Security Facilitator (SFA)

Job Title: Security Officer

Department: Operations – Manned Guarding

Reports To: Site In-charge / Assignment Manager / Branch Operations Manager

Company: G4S Secure Solutions (India) Pvt. Ltd.

Contact Information:

• Contact Person: Abhay Mulik
• Mobile: +91 9972877452
• WhatsApp: +91 9113627282
• Email: abhay.mulik@in.g4s.com

Position Summary:

The Security Officer acts as the operational lead at the site level, responsible for implementing security procedures, supervising guard personnel, coordinating with clients, and ensuring all security and safety standards are consistently met. This is a critical leadership role that bridges field operations and client expectations.

Key Responsibilities:

1. Site Command and Control:

• Function as the second-in-command or site head (depending on site size).


• Lead and monitor all security operations at the designated client site.


• Ensure guards follow all post duties, site-specific instructions (SSIs), and G4S protocols.

2. Team Supervision:

• Supervise the deployment and performance of Security Supervisors and Guards.


• Conduct daily muster, uniform inspection, and tool checks.


• Address absenteeism, disciplinary issues, and performance shortfalls.

3. Client Coordination:

• Serve as the primary point of contact for the client at the site.


• Conduct regular meetings with client representatives to address concerns or updates.


• Ensure client satisfaction through prompt issue resolution and quality service delivery.

4. Operational Execution:

• Ensure access control systems, patrolling routines, visitor management, and asset protection are functioning as per SOP.


• Monitor surveillance systems and review CCTV footage in coordination with client security teams.


• Supervise material movement, vehicle access, and contractor/staff entry protocols.

5. Incident Management:

• Act promptly in case of incidents like theft, fire, medical emergencies, or safety violations.


• Guide guards during emergencies and implement evacuation protocols as needed.


• File detailed incident and investigation reports with photographic/log support.

6. Documentation & Reporting:

• Maintain daily shift logs, occurrence reports, visitor data, and material movement records.


• Prepare and submit weekly performance summaries and manpower deployment reports.


• Ensure all statutory registers (muster rolls, PF, ESI) are updated and audit-ready.

7. Training & Compliance:

• Conduct on-the-job training, drills, and refreshers for site guards.


• Ensure adherence to G4S grooming, behavior, and discipline standards.


• Support HR and compliance teams during audits, inspections, or client reviews.

Eligibility Criteria:

• Education: Minimum 12th Pass; Graduate preferred.
• 
  Experience:
  
  • 4–8 years of experience in the security industry, with at least 2 years in a supervisory or officer-level role.
  
  
  • Background in defence/police/paramilitary preferred.
• 
  Age: 28 to 50 years (Flexible for ex-servicemen).
• 
  Physical Standards: Fit and alert; Minimum height 170 cm.

Key Skills & Attributes:

• Strong leadership and coordination skills.


• Good written and verbal communication (English, Hindi, and local language).


• Proficiency in report writing, basic computer use (MS Office, email).


• Knowledge of safety procedures, emergency protocols, and fire prevention.


• Ability to handle pressure and work rotational shifts.

Working Conditions:

• Site-based duty with 8/12-hour shifts depending on deployment.


• 6-day work week or rotational off, as per duty schedule.


• Uniform, mobile phone (if applicable), ID card, and duty gear provided.


• PF, ESI, gratuity, bonus, leave benefits, and insurance as per statutory norms.

Remuneration:

• As per G4S internal grade structure and prevailing Minimum Wages for Security Officer/Supervisor category in the respective state/UT.


• Site-based allowances, night duty allowance, and performance incentives may apply.

Career Path within G4S:

Security Officer Site In-charge Assignment Manager Area Operations Officer Regional Operations Manager

Contact details:

• Mr. Santhosha Arasu (Bengaluru) - 900555656
• Mr. Nirmal Kumar (Bengaluru) - 8050891926
• Mr. Arvind Kumar (Hyderabad) - 8121011852
• Mr. Arup Mahanaty (Hyderabad) - 9100097703
• Mr. Paneer Selvam (Chennai) - 9962012328
• Mr. Siva Kumar S (Chennai) - 9962980270