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2.0 - 5.0 years

9 - 13 Lacs

Bengaluru

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Eurofins is seeking a self-motivated and enthusiastic candidate for the entry-level IT Service Desk Agent position. The primary responsibilities of this role will be a combination of phone, email and interactive chat support for local and nationwide customers from our laboratories. You will troubleshoot and resolve customer hardware, software and general network connectivity issues. You will gain exposure to many tools and have the opportunity to learn high-level skills by supporting networking, active directory and security applications. This position requires a high degree of emotional intelligence, empathy, technical prowess, and customer focus. You must be able to break technical concepts down into non-technical language and communicate them to people of all IT skill levels. The roles and the responsibilities of this position are diverse on a day-to-day basis and its therefore important to be open-minded and able to deal with change. Qualifications Hard skills: You should have a good command of written and spoken English and a basic understanding of ITIL conceptsIncident, Major Incident, Problem Record, Knowledge Article, Asset Management, Change Request, Service Portal, etc. You need to be able to propose basic troubleshooting and repair solutions for Windows operating systems and local and cloud-based Microsoft products, including MS OfficeO365, SCCM, Azure, Exchange, Server 2008-2016. Basic knowledge of Active Directory, DNS, DHCP, VPN and remote access, Citrix, thin clients, VMWare or equivalent will be beneficial. You will be also dealing with network connectivity, TCI/IP, firewalls, Vlan, Ethernet, etc. Experience: If you have 6+ months of Help Desk/Service Desk support or one year of call center experience, we want to hear from you. Soft skills: We are looking for someone who works well with other members of the global team, can represent our team when working remotely, and collaborate with labs around the world. Forward-thinking mindset, looking for ways to increase productivity, efficiency and identify process improvements will make you a good candidate. This role will require time management, prioritization and organization skills. If you can handle multiple projects, clients and tasks at the same time and enjoy working in a dynamic environment.

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3.0 - 6.0 years

11 - 15 Lacs

Bengaluru

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IT Service Desk Agent Eurofins is seeking a self-motivated and enthusiastic candidate for the entry-level IT Service Desk Agent position. The primary responsibilities of this role will be a combination of phone, email and interactive chat support for local and nationwide customers from our laboratories. You will troubleshoot and resolve customer hardware, software and general network connectivity issues. You will gain exposure to many tools and have the opportunity to learn high-level skills by supporting networking, active directory and security applications. This position requires a high degree of emotional intelligence, empathy, technical prowess, and customer focus. You must be able to break technical concepts down into non-technical language and communicate them to people of all IT skill levels. The roles and the responsibilities of this position are diverse on a day-to-day basis and its therefore important to be open-minded and able to deal with change. Hard skills: You should have a good command of written and spoken English and a basic understanding of ITIL conceptsIncident, Major Incident, Problem Record, Knowledge Article, Asset Management, Change Request, Service Portal, etc. You need to be able to propose basic troubleshooting and repair solutions for Windows operating systems and local and cloud-based Microsoft products, including MS OfficeO365, SCCM, Azure, Exchange, Server 2008-2016. Basic knowledge of Active Directory, DNS, DHCP, VPN and remote access, Citrix, thin clients, VMWare or equivalent will be beneficial. You will be also dealing with network connectivity, TCI/IP, firewalls, Vlan, Ethernet, etc. Soft skills: We are looking for someone who works well with other members of the global team, can represent our team when working remotely, and collaborate with labs around the world. Forward-thinking mindset, looking for ways to increase productivity, efficiency and identify process improvements will make you a good candidate. This role will require time management, prioritization and organization skills. If you can handle multiple projects, clients and tasks at the same time and enjoy working in a dynamic environment. Qualifications If you have 6+ months of Help Desk/Service Desk support or one year of call center experience, we want to hear from you.

