20 Seller Onboarding Jobs

Onboard sellers via field/virtual meets, help with registration, KYC, and product listing. Explain platform benefits, resolve queries, and ensure smooth handover to support. Must have strong communication, basic tech skills.

Roles and Responsibilities Manage key accounts for SaaS products, focusing on B2B sales and business development. Develop and execute strategies to acquire new clients through cold calling, lead generation, and seller onboarding. Collaborate with internal teams to ensure seamless delivery of services to customers. Analyze market trends and competitor activity to identify opportunities for growth. Provide exceptional customer service by resolving issues promptly and ensuring high levels of client satisfaction.

As a Customer Success Associate , youll be at the heart of our mission to ensure customers achieve their goals and realize the full value of our products and services. Build strong, trusted relationships with clients, guide them through onboarding, and proactively address their needs to drive success and satisfaction. Youll act as the bridge between customers and internal teams, ensuring seamless communication and collaboration to resolve challenges and unlock opportunities. This isnt just about checking in or managing accounts youll be the driving force behind customer retention, growth, and advocacy. By monitoring customer health metrics, identifying risks, and delivering tailored solutions, youll help clients thrive while contributing to the companys long-term success. Were looking for someone who can anticipate customer needs, think strategically, and deliver exceptional experiences at every touchpoint. If youre passionate about building relationships and driving impact, this is your chance to shine. Responsibilities: Seller Onboarding & Training: Drive end-to-end seller onboarding, nurture potential leads, and deliver structured product training to ensure seamless adoption. Retention & Churn Analysis: Identify and address seller churn by analyzing uninstallation insights, engaging via preferred channels, and providing tailored retention strategies. Subscription Renewals & Account Management: Foster strong relationships with paid sellers to ensure subscription renewals and enhance their platform experience. Real-Time Engagement & Support: Monitor new installations/uninstallations via CRM, initiate timely follow-ups, and provide instant support via integrated helpdesk solutions. Lead Conversion: Develop a pipeline by transitioning free, trial, and expired-license users to paid subscriptions through proactive engagement. Multi-Channel Outreach: Connect with sellers via email, calls or preferred channels to enhance engagement and accelerate activation. Trial Period Optimization: Provide dedicated support during the trial to ensure successful onboarding and first-payment conversion. Revenue Growth: Drive Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), and one-time sales through strategic seller engagement. Proactive Lead Handling: Manage inbound queries, initiate real-time engagement with active visitors, and optimize conversion strategies. Upselling & Cross-Selling: Promote additional apps and managed services using case studies and consultative selling. Lead Monitoring & CRM Management: Track and follow up on CRM leads to enhance conversion rates and streamline the sales funnel. Support & Issue Resolution: Handle support tickets, minimize escalations, and collaborate with developers for real-time issue resolution. Product Feedback & Enhancement: Gather seller insights, log product improvement requests, and collaborate with internal teams for continuous optimization. Customer Satisfaction & Advocacy: Ensure exceptional seller experience through proactive engagement, issue resolution, and review generation. Performance & Time Management: Optimize daily productivity by effectively managing chat support, outreach, and engagement activities. Requirements: 2 to 5 years of experience in customer success, account management, or business development in a SaaS or eCommerce environment. Strong understanding of Shopify and eCommerce website development (prior experience in Shopify development or sales is a plus). Excellent communication and problem-solving skills, capable of translating technical concepts for non-technical users. Ability to multitask and manage multiple client relationships effectively. Experience in creating proposals, negotiating contracts, and closing deals. Familiarity with CRM tools, ticketing systems, and in-app support platforms.

Beneci is a bold, sustainability-driven fashion brand that blends the spirit of streetwear with conscious design. After winning Best Streetwear Designer of the Year at our London debut and hosting successful shows across continents, we are growing our digital footprint across leading e-commerce marketplaces. We are looking for a sharp, detail-oriented, and proactive E-commerce Manager to lead our marketplace strategy, onboarding process and drive growth across platforms like Myntra, Ajio, Nykaa Fashion, and Amazon . Role & responsibilities Preferred candidate profile 2-5 years of experience managing fashion/e-commerce operations on online marketplaces Strong understanding of seller dashboards and support processes Excellent coordination, communication, and problem-solving skills Passion for fashion, streetwear, and sustainability is a big plus Experience with Shopify or similar D2C platforms is an added bonus

We are seeking a E-Commerce Executive (Seller Onboarding) to join our team. In this role, you will play a vital part in ensuring that sellers meet our platform standards and have a smooth onboarding experience. You will also be responsible for managing the day-to-day operations of our online-store and optimizing the user experience. Key Responsibilities: Review and approve seller applications, ensuring compliance with platform standards. Guide new sellers through the onboarding process, including account setup, KYC completion, and product catalog upload. Collaborate with cross-functional teams to ensure a seamless onboarding experience. Manage online store operations, including product listings, inventory management,and order processing. Work with the marketing team to drive traffic to our e-commerce platform. Continuously improve the user experience to enhance conversion rates and customer satisfaction. Additional skills: Should have strong communication skills, multi-tasking and time management skills. Good writing, analytical and problem-solving skills. Ability to communicate effectively & professionally Ability to work independently and as part of a team.

Key Responsibilities: - Visiting market on a daily basis- (10 to 15 visits per day) - Good communicator- (English manageable and regional language Mandatory fluency) - Should be able to pitch mobile phone and its features to the retailers - On boarding new buyers (Retailers) a total of 30 in a month - Meeting new buyers expanding buyer market- 144 buyers to be met in a month - Stretching as per business requirement - Should provide a concise description of the products and services to retailers and also drawing attention to the benefits of existing marketing schemes. - Must also carry out a survey to figure out the current trends in the industry such as prices of the products and the demand for it etc. Candidate Requirements: - Well versed with local market - Has an understanding of smart phone industry - Should be also having basic knowledge of refurb - Quick learner and situational adaptability - Should be able to build relationships with buyers - Must have a two- Wheeler and smart phone (Android/IOS) - Must be open for intercity travel & within 50 to 60 KM of assigned territory. Should be ready to relocate as per business requirement.

As a Business Operations Intern (Programs, Outreach & Reporting) at a fast-growing fintech startup in Bengaluru, you will have the opportunity to work alongside the Business Head on high-impact projects. Your role will involve supporting seller onboarding, lead tracking, CRM structuring efforts, and maintaining program dashboards and reporting sheets. You will also have the chance to collaborate with vendors, calling teams, and data partners, as well as research merchant segments and assist in building workflows, SOPs, and scale-ready internal tools. This internship will provide you with hands-on experience in seller outreach, CRM setup, and lead funnel building. You will learn how fintech go-to-market strategies and merchant programs scale from zero to one. Additionally, you will have the opportunity to build operating documents, trackers, dashboards, and standard operating procedures from scratch. By being part of a fast-paced, growth-driven environment, you will be actively involved in solving real-world problems. To excel in this role, you should be organized, proactive, and adept at follow-ups. Proficiency in Google Sheets/Excel is required, and familiarity with Notion, Airtable, or dashboards is a bonus. You should enjoy tackling operational challenges and bringing structure to chaotic situations. A curiosity about fintech, merchants, and go-to-market operations is essential, as well as the ability to thrive in a dynamic startup environment where wearing multiple hats is the norm. If you are eager to build operational skills, solve real merchant challenges, and gain valuable experience in a fintech setting, we encourage you to apply for this opportunity through Twizhire.,

About Team Marketplace teams mandate is to ensure marketplace business, right input metrics are achieved, seller management and experience, business design, dedicated account management and building seller eco system. MP is a central team working closely with category, SCM, revenue, planning .marketing to drive an important charter. Roles & Responsibilities Role: Develop Ecosystem for helping sellers to grow their business and make operation seamless for them Understanding the challenges faced by Sellers and helping in resolving them Scheduled Regular Interactions with Sellers on major business metrics. Work towards increasing the overall business of brands. Should have good communication skills and have knowledge of MS Office, especially excel( pivot) Understand and grasp E-Commerce business processes. Assist the team in realizing the GMV targets Should have experience in sales and negotiations and be able to convince sellers to take up existing programs run by Myntra like PLA, etc. Should be diligent, persuasive, resilient and willing to learn. Inclination towards data analysis & implementing it in business cases People with e commerce knowledge is mandatory . Preferred organizations are from Fk/Meesho/Amazon Qualifications & Experience Any Graduate E-commerce experience in BPC preferred 1-2 years (FK/Amazon/Cloudtail)

