Manager

hands-on expertise in Microsoft Power Platform (Power BI, Power Apps, Power Automate)

Key Objectives:

A. Establish a Scalable Automation Capability within ISSC

B. Drive Tangible Productivity & Cost Efficiencies

C. Build & Lead a High-Performing Automation Team

D. Convert CI Pipeline into High-Impact Automation Use Cases

E. Accelerate Automation Adoption Across Functions

F. Ensure Global Alignment & Strategic Stakeholder Partnering

G. Ensure Complementary Technical Coverage

Roles and Responsibilities

1. Solution Delivery & Technology Enablement:

• Identify, design, and implement high-impact AI/ML, RPA, and analytics use cases aligned with ISSC and corporate objectives, with

  direct hands-on development in Power BI dashboards, Power Apps applications, and Power Automate flows

  .
• Serve as the technical lead for low-code/no-code solutions, ensuring seamless integration between Power Platform front-end tools and back-end automation (RPA, Python)
• Leverage corporate platforms like UiPath, Microsofts Power Platform (Power Apps, Power Automate, Power BI), Python, and Advanced Excel to deliver scalable automation and analytics solutions.
• Implement robust data management practices ensuring accuracy and consistency across diverse ERP systems.
• Partnering with system owners to suggest improvements in platforms where data inconsistencies or issues exist
• Develop and maintain automation/data pipelines, ensuring lifecycle management and performance optimization.
• Assess automation opportunities and recommend the most feasible approach (RPA, AI/ML, Power Platform, process re-engineering, or hybrid models) based on complexity, cost, scalability, and ROI potential.
• Apply strong technical knowledge to evaluate multiple solution paths and select the one that delivers maximum value with minimum risk.

. Project Execution and Technology Governance

• Manage automation projects end-to-end, from opportunity identification through pilots to scaled deployment. (within-budget completion)
• Ensure governance for automation initiatives, including compliance with cybersecurity, GDPR, and maritime regulations (IMO standards).
• Together with the IT team, support the evaluation and selection of automation/AI tools, platforms, and vendors to optimize delivery quality and cost.
• Track and report ROI, adoption rates, and operational improvements from automation deployments.

3. Strategic Leadership & Stakeholder Management:

• Own and deliver the Automation Roadmap for ISSC in alignment with the global transformation strategy.
• Lead the Automation roadmap to set best practices, standards, and reusability frameworks.
• Collaborate with global stakeholders to understand operational challenges, design value-driven automation solutions, and ensure global alignment.
• Partner with IT, Operations, Finance, and other business units to integrate automation into core workflows.

5. Team Management

• Recruit and manage a team of automation developers (RPA, Python, data engineering) whose back-end capabilities complement the Managers Power Platform expertise, ensuring full-stack automation coverage
• Build, mentor, and manage a team of automation developers & data analysts. Team Size: 3
• Promote a culture of innovation, accountability, and continuous learning.
• Upskill ISSC teams on automation tools and frameworks to increase internal delivery capability.

6.

• Develop and execute change management strategies in close collaboration and partnership with all relevant stakeholders to ensure smooth adoption of automation solutions.
• Establish a framework for continuous improvement (CI) monitoring and reporting, including KPIs, tracking mechanisms, and governance structure.
• Monitor and report progress on automation adoption and CI initiatives at agreed reporting frequencies to all stakeholders.
• Create and deliver stakeholder-specific training and enablement programs to build automation literacy.
• Address adoption resistance through targeted ROI showcases, quick-win case studies, and transparent communication.

i. Knowledge, Competencies & Experience

Education

Experience

Certifications:

Technical & Business Knowledge

• Microsoft Power Platform:

  Advanced, hands-on expertise in Power BI (data modelling & visualization), Power Apps (canvas & model-driven apps), Power Automate (cloud & desktop flows).
• Analytics & Visualization: Power BI.
• Communication, Problem-solving, and Adaptability.
  

Leadership Competencies / Behavioural Attributes

• Consultative:

  Able to partner with stakeholders to understand needs, pain points, and co-create solutions.

• Solution Oriented:

  Focused on practical, value-driven outcomes rather than just technical possibilities.

• Strong Communicator:

  Able to explain complex automation concepts in clear, business-friendly language.

• Stakeholder Management:

  Skilled in influencing and building trust with diverse internal and global stakeholders.

• Continuous Learner:

  Demonstrates curiosity and commitment to personal and professional growth, staying current with emerging automation technologies.

Change Champion: