Job
Description
Job Purpose This role is responsible for forming high-performing agile teams from the ground up, guiding them through transformation journeys, and embedding agile principles across delivery squads. The Scrum Master ensures the team matures into a well-functioning agile unit capable of consistently delivering business value. Key Responsibilities Agile Foundation Building & Coaching Establish agile frameworks and ceremonies for newly formed squads. Mentor team members on Scrum practices, backlog grooming, story point estimation, and agile mindset. Create a psychologically safe environment encouraging open dialogue and learning. Scrum Facilitation Lead all Scrum ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives. Identify, track, and remove impediments to ensure consistent team velocity and focus. Support the Product Owner in backlog refinement and prioritization. Team Development & Continuous Improvement Conduct regular team maturity assessments and implement improvement plans. Promote self-organization and accountability within the team. Drive continuous improvement through feedback loops and metrics. Stakeholder Collaboration Align with business stakeholders, Product Owners, and Chapter Leads for roadmap clarity. Provide transparent updates on team progress, risks, and dependencies. Coordinate across squads to manage cross-functional dependencies. Required Qualifications Experience: 5+ years as a Scrum Master, preferably in roles involving new team formation and agile transformation. Education: Undergraduate degree in Computer Science, Engineering, or equivalent. Certifications: Certified Scrum Master (CSM) or equivalent (e.g., SAFe, PMI-ACP). Domain Exposure: Experience in banking or financial services is preferred. Tools Proficiency: Jira, Confluence, Miro or similar agile collaboration tools. Soft Skills: Excellent communication, facilitation, and stakeholder management skills. Behavioral Competencies Strategic orientation and conceptual thinking Strong leadership and team-building capability High adaptability, integrity, and resilience Commitment to continuous learning and coaching Show more Show less
