Senior Account Manager

M360 Research

6 - 8 years

8 - 10 Lacs

Bengaluru

Posted:4 months ago| Platform:

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Skills Required

Stock exchange Presales Healthcare Market research Account management Customer service RFP Japanese Recruitment CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Senior Account Executive, you will work closely with one or more Sales Directors aligned with overall sales goals to support client relationship management. This role requires a strong understanding of the company s full range of offerings and plays a key role in client satisfaction, account management, and sales strategy.

Essential Duties and Responsibilities:

Facilitate bid process by qualifying RFP s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keep the company s CRM tool updated with delivered bids.
Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up[1]selling and managing client expectations during delivery phase.
Assist the Client Services Team during project delivery with additional information and partner source, if required.
Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.
As part of job responsibilities, you are required to comply with ISO 20252:2019 and ISO 27001 standards.

Supervisory Responsibility:

Education and Other Requirement:

bachelors degree or equivalency preferred,
6-8+ years of experience in pre-sales and proposal management in the Market Research industry
Strong communication skills (spoken and written English)
Proficiency in MS Word, Excel, and PowerPoint
Customer-centric mindset; previous customer service experience is a plus

Qualifications

bachelors degree or equivalency preferred

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