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1.0 - 6.0 years

3 - 8 Lacs

Bengaluru

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Must-Have Skills Knowledge in supporting MAC OSX (Ventura), IOS platform, MDMs, JAMF, Microsoft imaging technologies like Intune, SCCM. Knowledge on Windows 10/11 operating system, commands, and related common tools Basic Networking Knowledge Knowledge on technologies like virtualization and SCCM Good to have skills Certification : CCNA, MS / Azure certifications Required qualifications to be successful in this role: Full time graduate ( BE/Btech/MCA/BCA etc) Skills: Master Data Management Server - Wintel Windows Wintel/Windows Server

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1.0 - 5.0 years

0 - 2 Lacs

Bengaluru

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Desktop support L2, Outlook, O365 skills, MS Teams, bit locker, SCCM client, Antivirus Required Candidate profile samiksha@peshr.com 749844998 2 Years Experience Location - Bangalore Mandatory Experience in Sccm Client, Bit Locker, O365 Skills

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7.0 - 12.0 years

10 - 18 Lacs

Pune

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Hi, Hope you are doing good,, Kindly let us know your interest on the below requirement and share your updated resume along with below details. Position: SCCM SENIOR CONSULTANT Location: Pune Experience: 7+ Years Notice Period: Immediate To 30 Days Duration: Contract to Hire [LONG TERM CONTRACT] Mandatory Skills: Must have 7+ years relevant experience in SCCM Understanding customer requirements for SCCM, current SCCM architecture, configured functionalities, Patch management and software distribution process Problem Solving & Troubleshooting: Configuration of SCCM components and client settings. Operating System Deployment using SCCM. Deployment of software and software update management using SCCM. compliance reporting and establish enhanced process for Software/OS updates and patches Provide support to post-migration issues Weekly migration status reports generation Ability to work in team in diverse/ multiple stakeholder environment Good Analytical skills Experience and desire to work in a Global delivery environment Good to Have Skills: Creating Design / Architect / migration strategy / plan for SCCM (2012 / current branch latest version) implementation knowledge of mobile management solution/ application & OS deployment solution Image (Operating System) Creation. Application compatibility testing, Application packaging, to create applications to support latest operating systems (windows 10).

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5.0 - 10.0 years

18 - 22 Lacs

Hyderabad, Bengaluru, Delhi / NCR

Hybrid

Shift timings- 2 PM -11 PM Primary skills Azure Security Defender, Sentinel,(identity, Endpoint, etc.) Secondary skills Azure Infrastructure, Office 365 collab workloads Required Skills & Experience: Technical Expertise: Strong understanding of Azure security offerings, including but not limited to: Microsoft Defender for Cloud / Endpoint / Identity Microsoft Sentinel (SIEM/SOAR) Microsoft Entra (Identity Governance, Conditional Access) Hands-on experience with cloud security assessments, PoC deployments, and client workshops. Familiarity with Zero Trust architecture and related best practices. Professional Experience: 5+ years in IT security roles, with 2+ years focused on Azure or cloud security. Proven track record of leading technical engagements independently. Soft Skills: Excellent communication and presentation skills. Ability to articulate technical concepts to both technical and business audiences. Self-starter who thrives in a fast-paced, client-facing environment. Preferred Qualifications: Microsoft certifications (e.g., SC-100, AZ-500, SC-200) Experience working with Microsoft partners or within funded engagement programs. Exposure to regulatory compliance frameworks (e.g., ISO, NIST, GDPR) Key Responsibilities: Client Engagements: Conduct security assessments and discovery workshops to understand client environments, security gaps, and cloud readiness. Deliver technical Proof of Concepts (PoCs) and hands-on demonstrations of Microsoft Azure security solutions. Host and facilitate technical workshops on Zero Trust, Microsoft Defender, Sentinel, Entra, and related technologies. Provide technology walkthroughs, highlight use cases, and share practical experience to illustrate business value. Solution Design & Implementation: Design and recommend secure architectures and configurations using Azure-native tools and services. Collaborate on solution development, documentation, and client readiness for security modernization. Internal & Cross-Functional Collaboration: Work closely with Sales, PreSales, and regional delivery teams to align on customer needs, technical strategy, and success metrics. Contribute to proposal development and client presentations from a technical security standpoint. Thought Leadership & Enablement: Stay updated on Azure security advancements and share knowledge internally and with clients. Support internal enablement sessions and mentor junior team members, where applicable.

