Semi Voice Customer Support Executive || 2 cab way || Freshers and Exp

0 - 3 years

0 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Urgent Requirements : Semi Voice Customer Support Executive

Position: Semi Voice Customer Support (Chat + Voice)

Job Type: Full-Time, Permanent

Work Mode: Work from Office

Location : Hyderabad.

Shift: Rotational Shifts– 5 Days Working

Salary Details:

Freshers (0–6 months): 13,000 + 2,000 (Attendance Bonus)

6 to 18 Months Experience: 15,000 + 2,000 (Attendance Bonus)

Above 18 Months Experience: 17,000 + 2,000 (Attendance Bonus)

Eligibility Criteria:

Education: Undergraduates / Graduates (Any Stream)

Experience: Freshers & Experienced candidates welcome

Immediate Joiners Preferred

Key Responsibilities:

  • Handle semi voice (chat + voice) support for customer queries
  • Provide accurate and timely information to customers
  • Maintain a high level of professionalism and customer satisfaction
  • Document customer interactions properly and follow up as needed
  • Use internal tools/CRM systems efficiently for query resolution

Key Skills Required:

  • Good English communication skills (verbal and written)
  • Basic computer literacy and typing speed
  • Ability to handle pressure and multitask
  • Customer-focused with problem-solving mindset

Rounds of Interview (ROI):

  • HR Screening
  • Online Assessment
  • Operations Round

Apply Here !!

HR Vanshita – 9618965277

Email: vanshita.singare@axisservice.co.in

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