Performance Manager

Purpose:

Why the Position Exists:

The position operates within defined monitoring protocols and escalation procedures. It does not involve direct owner engagement or strategic account management. The objective is to maintain operational vigilance and provide actionable data to shore teams.

Below are the principal responsibilities of the role:

1. Voyage Monitoring:

   Track vessel progress in real-time to identify opportunities for fuel efficiency and optimal routing.

2. Voyage Review:

   Analyse completed voyages to detect sub-optimal routing and speed profiles, and recommend improvements.

3. Performance Compliance:

   Monitor vessel adherence to CP requirements and alert relevant stakeholders when deviations occur.

4. Stakeholder Engagement:

   Conduct review meetings with Technical and Operations teams to discuss performance gaps and improvement strategies.

5. Feedback Integration:

   Collect and implement feedback from vessels and shore teams to explore fuel optimisation possibilities.

6. Owner Liaison:

   Act as Key Account Manager for owners requiring performance optimisation, ensuring regular communication and feedback.

7. Reporting & Documentation:

   Prepare performance reports and project documentation as directed by management.

8. Support to Shore Teams:

   Provide technical and analytical support to Operations and Technical teams for voyage planning and execution.

9. Research & Development:

   Contribute to R&D initiatives focused on improving vessel performance and operational efficiency.

10. Cross-functional Collaboration:

    Work closely with internal teams to align performance goals with operational strategies.

Technical Skills

• Proficient in marine navigation and route planning across various vessel types.
• Strong understanding of voyage performance management and industry regulations.
• Hands-on experience with digital tools and data analytics platforms used in vessel monitoring.

Professional Skills

• Excellent communication and interpersonal skills, especially in multicultural team environments.
• Ability to work independently and collaboratively, with strong motivation and initiative.
• Effective time management and multitasking abilities in a fast-paced, shift-based setting.
• Creative problem-solving and out-of-the-box thinking to tackle operational challenges.

PROFESSIONAL EXPERIENCE AND EDUCATION

• Minimum 5 years of sailing experience with a valid Class II/III Certificate of Competency (Deck).
• At least 2 years of experience in a vessel performance centre or vessel operations or similar roles ashore, preferably in a 24/7 operational setup.

Proven track record of working with digital tools and contributing to data-driven decision-making.