Job Summary: We are looking for a proactive and detail-oriented E-commerce Executive to manage and grow our online sales across various marketplaces such as Amazon , Flipkart , and our brand website . The ideal candidate should have a strong understanding of digital sales processes, product listing, performance analytics, promotions, and customer engagement. Key Responsibilities: Marketplace Management: List, update, and optimize products on Amazon, Flipkart, and other marketplaces. Monitor pricing, stock levels, and product visibility. Coordinate with marketplace account managers to maximize exposure and resolve issues. Website Operations: Manage the e-commerce website (Shopify/WooCommerce/Magento, etc.). Upload new products, update content, banners, and promotional material. Ensure a smooth and user-friendly online shopping experience. Digital Sales & Promotion: Plan and execute online promotions, discounts, deals, and campaigns. Monitor daily sales performance and identify growth opportunities. Collaborate with digital marketing for SEO, SEM, and paid ad campaigns. Order & Inventory Management: Coordinate with the warehouse and operations team for timely order fulfillment. Track and manage returns, cancellations, and customer feedback. Reporting & Analytics: Generate and analyze sales reports, traffic, and customer behavior. Use insights to improve listings, campaigns, and conversion rates. Requirements: Bachelor's degree in Business, Marketing, or a related field. 13 years of experience in e-commerce operations or digital sales. Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, etc. Familiarity with website CMS and e-commerce platforms (Shopify/WooCommerce). Basic understanding of SEO, digital marketing, and analytics tools. Strong communication, coordination, and organizational skills. Preferred Skills: Knowledge of advertising tools like Amazon Ads, Flipkart Ads. Experience with tools like Google Analytics, Excel (VLOOKUP, Pivot Tables). Ability to multitask and work in a fast-paced environment.

To support monthly targets of generating monetisation money from your category. To work together as a team for several initiatives and common projects. Qualifications & Experience Overall work experience of 1-2 years. Experience in BD / Sales / Acct Mgmt / Marketing Operations Preferred to have experience in Digital Ad sales or eCommerce industry. Desired Skill Set New customer acquisition, Cold calling High level of interest in learning new things Strong interpersonal skills. Good in negotiation and persuasion.

Handle seller registration, product listings, respond to emails, manage Google Sheets/Docs, resolve queries, and use AI tools. Must be fluent in Hindi, English, Assamese, tech-savvy, and great at communication.

Position Title: Account Manager (Brand Partnerships) Location: Gurgaon Reports to: Category Manager Job Summary: Established in 2019 by Landmark Group, Styli is the GCC e-commerce getaway for a trendy fashion. Scaling fast and offering over 40,000 styles for men, women and kids, sourced from across the globe, Styli aims to bring the latest in fashion to our customers! Styli is in the process of setting up our marketplace and E-Commerce business. The marketplace business would ensure that sellers can sell on the Styli platform. The E-Commerce business would ensure that sellers can sell on six other platforms across GCC, by becoming a seller with Styli. We want to find the ambitious selling partners, who align with our vision to scale across markets, and we are looking for the brightest account managers, who can spot these selling partners / brands and bring them to the Styli marketplace and e-commerce platform. The Account Manager will be an individual contributor to begin with and will be responsible for identifying, signing up, and managing relationships with brands to sell on the Styli platform and six additional platforms. This role will focus on expanding product offerings from selling partners and ensuring successful partnerships with key brands. Key Responsibilities: Identify and approach potential brand partners to join our marketplace. Create and articulate compelling value propositions around the Styli E-Commerce business. Negotiate terms and agreements with brands to ensure mutually beneficial partnerships. Work with planning team to forecast performance per month against targets. Enable sellers to meet targets. Maintain a robust sales pipeline. Manage ongoing relationships with brand partners, ensuring their needs are met and any issues are resolved promptly. Coordinate with category managers to ensure smooth onboarding and integration of new brands. Monitor the performance of brand partners, providing feedback and support to optimize their success on our platforms. Stay updated on market trends and competitor activities to identify new opportunities for growth. Develop and streamline the brand onboarding process to ensure efficiency and effectiveness. Provide training and support to new brands to ensure their successful integration. Conduct market analysis to identify potential new brand partners. Qualifications: Bachelors or Masters degree in Business, Marketing, or a related field. 4-8 years of experience in account management or business development, preferably in fashion. Strong analytical skills to be able to derive insights with data. Strong negotiation and relationship-building skills. Excellent communication and organizational abilities. Ability to work independently and as part of a team. Understanding of ecommerce platforms and marketplace dynamics. At Styli, we are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. As an equal opportunities employer, we celebrate the unique backgrounds, perspectives, and talents of our team members. We believe that a diverse workforce drives innovation and enhances our ability to serve our customers effectively. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. At Styli, we are dedicated to creating an environment where everyone has the opportunity to thrive and succeed.