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4.0 - 6.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Shift Timings : There will be a rotational shift timing as mentioned below - NASA - 8 :30 PM to 5 :30 PM (IST) APAC - 9 to 6 PM (IST) EMEA - 11 AM - 8 PM (IST) Split shifts - 4 PM to 1 AM and 2 PM to 11 PM (IST) Key Responsibilities Taking inbound emails/calls/tickets from users with technical IT issues (software & hardware) with the view to resolving by providing a high level of customer service. Responsible and accountable for the tracking of incidents, change management and requests from initial identification through to resolution, ensuring that appropriate. categories for logging and escalating incidents and requests are used. Interact with users to resolve IT-related issues and provide IT Support in a timely manner in line with company SLAs. Provide end-user IT support for internal RWS employees, ensuring that the end-to-end customer experience is positive, consistent and high quality. Manage Service Desk (IVANTI) tickets to ensure all cases are dealt with on time; end user support may be provided face to face, via phone, email, TeamViewer or MS TEAMS. Performing basic and intermediate level technical troubleshooting for issues/problems as per the scope defined. Asking the customers targeted questions to quickly understand the root of the problem and escalating promptly if required. Keeping track of the issues through to resolution (if the issue can be resolved within the scope of the 2nd Level), within agreed time limits. Escalate complex incidents to appropriate upper-line support members in line with company processes to ensure customer demands are met. Provide support for Windows operating system and software installations and upgrades using SCCM. Troubleshoot environments including VMware vCenter, Windows Server, EMC SAN storage and backup technologies. Responsible for planning and organizing daily workload. This includes prioritizing service calls and adjusting work plans to support high-priority calls to meet operational requirements. The types of support provided will include the use of remote-control software and email or phone call or chat support to RWSs Global user base. Responsible for the management of all issues assigned to them through the Service Desk incident management system. Ensuring that the status and history of issues are monitored, updated and closed on completion. Responsible for ensuring that all policies and procedures are followed and propose changes to support processes to improve the quality of service. Following security processes in line with company processes and regulations. Follow procedures, maintain documentation and standards and collate and submit asset information as required. Gathering and documenting as much information as possible for the escalation teams to perform an advanced investigation on the issue. Collaborate with other teams like Business Applications, etc., when the resolution of the reported IT issues is dependent on the change or fix which is to be implemented on the application side. As part of continued development, the role will require ad-hoc project work to be carried out. Skills & Experience 4 6 years’ experience within an IT support environment. Windows Server 2012/2016/2019/2022. Microsoft Office, Active directory and O365. Windows Desktop 10/11. Microsoft Exchange. Basic Networking protocols TCP/IP. Antivirus technologies. Internet technologies (WWW \ FTP \ EMAIL \ TCP\IP \ VPN). Expertise across multiple ITSM tool sets. Proven expertise in reducing call volumes through trending and service improvement. Previous experience working within a customer-focused environment is essential. Strong fault-finding skills, combined with the ability to guide people remotely through IT systems to gather pertinent information. Good verbal and written communication skills (English). Excellent email/telephone manner and good interpersonal skills. PC literate with working knowledge of using Email and Microsoft packages. Willingness to work in shift-based schedule.

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4.0 - 7.0 years

6 - 9 Lacs

Hyderabad, Bengaluru

Hybrid

Role & responsibilities Oversee the resolution of hardware, software, and application issues escalated from Level 1 and Level 2 engineers. Ensure compliance with patch management, software upgrades, and application installations. Lead the operation of the IT Lounge, ensuring a welcoming and efficient support experience. Manage end-user onboarding and offboarding, ensuring all equipment and software access is handled efficiently. Lead the health check process for AV equipment in conference rooms. Manage and coordinate key events, including pre-event checks, logistics, and real-time monitoring. Troubleshoot and provide support for audio/video issues, including weekend support as required. Work closely with global IT teams, ensuring alignment with global standards. Oversee IT asset management, ensuring weekly reconciliation of inventory across locations. Drive procurement and distribution of IT hardware and consumables. Ensure timely escalation of issues as per the established escalation matrix. Prepare and present escalation reports for major incidents, providing insights for continuous improvement. Track, analyze, and report KPIs such as response time, resolution time, and inventory accuracy. Ensure adherence to SLA agreements, providing weekly, monthly, and quarterly reports. Ensure effective leave management within the team to maintain uninterrupted service delivery. Mentor and guide Level 1 and Level 2 engineers to enhance their skills and performance. Preferred candidate profile Strong technical knowledge of Windows, Mac systems, SCCM, JAMF, AzureAD, Intune, and AV technologies. Proven leadership experience in IT support, with a focus on customer experience. Strong problem-solving skills and the ability to manage complex incidents. Excellent communication skills and ability to interact with global teams and vendors. Contact Details: 9154984810 or sindhu@iflowonline.com

