, ISO 22301, and related security frameworks (NIST CSF, COBIT, CIS). Experience with policy management, risk assessment tools, and vendor due diligence. Strong organizational and documentation skills with attention to detail. Excellent communication and presentation skills for liaising with stakeholders at all levels. Industry certifications such as ISO 27001 Lead Implementer/Auditor, CISM, or CISSP (desirable but not mandatory).
Profile description We are seeking an Information Security Professional to join our team. The successful candidate will be responsible for monitoring, detecting, and analyzing security incidents, as well as performing risk assessments, implementing security measures, and ensuring compliance with ISO 27001/ ISO 22301 standards. Job description KEY SKILLS AND CAPABILITIES Monitor and analyze security events and incidents using Security Information and Event Management (SIEM) tools. Enhance and build cyber threat detection use cases, tuning for accuracy and reducing false positives. Investigate and respond to security incidents, performing root cause analysis and recommending preventive measures. Monitor 3rd-party/vendor risk alerts and provide remediation recommendations. Support vulnerability and patch management programs, tracking remediation progress and effectiveness. Work with IT/OT teams to implement security solutions and controls, ensuring alignment with best practices. Stay updated on the latest cyber threats, vulnerabilities, and attack techniques to improve defence capabilities. Provide timely reports and updates to management on incidents, detection trends, and security posture. Act as a local point of contact for all operational security escalations. PROFESSIONAL EXPERIENCE AND EDUCATION Bachelors degree in Computer Science, Information Technology, or related field. 1-3 years of experience in security operations, incident monitoring/response, and SIEM platforms. Knowledge of frameworks such as MITRE ATT&CK, NIST CSF, and CIS controls. Hands-on experience with vulnerability assessment tools, EDR/XDR, firewalls, and penetration testing. Analytical skills with strong attention to detail in identifying patterns, anomalies, and threats. Effective communication and collaboration skills for cross-team incident handling. Industry certifications (Security+, CEH, SOC Analyst, etc.) are desirable but not mandatory.
JOB Description: Assisting the management team / secretarial assistance. Coordinating with various Business units internally and external clients. Maintaining course reports / training related documentation. Preparation of course ware, various training statistics and record keeping of various official documents. Knowledge of uploading course data on Govt. websites and internal ERP system, etc. Knowledge about Quality management system documentation. Should have good knowledge of Office Administration and Business accounting and taxation. Experience: 5 yrs work experience in secretarial role, prefer experience in shipping industry Document management system and computer applications Good communication skills with knowledge in usage of Data Management System. Education: Graduate / Postgraduate Secretarial course Advanced Computer Application course
The Automation Manager will lead the creation and scaling of ISSCs automation capability, delivering cost-effective, sustainable solutions that drive operational efficiency, productivity, and service quality. Acting as the central driver for and possessing hands-on expertise in Microsoft Power Platform (Power BI, Power Apps, Power Automate) to design and deploy front-end, low-code solutions that complement back-end automation (RPA, Python, data engineering.) delivered by the developer team. By aligning automation initiatives with ISSCs continuous improvement and global transformation goals, the Automation Manager will directly contribute to the shift from a cost center to a value-generating hub. Key Objectives: A. Establish a Scalable Automation Capability within ISSC Build the automation function from ground up, including tools, delivery governance, and foundational team structure to support long-term efficiency goals. B. Drive Tangible Productivity & Cost Efficiencies Deliver automation solutions that reduce manual effort, improve turnaround time, and contribute directly to ISSCs productivity improvement goal and overhead optimization. C. Build & Lead a High-Performing Automation Team Hire and mentor technically strong talent (RPA, Python, data engineering) while directly providing hands-on guidance on Power Platform front-end solutions to ensure complementary skill coverage. D. Convert CI Pipeline into High-Impact Automation Use Cases Partner with functional leaders and the CI program to transform pipeline ideas into automation solutions with measurable business value. E. Accelerate Automation Adoption Across Functions Champion automation mindset across ISSC functions ensuring stakeholder buy-in, change enablement, and solution scale-up. F. Ensure Global Alignment & Strategic Stakeholder Partnering Work closely with global stakeholders to understand their operational challenges, pain points, and strategic priorities, ensuring automation solutions are aligned with business unit needs. Assess, quantify, and clearly report the ROI of each proposed automation to leadership, enabling informed decision-making and strong business case buy-in. G. Ensure Complementary Technical Coverage