Key Responsibilities Manage a portfolio of SME sellers running ads on a digital marketplace platform. Understand sellers business goals and recommend relevant marketplace ad solutions. Proactively provide performance updates and insights to improve campaign outcomes. Drive account retention and increase seller media spends based on performance insights. Maintain timely documentation, call notes, follow-up schedules, and CRM hygiene. Achieve daily/weekly/monthly targets for consultations, seller engagement, and media spend growth. Act as a single point of contact for all client communication, escalations, and renewals. Maintain a disciplined, organized approach to work and be comfortable with a fixed 9-hour shift. Qualifications 1–2 years of hands-on experience in digital/marketplace advertising (Flipkart, Amazon, or Meesho Ads preferred). Strong communication skills and ability to explain ad performance in simple terms to SME sellers. Ability to manage multiple client accounts with attention to detail and time sensitivity. Self-starter with a learning mindset, strong ownership and a customer-first attitude. Comfortable with campaign dashboards, Excel/Sheets, and CRM tools.

We are hiring a Seller Onboarding Specialist to contact and onboard agri-sellers on our platform. Role includes verifying documents, guiding registration, and ensuring seller activation.

Location: Bangalore Process: Key Account Management (E-commerce) Experience: 4+ years (including 1+ year in team handling) Education: Any Graduate (10+2+3) Job Overview We are looking for a dynamic and experienced Team Leader Operations to manage a team of Key Account Managers. The role requires driving seller performance on an ecommerce platform through strategic relationship management, sales enablement, and data-driven insights. Key Responsibilities Lead and manage a team of Key Account Managers (KAMs) handling e-commerce sellers Monitor and drive team performance to achieve sales, revenue, and growth targets Analyze seller performance and provide strategic inputs to enhance business outcomes Coordinate with internal stakeholders to ensure seamless seller support and resolution Conduct regular reviews, coaching, and training sessions for the team Maintain team motivation and discipline while ensuring performance benchmarks are met Manage dashboards, track KPIs, and generate performance reports using Excel Desired Candidate Profile • Graduate in any discipline (10+2+3) • Minimum 4 years of experience in KAM/RE (Relationship Executive) processes • Minimum 1 year of team handling experience • Proficient in MS Excel and comfortable with data analysis • Strong communication skills in Hindi and English • Proven leadership skills with ability to drive results through team • E-commerce domain experience preferred

The ingredients for this role: As a Senior Account Manager, we are seeking a highly motivated individual who would be responsible for signing the right mix of sellers, building relationships with top brands and vendors, adding unique local selection, identifying, and executing initiatives to boost growth, driving margin improvements and delivering top notch customer experience. Your day-today tasks will include: • He/she must be an effective leader and communicator working with our most important partners and vendors, as well as with internal colleagues and groups. He or she will have strong business judgment with a track record of strong ownership values. Success will be measured by the performance on input metrics and impact of vendors on creating a great customer experience for buying consumers. The individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings etc. Lead a team of account managers to onboard vendors to build and lead campaigns on selection, drive Instock management, pricing, to optimize vendor terms and to get support for marketing campaigns. Own the input business metrics through tracking mechanisms thereby driving the vendors to create a great customer experience. Drive new product and feature launches on vendor central and enable vendors move towards self serviceability. Ensure the right selection is listed with all vendors which would drive output metrics. Drive the team of associates to deep dive and analyze the issues for the vendors and publish recommendations and action plans based on data to improve vendor experience. Inventing and driving continuous process improvement and automation across our systems to allow us to scale a fast-growing business. Champion the vendor needs and manage long term vendor relationships with key partners by building strong communication channels at all levels. Set proper expectations, provide clear status communications, and enable vendors to achieve growth. Work with various internal teams (e.g., supply chain, fulfillment center) to resolve vendor issues and manage escalations. Knowledge you need: Ecommerce / Retail knowledge. Motivating sellers to enhance the customer experience. Initiate new product and feature introductions on Vendor Central. Required Skills: Experience as Sales manager / vendor manager / category manager / account manager role. Sourcing and onboarding sellers. Be an Excel Champion - Pivot, VLOOKUP/H-Lookup, Formulae. Initiating and owning process improvement projects and guide sellers by overseeing inventory management, setting prices, optimizing vendor agreements, and securing support for marketing initiatives. Education & Work Experience: 2 - 6 years of experience. Bachelors mandatorily and MBA preferable. Seller onboarding. Experience in ensuring that the appropriate selection is available with all vendors to enhance output metrics. Ideal candidate worked in Ecommerce/Retail/FMCG background.