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5.0 - 9.0 years

15 - 20 Lacs

Hyderabad

Work from Office

Microsoft Endpoint config Manager (SCCM) Microsoft Intune (Endpoint Manager) Solid understanding of Active Directory, Group Policy, Azure AD, and Microsoft 365 Experience with patch management for Windows 5+ yr HYBD location 21 LPA CTC

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1.0 - 4.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Application Packaging Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards delivering timely solutions, all while maintaining a focus on enhancing system reliability and user satisfaction.Key Responsibilities:- Create, customize, and repackage software applications line MSI, EXE, APPX, PSADT, etc for silent/unattended installation.- Develop and maintain Windows Installer (MSI) packages using tools like InstallShield, WiX, Advanced Installer, or ORCA.- Convert legacy installers (EXE, scripts) to modern deployment formats (MSIX, IntuneWin).- Troubleshoot deployment failures and compatibility issues (Application failures, dependencies).- Write PowerShell, VBScript, or Batch scripts for pre/post-installation tasks.- Implement App-V sequencing (if applicable) and MSIX packaging/modernization.- Optimize packages for Windows 10/11, Cloud (Azure/AWS) environments.- Validate packages in MECM , Intune , virtualized (VMware, Hyper-V) and physical environments.- Document packaging processes, version control, and release notes.- Mentor junior engineers and define packaging standards.Professional Technical Skills :- Expert in MSI/MSIX/APPX packaging tools in InstallShield, WiX, Advanced Installer.- Proficient in PowerShell, VB Script, and Windows Registry and File System.- Need to have strong knowledge of SCCM and Intune.- Familiarity with Windows OS internals, Group Policy, and security baselines.Addtional Information- Strong problem-solving and debugging skills.- Ability to work in Agile/Scrum environments.- Excellent documentation and communication skills.Education Details-15 years full time education Qualification 15 years full time education

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9.0 - 12.0 years

20 - 27 Lacs

Bengaluru

Hybrid

Hi all, We are hiring for the role Solution Architect Microsoft Windows / Active Directory Infrastructure Location : Bangalore Experience : 9 - 12 Years Notice Period : Immediate to 15 Days Preferred Apply at : mojesh.p@acesoftlabs.com Call : +91 9701971793 Skills: Role Overview: Were looking for a seasoned Windows/Active Directory Solution Architect to lead the analysis, design, implementation, and administration of a complex, multi-forest AD infrastructure. This role is critical to ensuring the stability, security, and scalability of enterprise-wide Microsoft services. Key Responsibilities: Act as team lead for all Active Directory/Windows environments. Provide technical oversight , mentorship, and problem escalation support. Collaborate with cross-functional teams (Security, DBAs, Network, Development). Lead infrastructure redesign, system performance tuning , and modernization efforts. Ensure secure operation and proper capacity planning of AD and related services. Create detailed system documentation, SOPs, and architecture blueprints . Engage with vendors and internal teams for solution evaluation and implementation . Contribute to auditing, compliance , and vulnerability mitigation efforts. Core Technical Expertise: Windows Server & Active Directory (Multi-forest) Security & Compliance : AD auditing, policy enforcement, vulnerability management Identity Services : ADFS, SSO, DNS, DHCP, NTP Infrastructure Services : SCCM, WSUS, File/Print Services Virtualization & DR : VMware/Hyper-V, HA & Disaster Recovery Planning Strong knowledge in auditing, backup/restore, tiered architecture , and firewall configurations If you are interested drop your resume at mojesh.p@acesoftlabs.com call: 9701971793

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1.0 - 6.0 years

4 - 8 Lacs

Pune, Gurugram, Delhi / NCR

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Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Must have 1 year of tech support experience preferred on paper with international Clients (Mandate) Only For Immediate Joiner Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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4.0 - 9.0 years

7 - 12 Lacs

Bengaluru

Work from Office

Role & responsibilities SCCM Admin L2 with OSD 5+ Years & Only Male candidates- Immediate Joiners Preferred candidate profile

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4.0 - 6.0 years

3 - 7 Lacs

Gurugram, Mumbai (All Areas)

Work from Office

Application deployments raising ticket with global team and getting packages ready for deployments followed by manual and pilot testing and deploying to production.