Balance the teams skill set so that the Manager leads on Power Platform front-end/no-code solutions while developers specialize in RPA, Python scripts, and back-end automation Roles and Responsibilities 1. Solution Delivery & Technology Enablement: Identify, design, and implement high-impact AI/ML, RPA, and analytics use cases aligned with ISSC and corporate objectives, with direct hands-on development in Power BI dashboards, Power Apps applications, and Power Automate flows . Serve as the technical lead for low-code/no-code solutions, ensuring seamless integration between Power Platform front-end tools and back-end automation (RPA, Python) Leverage corporate platforms like UiPath, Microsofts Power Platform (Power Apps, Power Automate, Power BI), Python, and Advanced Excel to deliver scalable automation and analytics solutions. Implement robust data management practices ensuring accuracy and consistency across diverse ERP systems. Partnering with system owners to suggest improvements in platforms where data inconsistencies or issues exist Develop and maintain automation/data pipelines, ensuring lifecycle management and performance optimization. Assess automation opportunities and recommend the most feasible approach (RPA, AI/ML, Power Platform, process re-engineering, or hybrid models) based on complexity, cost, scalability, and ROI potential. Apply strong technical knowledge to evaluate multiple solution paths and select the one that delivers maximum value with minimum risk. 2 . Project Execution and Technology Governance Manage automation projects end-to-end, from opportunity identification through pilots to scaled deployment. (within-budget completion) Ensure governance for automation initiatives, including compliance with cybersecurity, GDPR, and maritime regulations (IMO standards). Together with the IT team, support the evaluation and selection of automation/AI tools, platforms, and vendors to optimize delivery quality and cost. Track and report ROI, adoption rates, and operational improvements from automation deployments. 3. Strategic Leadership & Stakeholder Management: Own and deliver the Automation Roadmap for ISSC in alignment with the global transformation strategy. Lead the Automation roadmap to set best practices, standards, and reusability frameworks. Collaborate with global stakeholders to understand operational challenges, design value-driven automation solutions, and ensure global alignment. Partner with IT, Operations, Finance, and other business units to integrate automation into core workflows. 5. Team Management Recruit and manage a team of automation developers (RPA, Python, data engineering) whose back-end capabilities complement the Managers Power Platform expertise, ensuring full-stack automation coverage Build, mentor, and manage a team of automation developers & data analysts. Team Size: 3 Promote a culture of innovation, accountability, and continuous learning. Upskill ISSC teams on automation tools and frameworks to increase internal delivery capability. 6. Change Management & Adoption: Develop and execute change management strategies in close collaboration and partnership with all relevant stakeholders to ensure smooth adoption of automation solutions. Establish a framework for continuous improvement (CI) monitoring and reporting, including KPIs, tracking mechanisms, and governance structure. Monitor and report progress on automation adoption and CI initiatives at agreed reporting frequencies to all stakeholders. Create and deliver stakeholder-specific training and enablement programs to build automation literacy. Address adoption resistance through targeted ROI showcases, quick-win case studies, and transparent communication. i. Knowledge, Competencies & Experience Education : Bachelors/masters in computer science, Data Science, Engineering, Information Technology, or related fields. Experience : 1. 810 years of experience in automation, digital transformation, or IT program management, including proven hands-on design and deployment of Microsoft Power Platform solutions (Power BI, Power Apps, Power Automate) and experience in managing the teams across RPA/Analytics. 2. Experience in SSC/GBS/GCC is a strong plus. Certifications: PMP, RPA developer certifications (UiPath, Automation Anywhere), AI/ML specializations (Google AI, AWS ML, Azure AI), and certifications in data engineering or change management. Technical & Business Knowledge : Microsoft Power Platform: Advanced, hands-on expertise in Power BI (data modelling & visualization), Power Apps (canvas & model-driven apps), Power Automate (cloud & desktop flows). Analytics & Visualization: Power BI. Communication, Problem-solving, and Adaptability. Leadership Competencies / Behavioural Attributes Consultative: Able to partner with stakeholders to understand needs, pain points, and co-create solutions. Solution Oriented: Focused on practical, value-driven outcomes rather than just technical possibilities. Strong Communicator: Able to explain complex automation concepts in clear, business-friendly language. Stakeholder Management: Skilled in influencing and building trust with diverse internal and global stakeholders. Continuous Learner: Demonstrates curiosity and commitment to personal and professional growth, staying current with emerging automation technologies. Change Champion: Comfortable driving cultural change, addressing resistance, and fostering an innovation-first mindset.
