Section Head- Process Quality

Role Overview

The Section Head Process Quality will lead the process quality function to ensure that manufacturing processes meet customer requirements, quality standards, and regulatory compliance. The role involves monitoring process performance, driving continuous improvement initiatives, managing a quality team, and collaborating with production and engineering teams to reduce defects and improve efficiency.

Key Responsibilities

Quality Planning & Control

• Develop and implement quality control procedures for production processes.
• Monitor process capability and ensure adherence to control plans and quality standards.
• Perform regular audits of manufacturing processes to identify non-conformities.
• Ensure compliance with ISO, IATF, and other relevant quality management systems.

Problem Solving & Improvement

• Lead root cause analysis (RCA) and corrective/preventive action (CAPA) initiatives.
• Use statistical tools (SPC, MSA, FMEA) to analyze process data and identify improvement opportunities.
• Coordinate cross-functional quality improvement projects to enhance product reliability and process efficiency.

Team Leadership & Development

• Manage a team of process quality engineers and inspectors.
• Train and mentor team members on quality standards, tools, and best practices.
• Allocate tasks, monitor performance, and ensure timely reporting of quality metrics.

Customer & Supplier Quality Interface

• Work closely with customers to address process-related quality concerns.
• Collaborate with suppliers to ensure incoming material quality meets specifications.
• Support APQP, PPAP, and other new product/process introduction quality requirements.

Documentation & Reporting

• Maintain process quality records, inspection reports, and audit findings.
• Prepare monthly/quarterly quality performance dashboards for management review.
• Ensure documentation compliance for certifications and audits.

Key Skills & Competencies

• Strong knowledge of quality tools and methodologies (SPC, MSA, FMEA, 8D).
• Experience in ISO 9001, IATF 16949, or other relevant standards.
• Analytical mindset with strong problem-solving abilities.
• Excellent leadership, communication, and team management skills.
• Proficiency in MS Office, quality software, and statistical analysis tools.