Senior Analyst - HR Operations

The HRSS team at GOSS Operations & Technology is a hub formed as a part of HR Transformation aimed towards providing services for a totally new HR Service Delivery Model. The HR Shared service model provides services to our colleagues across all operating companies such as Marsh, Mercer,MMC, Guy Carpenter & Oliver Wyman.

The HRSS team at GOSS Operations & Technology provides services as a global hub in various workstreams such as: -

Workforce Administration (WFA)

The work stream requires performing the HR transaction

processing in Workday pertaining to employee data Management and updating from Hire to

Termination.

We will count on you to:

Processing of transactions

Process reporting and training

Ensuring compliance of all internal policies

Process improvement

Providing timely updates to the Team Leader and onshore counterparts.

Manages day to day transactional execution of employee Human Resources programs.

Reviews, analyzes, and apply company policies to determine eligibility and partner with internal departments and 3rd Party Vendors for a seamless delivery.

Analyzes basic timekeeping and absence management system(s) issues by researching time entries and historical data.

Determines errors/corrections, reviews Op-Co specific policies and makes appropriate updates/corrections; Partners with appropriate departments to resolve.

Updates and maintains the HR system of record with all information pertaining to an employee; Provides employee data/history from HR Management System for all government and statutory requests. Note: Applicants should be flexible working in shifts

What you need to have:

1-2.5 Years experience in HR Operations / HR Shared Services with Workday application knowledge (preferred)

Excellent communication, analytical and management skills

Proficiency in effort estimation

Effective/Accurate and timely reporting skills

Good command on MS Office applications (MS-Excel, MS-Word)

Ability to multitask and should be a self-starter

Ability to handle difficult client situations and derive strategic solutions Education:

Graduate (any stream)

What makes you stand out:

• Positive attitude and ability to adapt to an ever-changing environment.
• An aptitude towards systems and technology
• Must be able to multi-task, to work under pressure and meet tight deadlines.
• Able to work independently or with a team.
• Ability to multi-task and prioritize time effectively.