Purpose: To support continuous vessel performance monitoring in a 24/7 operations centre, ensuring timely alerts and insights that contribute to voyage efficiency, compliance, and operational decision-making. Why the Position Exists: This role exists to provide round-the-clock surveillance of vessel movements and performance metrics. It enables proactive support to Technical and Operations teams by identifying routing inefficiencies, fuel optimisation opportunities, and compliance deviations. The position operates within defined monitoring protocols and escalation procedures. It does not involve direct owner engagement or strategic account management. The objective is to maintain operational vigilance and provide actionable data to shore teams. Below are the principal responsibilities of the role: Voyage Monitoring: Track vessel progress in real-time to identify opportunities for fuel efficiency and optimal routing. Voyage Review: Analyse completed voyages to detect sub-optimal routing and speed profiles, and recommend improvements. Performance Compliance: Monitor vessel adherence to CP requirements and alert relevant stakeholders when deviations occur. Stakeholder Engagement: Conduct review meetings with Technical and Operations teams to discuss performance gaps and improvement strategies. Feedback Integration: Collect and implement feedback from vessels and shore teams to explore fuel optimisation possibilities. Owner Liaison: Act as Key Account Manager for owners requiring performance optimisation, ensuring regular communication and feedback. Reporting & Documentation: Prepare performance reports and project documentation as directed by management. Support to Shore Teams: Provide technical and analytical support to Operations and Technical teams for voyage planning and execution. Research & Development: Contribute to R&D initiatives focused on improving vessel performance and operational efficiency. Cross-functional Collaboration: Work closely with internal teams to align performance goals with operational strategies. Technical Skills Proficient in marine navigation and route planning across various vessel types. Strong understanding of voyage performance management and industry regulations. Hands-on experience with digital tools and data analytics platforms used in vessel monitoring. Professional Skills Excellent communication and interpersonal skills, especially in multicultural team environments. Ability to work independently and collaboratively, with strong motivation and initiative. Effective time management and multitasking abilities in a fast-paced, shift-based setting. Creative problem-solving and out-of-the-box thinking to tackle operational challenges. PROFESSIONAL EXPERIENCE AND EDUCATION Minimum 5 years of sailing experience with a valid Class II/III Certificate of Competency (Deck). At least 2 years of experience in a vessel performance centre or vessel operations or similar roles ashore, preferably in a 24/7 operational setup. Proven track record of working with digital tools and contributing to data-driven decision-making.