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2.0 - 3.0 years

2 - 6 Lacs

Mumbai

Work from Office

Innovation is our driving force towards your success About Company: Role Overview : The Patch Management Specialist will be responsible for ensuring 100% patch compliance across all servers and workstations (Windows ONLY). This role involves managing the BigFix console for administration, coordinating patch deployments, and maintaining system security and performance. Location : Remote (Preferred Mumbai/Pune) Time : 7 pm to 3 am OR 8 pm to 4 am Work Hours : 5 days a week with a Saturday and Sunday of key responsibilities : Patch Compliance : Ensure 100% patch compliance across all EOG servers and workstations (Windows ONLY). BigFix Console Management : Administer and manage the BigFix console to deploy patches and updates effectively. Coordination and Scheduling : Collaborate with various IT teams to schedule and coordinate patch deployments, minimizing system downtime. Issue Resolution : Address and resolve any issues arising from patch deployments and update failures. Documentation : Maintain and update patch management documentation, including deployment schedules, compliance reports, and issue logs. Reporting : Provide regular reports on patch management activities, system compliance, and performance metrics. Audits : Conduct regular audits of patch levels and system statuses to ensure ongoing compliance and security. Key Requirements: Experience : Proven experience in patch management, particularly with Windows servers and workstations. Technical Skills : Proficiency in using patch management tools such as BigFix, SCCM, WSUS, or equivalent. Communication Skills : Excellent verbal and written communication skills to effectively coordinate with various teams and stakeholders. Problem-Solving : Strong analytical and problem-solving skills to address issues promptly and efficiently. Attention to Detail : High attention to detail to ensure accurate documentation and compliance reporting. Team Collaboration : Ability to work collaboratively within the RRT and other IT teams to achieve patch management goals. Preferred Qualifications: Certifications : Relevant certifications in patch management, system administration, or IT security. Experience with BigFix : Specific experience in administering and managing the BigFix console. Shift Flexibility : Willingness to work in shifts, including rotational shifts if required. This role is crucial for maintaining the security and efficiency of the organization s IT infrastructure by ensuring that all systems are up-to-date and secure. If you have any further questions or need additional details, feel free to ask! Description of the role: The Security Monitoring Associate is responsible for monitoring security and patching alerts for our clients based in the US. This primarily includes alerts being received on the SIEM tool (Rapid 7 Insight IDR) and also on two different IPS/IDS solutions (SecureWorks and Darktrace) the resource is expected to monitor, investigate and respond to these alerts. Patching of all Windows based systems is carried out on a monthly/quarterly basis using IBM BigFix. The resource is expected to monitor the patching status, respond to patch failures by either redeploying the patch or escalating to the relevant teams. The resource is also expected to review vulnerability reports and parse through these to remove false alarms. Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. Salary: INR 4.5L 6L p.a. Key requirements: The individual is expected to be a graduate, any discipline. 2-3 years of experience in IT security monitoring. Experience in working with Intrusion Detection/Prevention Systems is a must. Experience in Secureworks/Darktrace would be preferred. Experience in working with a SIEM tool is must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is a must. The candidates will be communicating with users based in the US and must be able to communicate effectively. The individual will be on the rolls of Interspence Solutions LLP (a Mumbai-based IT company) and will be working to support a leading US based Oil & Gas company. About Company: Interspence Solutions (www.interspence.com) was established in August 2017 and is a company that provides IT consulting and support services within the manufacturing and process industry. Interspence has entered into a long term contract with an Major US based Oil & Gas company to provide skilled IT resources on a T&M basis working under the direction of the their IT leadership team. The company is transforming its business on the back of heavy investments in technology around real time data capture, Big Data platforms, in-memory databases and analytical engines and elastic search services. There is also a significant push towards mobility with majority of the applications being converted into mobile apps. The company is also looking at moving towards DevOps in the near future. With this significant push within the IT space, there is an increasing for skilled and talented resources. Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology. Job Type: Full Time Job Location: Mumbai Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

