Senior Account Manager (Accounts + Media)

Key Responsibilities

Client & Project Management

• Own client communication, expectations, and relationship building.
• Understand brand objectives and translate them into actionable strategies for SMM + Paid Media.
• Lead campaign planning, approvals, timelines, and deliveries.
• Present strategies, monthly plans, and performance reports confidently.
  

Social Media Management

• Drive the creation of monthly content calendars, campaign ideas, and platform-specific strategies.
• Ensure content quality, relevancy, and brand alignment across Instagram, Facebook, LinkedIn, YouTube, etc.
• Work closely with creative teams to deliver thumb-stopping content.
  

Paid Media Leadership

• Build and manage performance-driven campaigns across Meta, Google, and other ad platforms.
• Set up performance KPIs, budgets, and optimization strategies.
• Interpret analytics, build insights, and convert them into clear recommendations for the client.
• Partner with performance specialists to ensure campaigns deliver ROI and growth.
  

Team & Process Management

• Guide and mentor junior AMs/AEs on daily account operations.
• Ensure smooth coordination between creative, strategy, and performance teams.
• Maintain high standards of delivery, communication, and reporting.
  

Requirements

• 3–6 years of experience in account management at a digital/creative agency.
• Strong understanding of organic social media + paid ads across Meta, Google, and LinkedIn.
• Ability to balance creativity with numbers—comfortable with both content and analytics.
• Excellent communication, client-facing, and presentation skills.
• Proven ability to lead multiple accounts and handle fast-paced campaigns.
  

Nice-to-Haves

• Experience with influencer marketing, ORM, or brand strategy.
• Hands-on experience with Meta Business Manager, Google Ads Manager, and analytics tools.
• Ability to think strategically and contribute proactively to new ideas and campaign directions.