Purpose Assistance for Wellbeing responsibilities and counselling. Roles and Responsibilities Assisting in rolling out Wellbeing initiatives, ASSET activities and related activities for Sea Staff and Timely delivery. Wellbeing Connect with Families of Death / Injury Cases / PR. Connecting with WE team and Seastaff on vessels to study interpersonal, group and social challenges , factors & dynamics. Getting feedback and recording them. Preparation and Analysis of reports using Excel and Power B1 tools. Timely replies to the Sea Staff Mails. Assisting Manager is SFR ratings study and follow ups with vessels. Survey analysis and follow ups with vessels / WE team s/ Masters. Implementation of AWOS initiatives for women seafarers , In charge of fully implementing the WE Care for women seafarers. Maintaining reports and presenting. Proposing solutions to the team. ANAVI POC working closely with Trustees on the functionality of this CSR initiative Other adhoc jobs as being added in Wellbeing Knowledge & Experience Education Social work background, MSW. Atleast 1 year Coordinate with External : Vendors and Internal: Internal team Experience : 1 years Exp after graduation. Specific Business Knowledge : MSW, Psycologist
Seeking a detail-oriented Senior Associate to manage vessel procurement and communication. Responsibilities include tracking itineraries, coordinating vendors, planning supplies, and ensuring timely, cost-effective, high-quality provisioning.
Digital Solutions Lead Analyst plays a vital role in ensuring the smooth operation of JiBe by managing the ticket system, addressing user inquiries, and efficiently troubleshooting issues. This position is essential for providing timely support and ensuring that technical challenges do not hinder productivity. As the primary point of contact for users, the Lead Analyst is responsible for offering guidance, resolving system-related concerns, and maintaining a seamless user experience. Furthermore, the role includes project planning and execution, providing valuable exposure to project management methodologies. This involves working alongside stakeholders to refine system processes and support innovation. Staying updated on the latest IT trends and best practices is essential, allowing the Lead Analyst to bring fresh insights to the team. Overall, this position is designed to ensure that the organisation benefits from both operational stability and ongoing technological advancements. The primary objective is to ensure that digital tools function effectively, drive operational efficiency, and support the organisation's long-term digital strategy. Principal Roles & Responsibilities Serve as a subject matter expert to provide advanced support and strategic guidance to business users, ensuring the timely resolution of tickets and reducing recurring issues through proactive improvements. Configure and manage JiBe modules to ensure optimal functionality, escalating issues to vendors only when necessary. Assist the digital lead in designing, developing, and conducting User Acceptance Testing (UAT) for new modules and features. Assist in initiating, implementing, and overseeing the rollout of new JiBe modules across global offices, ensuring smooth adoption and alignment with business needs. - Coordinate with various departments (e.g., Operations, Technical, Quality Assurance etc. ) to support operational effectiveness and system integration. Conduct training sessions for end users, ship staff, and office personnel to ensure proper adoption and effective use of the system. Perform regular syste Professional Skills: - Strong analytical and critical-thinking abilities for effective resolution of complex problems. - Effective stakeholder management skills to engage with vessel staff, office users, and management. - Ability to deliver structured training programs and tailor communication for diverse user groups. - Collaboration skills to work effectively with multiple departments and global teams. Personal Skills: Detail-oriented with a strong focus on accuracy and system reliability. Excellent communication and interpersonal skills to facilitate change management. Stakeholder Engagement External - Collaborate with software vendors and consultants to enhance the Digital Solutions portfolio, ensuring optimal performance and adherence to industry standards. Internal - Collaborate with Digital Solutions peers, onboard seafarers, and various departments to ensure effective system implementation, training, and ongoing support. Education Bachelors degree in technology, Maritime Operations, or a related field. Experience - Minimum of two (2) years of experience in maritime industry roles within the AE organisation or similar positions outside AE. - Experience in project management for IT-related projects. - Demonstrated expertise in ERP system implementation and management. Specific Business Knowledge - In-depth knowledge of maritime operations and the regulatory environment. - Proficient in digital systems management and user support. - Strong analytical and problem-solving abilities. - Excellent computer skills with the ability to leverage information systems in the asset-intensive maritime industry. - Strong organisational skills with the ability to manage multiple priorities. - Self-directed and highly motivated, requiring minimal supervision.
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