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3.0 - 8.0 years

2 - 5 Lacs

Bengaluru

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Job Description: As a part of managed security services deliverables, the PAM administrator is required to possess strong knowledge of PAM, IAM, PIM platforms and related technologies and provide advanced level security engineering and administration services for the global HPE customers. Apply advanced technical knowledge to operate one or more technology areas (e.g. PAM administration, user management, Just-in-time and performance management) for customers that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for customers and HPE. Have a strong customer focus and sensitivity in dealing with diverse cultures and ability to learn and adapt quickly. Eligibility G ualification: Bachelor s degree in Engineering (or Equivalent). Experience: Minimum 3+ years of experience in Enterprise PAM / IAM administration. Which includes designing, deploying and managing cyberark, manage engine PAM, beyond trust, Arcon arcus environments. Configuring user management and resources onboarding Working experience in SQL and open sources DB in enterprise environment is a must. Relevant certification on the latest track like CyberArk/ Manage engine/PAM administrator will be an added advantage. Flexible to work in 24X7 support environment Key Responsibilities: Understand the requirements from customers / internal stake holders for implementing PAM solution. Implementing PAM with full high availability and configure the product features Develop and maintain documentation on implementation and ongoing projects. Work with cross-functional teams for onboarding customers, resources & users Perform regular audits on the PAM solutions and maintain compliance in accordance with security policy. Support ISO/PCI/SOC audit with relevant documentation. Ensure PAM solutions is proactively monitored for health and smooth operations Experienced in backup and restoration of PAM / IAM applications Mitigate vulnerabilities by applying patches, fixes and perform upgrades. Hands-on in configuring and troubleshooting SSO, SAML, AD issues. Mitigate vulnerabilities by applying patches, fixes and perform upgrades. Technical Skills: Strong Knowledge in windows, linux, networking, storage, VMware and SAP. Troubleshooting experience in enterprise environment. Strong understanding of OS/patch/security update/management. Disaster Recovery planning and conducting DR tests. Responsible for Standard Operating procedures issuance to incident management team. Prepare Service delivery reports and participate in customer meetings Routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Participated in DR drill activities for failover / redundancy tests. Knowledge on Patch deployment solutions Redhat Satellite, Salt, SCCM Additional Skills Configure and support Nexus Digital Access Manager for secure authentication and authorization processes. Work experience in HSM and crypto technology Scripting, automation of daily tasks. Non-Technical Skills: Excellent written and verbal communication skills Commitment to deliver high quality product and solution support. Must achieve excellent customer satisfaction Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues and deliver trainings when required.

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5.0 - 8.0 years

4 - 5 Lacs

Hyderabad

Work from Office

We are seeking an IT Service Desk Engineer with an experience of 5 years for providing support to all technical support and IT related issues. Requirements: Minimum 6 to 8 years of hands-on work experience in Service Desk and delivery function. Ability to switch between Windows, Linux Mac OS knowledge preferable. Ability to set priorities for and execute projects. A combination knowledge of any of the following IT platforms and concepts such as Active Directory, O365/Exchange, Linux/Unix, Microsoft Office, ServiceNow, Confluence/JIRA, SCCM, RDP and Okta/MFA Familiarity with Zoom and A/V components such as TV s, projectors, conferencing systems Expertise in Windows 7, Windows 10 and Mac OS and Linux (RHEL). Will be reporting to the IT Service Delivery Lead and will be responsible for day-to-day technical support for, our employees, for network infrastructure, internal desktop systems software, and hardware. Strong culture of innovation and simplicity; should be able to embrace key tenets in working with our team to achieve our goals. Strong passion for technology and solving business problems with IT. #LI-Onsite #LI-DN1