Role & responsibilities Analyze data or insights to determine industry and consumer trends Devise long-term development strategies for leading the supply function Foster trust relationships with internal and external teams to achieve better pricing and quality of services Make forecasts for monthly demand to ensure the availability of pricing and inventory Handle the catalogue for his respective category and work with various internal as well as external teams ensuring quick closure NPIs, Catalog issues, corrections Have a close look at other competitors channels (app/website etc.) and see to it that Mall is at par with respect to information provided, Pricing, Availability NPI closures of new brands as per SOPs and TaT. Brand onboarding on new platforms with the right margin, return policies, and dispute policies Inventory and discount management Daily assigned activities/Followups Solid knowledge of category management, marketing, and sales principles Preferred candidate profile Proven 1-2 years of experience as category executive/growth executive or similar role Solid knowledge of category management, marketing, and sales principles Understanding of data analysis and forecasting methods Proficient in MS Office & MS Excel An analytical mind with a strategic ability Excellent communication and people skills Be extremely thorough with an eye for detail - a must-have Be persistent in coordinating with stakeholders to drive outcomes - a must-have Eager to both learn and grow Can act independently Perks and benefits PF & Insurance

About Team Marketplace teams mandate is to ensure marketplace business, right input metrics are achieved, seller management and experience, business design, dedicated account management and building seller eco system. MP is a central team working closely with category, SCM, revenue, planning .marketing to drive an important charter. Roles & Responsibilities Role: Develop Ecosystem for helping sellers to grow their business and make operation seamless for them Understanding the challenges faced by Seller’s and helping in resolving them Scheduled Regular Interactions with Sellers on major business metrics. Work towards increasing the overall business of brands. Should have good communication skills and have knowledge of MS Office, especially excel( pivot) Understand and grasp E-Commerce business processes. Assist the team in realizing the GMV targets Should have experience in sales and negotiations and be able to convince sellers to take up existing programs run by Myntra like PLA, etc. Should be diligent, persuasive, resilient and willing to learn. Inclination towards data analysis & implementing it in business cases People with e commerce knowledge is mandatory . Preferred organizations are from Fk/Meesho/Amazon Qualifications & Experience Any Graduate E-commerce experience in BPC preferred 1-2 years (FK/Amazon/Cloudtail)

Responsibilities: Onboard new sellers Manage channel partnerships Drive business development through strategic planning Lead sales & marketing efforts Build strong vendor relationships

Role: Paid Account Manager Client: Leading Indian E-commerce company specializing in fashion and lifestyle products Parent Company: Allegis Group https://www.allegisgroup.com/en Tenure: 1 Year Renewal, Conversion based on Performance Shift: 5 Days Office Morning Shift Immediate to 15 Days Preferred Exp: 2+ Years upto 5 Years People with E-commerce knowledge is mandatory. Preferred organizations are from Flipkart/Meesho/Amazon If Only suitable then apply, send mail to ganreddy@astoncarter.com Mob: 7760406375 (Ganesh Reddy) Job Description: About Team Marketplace teams mandate is to ensure marketplace business, right input metrics are achieved, seller management and experience, business design, dedicated account management and building seller eco system. MP is a central team working closely with category, SCM, revenue, planning .marketing to drive an important charter. Roles & Responsibilities Role: Develop Ecosystem for helping sellers to grow their business and make operation seamless for them Understanding the challenges faced by Sellers and helping in resolving them Scheduled Regular Interactions with Sellers on major business metrics. Work towards increasing the overall business of brands. Should have good communication skills and have knowledge of MS Office, especially excel( pivot) Understand and grasp E-Commerce business processes. Assist the team in realizing the GMV targets Should have experience in sales and negotiations and be able to convince sellers to take up existing programs run by Myntra like PLA, etc. Should be diligent, persuasive, resilient and willing to learn. Inclination towards data analysis & implementing it in business cases