Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in mumbai
>
Mercer
>
Senior Analyst - Insurance Operations

Senior Analyst - Insurance Operations

Mercer

3 - 7 years

3 - 7 Lacs

mumbai

Posted:None| Platform:

Apply

Skills Required

risk compliance customer service insurance operations underwriting process management project management process enhancement problem management change management mortgage itsm incident management user acceptance testing itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.Senior Analyst Insurance OperationsWere seeking an individual who is prepared to handle complex and varied insurance tasks. This person will have the opportunity to gain an understanding of agency management, product distribution and underwriting procedures that enhance growth and underwriting profit.We will count on you to:Process Management:

Manages personal workload to guarantee timely task delivery in accordance with service level agreements (SLAs).
Familiar with process steps and guidelines, ensuring tasks are processed according to established procedures.
Take full responsibility for the quality of data and the overall delivery process.
Engage in user acceptance testing (UAT) of system changes to verify accuracy and consistency of outcomes.
Contribute insights and suggestions to leadership for ongoing process enhancements.
Support team members by stepping in during peak times or when colleagues are unavailable to maintain business continuity.

Risk & Compliance:

Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company.
Appropriate usage of systems to monitor, record and retain information.
Proactively ensures compliance with regulatory and risks framework.
Identify and evaluate risks appropriately. Recognizes how own actions impact on compliance.

What you need to have:

Exhibits exceptional attention to detail, strong analytical skills, creativity, intellectual curiosity, effective communication abilities, and excellent time management.
Collaborates effectively within a team to address customer and stakeholder needs.
Upholds organizational values in alignment with the specific requirements of the role.
Excellent customer service and communication skills.
Demonstrates the ability to prioritize tasks and manage multiple responsibilities during high-demand periods.
Acquires knowledge through hands-on training and practical experience.
Good command over spoken and written English
1-3 years of work experience
Graduate in any stream
Should be ready to work in shifts: 2.30pm 11.30pm & 6.30pm 3.30am
Technical Skills: Basic knowledge in MS Office (Excel, Word, Outlook)

What makes you stand out?

Insurance, Mortgage, or closely related office experience.
Adaptable communicator.
Ability to work in teams.

Why join our team:

We help you be your best through professional development opportunities, interesting work, and supportive leaders.
We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and have an impact on colleagues, customers, and communities.

More Jobs at Mercer

Engagement Manager

Mumbai, Gurugram

6 - 10 yrs

INR 8 - 13 Lacs

Performance Management Lead

Mumbai, Gurugram

5 - 8 yrs

INR 4 - 8 Lacs

Principal Engineer

Gurugram

8 - 10 yrs

INR 10 - 14 Lacs

Associate Director - Talent Strategy Consulting

Mumbai

10 - 15 yrs

INR 35 - 40 Lacs

Oliver Wyman – Actuarial Intern – Life

Gurugram, Bengaluru

1 - 3 yrs

INR 2 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Mercer

Consulting

New York

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Analyst - Insurance Operations