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1.0 - 3.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Required Skills Technology | Programming Languages | AngularJs Behavioral | Aptitude | Managerial Skills Technology | IT Service Management Tools | Servicenow Technology | Programming Languages | Javascript (JS) Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | ServiceNow | Certified Implementation Specialist - ITSM Details: 1. Hardware and Networking: Knowledge on Desktop Hardware - Multiple Vendors, Remote Management Tools, Technical understanding on network fundamentals and topology 2. AD: Knowledge of AD Roles, Global Catalog Server, AD Group Policy, Knowledge of AD tools. Working knowledge of deploying Windows Group Policies 3. Win 7 /8: a) Good working knowledge of Windows 7 transition planning, Working knowledge on Win 7 deployment and Image Engineering. Knowledge on MDT 2010 framework deployment Image SOE creation. b) Working knowledge of Deployment of Win 7 features such as Bit locker / Bit lockers to go (encryption) or 3rd party encryptions as per customer requirement, Direct Access etc. c) Good working knowledge of Windows 7 deployment Process creation and Win 7 rollout using Zero touch deployment (leveraging desktop management tools like SCCM.), Lite touch /Manual deployment, Bare-metal deployment d) Direct access Branch Cache Working knowledge of Design and Deployment of Direct Access and Branch Cache 4. Desktop Virtualization: a) Good working knowledge of Microsoft VDI framework. b) Working knowledge of Microsoft Desktop Optimization (MDOP) technologies c) App-V - Application Virtualization technologies (apps sequencing and virtualization) d) MED-V - O/S virtualization and provisioning e) AGPM - Group Policy management for greater control f) DaRT - Troubleshooting and repairing system failures g) MBAM - Manage/Recover BitLocker protection keys and compliance monitoring. 5. Assessment tools: Good working knowledge of Application compatibility assessment and remediation on Microsoft ACT framework. Working knowledge on MAP based assessment and validation. 6. Backup: Good Working knowledge of Profile backup restore (USMT/scripts), Data backup using scripts/MS easy transfer /3rd party tools

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3.0 - 5.0 years

7 - 10 Lacs

Bengaluru

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Job Description: As a member of the Corporate technology Support - Workstation Vulnerability Remediation team, the Associate Systems Engineer will be responsible for day-to-day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts in the Windows environment . This role will extensively support the U.S during business hours. This is a critical role that will work with cross functional teams on improving process, finding automation opportunities, working on exceptions with cybersecurity and other project-based requirements, in addition to the operational body of work. Essential Functions: Create software packages utilizing Bigfix, JAMF and SCCM Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software s in the environment. Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization. Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency. Improve processes and support methodologies by assessing need and requirements. Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations. Act as the point person for Exception Management/requests Willing to cover and support U.S. business timings extensively, sometimes over weekends for emergencies. Basic Qualifications Bachelors degree, OR 3-5 years of relevant work experience Preferred Qualifications Associate: 2-4 years of work experience Relevant work experience or a Bachelors

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1.0 - 4.0 years

4 - 7 Lacs

Gurugram

Work from Office

VOICE Technical Support ! O365 | EPS | Technical ! GGN Should have Minimum 1 year BPO in (O356/EPS) , Excellent comms required Sal :- Upto 8 lpa Shift: 24*7 5 DAY WORKING , 2 ROTATIONAL OFF , 24*7 SHIFTS 9650934814 / 8860576337 Required Candidate profile Excellent communication skills Technical Support Voice-GGN Grad with 1-year of Technical support BPO Experience Exp of server support / ACTIVE DIRECTORY / 0 365 9560028009 / 9911567769

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8.0 - 13.0 years

9 - 13 Lacs

Bengaluru

Work from Office

AECOM is seeking a Designer - Civil 3D to be based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 2+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team. Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. Were the worlds trusted global infrastructure firm, and were in this together your growth and success are ours too. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours. #LI-FS1 About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.

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10.0 - 15.0 years

11 - 15 Lacs

Bengaluru

Work from Office

AECOM is seeking a Senior Designer - Civil 3D based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 6+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team. Additional Information AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. Were the worlds trusted global infrastructure firm, and were in this together your growth and success are ours too. As an Equal Opportunity Employer, we believe in each persons potential, and well help you reach yours. #LI-FS1 About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.

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3.0 - 8.0 years

13 - 19 Lacs

Pune, Bengaluru

Hybrid

Hi Folks, We are having an excellent job opportunity to work with one of the MNC client based out of Bangalore/Pune. Please find below the Job Description: Strong Application packaging, understands application remediation end to end process Intune and SCCM Interested candidates, Please revert with below details on nirbhi.dixit@reynasolutions.com Current company: Notice Period: Can Join In: Current CTC: Expected CTC: Any offers: Current Location:

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16.0 - 22.0 years

37 - 45 Lacs

Hyderabad

Work from Office

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together Primary Responsibilities As a Senior Solutions Architect within UnitedHealthcare IS Team, you will be expected to ensure we are building client information systems that are truly aligned with the business by engaging in the following activities: Modeling best practices and business landscape to analyze the alignment of business capabilities with delivered technology and IT solutions Consulting with client senior leaders and/or external vendors on complex issues having impact across integrated organizations and systems Collaborating with the business to evaluate business goals, identify business problems, and propose solutions Formulating and defining system scope and objectives Providing baseline support for data management, integration, and strategic road mapping processes Driving strategic and transitional planning of applications, information and business functions Leading and participating in the design of information and application architectures based on cost, functionality and practicality Assisting in setting standards and guidelines on how to unambiguously define and describe business and systemic requirements for information systems projects Providing stewardship/governance for business services and business process modeling and management on behalf of the stakeholder Communicating effectively with externally facing senior stakeholders Serving as an ambassador for UnitedHealthcare, inspiring trust and building relationships of integrity Collaborating across other areas of the UnitedHealthcare Architecture team Facilitating open communication and fact-based decision making Driving change and process improvement within software development and business organizations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 10 + Healthcare IT - Practice Management, Electronic Health Record (Epic, others), Interface Engine, HL7, FHIR, RIS / PACS, EDI Experience interacting and consulting with senior leaders and/or outside vendors on complex issues 10 + years of experience in software design and development 10 + years of experience in the systematic use of business requirements analysis and definition methodologies Experience with strategic planning, portfolio management, and/or application/technology road mapping Experience with high-volume, transaction processing software applications Experiences as a management consultant desired Demonstrated ability to understand issues of clients, the industry and the business environment Solid facilitation skills to synthesize and communicate customer requirements Demonstrated modeling skills, including business, process, requirements, applications, data, and technology Proven ability to demonstrate the relationship of data structures as they relate to integrated systems solutions Exhibits and applies comprehensive knowledge of systems analysis to the completion of challenging assignments Comprehends the impact of the challenge at hand to the broader technology and stakeholder environment Understanding of technological infrastructure and how it relates to project solutions and integration Ability to travel up to 100% if required Preferred Qualification Knowledge of the healthcare industry At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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4.0 - 8.0 years

12 - 16 Lacs

Hyderabad

Work from Office

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a skilled and detail-oriented Endpoint Patching Administrator to join our IT team. The successful candidate will be responsible for managing and maintaining the endpoint patching process using Tanium. This role is critical in ensuring that all endpoints within the organization are up-to-date with the latest security patches and software updates to protect against vulnerabilities. This role may require occasional after-hours work or on-call duties in response to critical vulnerabilities or emergencies. The position can be based either onsite or remote depending on company policies. Primary Responsibilities Patching ManagementUtilize Tanium to deploy, manage, and monitor patches across all endpoints including desktops, laptops, servers, and other networked devices Assessment & ReportingRegularly assess the patch status of endpoints and generate detailed reports on patch compliance, vulnerabilities, and remediation progress Incident ResponseAct as a primary point of contact for patch-related incidents and vulnerabilities. Investigate issues arising from patch deployments and work towards their resolution promptly Configuration ManagementCreate, maintain, and update endpoint configuration baselines in line with organizational security policies Automation & ScriptingDevelop scripts to automate repetitive tasks related to patch management and endpoint maintenance CollaborationWork closely with IT security teams, system administrators, and other stakeholders to ensure coordinated efforts in maintaining secure systems DocumentationMaintain comprehensive documentation of all patching activities, configurations, procedures, and changes applied to endpoints ComplianceEnsure compliance with industry standards and regulatory requirements regarding system security updates Training & SupportProvide training sessions for team members on Tanium functionalities related to endpoint management. Offer support for troubleshooting issues related to endpoint patches Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Undergraduate degree or equivalent experience 6+ years in Tanium and 2+ years of experience in SCCM Experience with other endpoint management tools besides Tanium like SCCM or BigFix Knowledge of ITIL practices Solid understanding of operating systems (Windows/Linux/Mac) internals including system registry settings, file systems, processes/services management Familiarity with cybersecurity principles and practices including vulnerability management and threat mitigation strategies Proficiency in scripting languages such as PowerShell or Python for automation purposes Proven excellent problem-solving skills with the ability to troubleshoot complex technical issues effectively Proven solid communication skills both written and verbal; capable of explaining technical concepts clearly to non-technical stakeholders Preferred Qualification Proven experience working with Tanium for endpoint management At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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