Innovation is our driving force towards your success IT Helpdesk Support IT Helpdesk Support Hours of operation: Rotational shifts (5.30 AM- 5.30 PM in summer and 6.30 AM- 6.30 PM in winter) for 4 days, and remaining 3 days weekly off Job Description: We are seeking an experienced and customer-oriented IT Helpdesk Support professional to join our team. As an IT Helpdesk Support, you will be responsible for providing technical assistance and support to our internal users, troubleshooting software and hardware issues, and ensuring the smooth operation of our computer systems. Responsibilities: Respond to user inquiries and provide technical support via phone, email. Diagnose and resolve software and hardware issues, including desktops, laptops, printers, and other peripherals. Install, configure, and update software applications and operating systems. Set up and maintain user accounts, permissions, and passwords. Assist in the deployment and maintenance of network infrastructure components. Collaborate with other IT team members to escalate and resolve complex issues. Track and document all user interactions and resolutions in the helpdesk ticketing system. Provide training and guidance to users on basic software and hardware usage. Stay up-to-date with the latest technology trends and IT best practices. Key Requirements: Proven work experience as an IT Helpdesk Support or similar role. Strong knowledge of Microsoft Windows and Office Suite. Familiarity with hardware components, network protocols, and troubleshooting techniques. Excellent customer service and communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Attention to detail and strong problem-solving skills. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Lead Storage Systems Administrator - Interspence Solutions Innovation is our driving force towards your success Lead Storage Systems Administrator Lead Storage Systems Administrator Job Type: Full-Time -12:30 PM to 8:30 pm OR 2:30 pm -10:30 pm Job Summary: We are looking for a dedicated and experienced storage systems administrator who can work closely with the storage team in the US. The ideal candidate will have a strong background in managing and maintaining storage systems, with expertise in Windows NTFS/DFS, Linux NFS/S3 and NetApp hardware and software. Experience with VAST storage solutions will be an advantage. Strong operations management and critical thinking skills are essential for this role. Key Responsibilities : Administer and manage storage solutions using Windows NTFS/DFS and Linux NFS/S3. Configure, monitor and maintain NetApp hardware and software to ensure optimal performance and reliability. Oversee and manage VAST storage infrastructure, ensuring data integrity, security, and availability. Provide technical support and troubleshooting for storage-related issues. Develop and maintain documentation for storage systems, processes, and procedures. Implement and manage backup and recovery processes to ensure data protection. Collaborate within IT and with other departments to ensure seamless integration of storage solutions. Stay updated with the latest industry trends and technologies to improve storage infrastructure continuously. Work closely with the US team in the planning, executing, and monitoring storage-related projects. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Minimum of 10+ years of experience in storage system administration. Expertise in Windows NTFS/DFS and Linux NFS/S3. Extensive experience with NetApp storage solution, including relevant certifications. Experience with VAST storage solutions. Excellent critical thinking and problem-solving abilities. Strong communication and interpersonal skills. Ability to work independently as well as part of a team remotely. Advanced certifications in storage technologies (e.g., NetApp Certified Data Administrator). Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Position Overview : We seek a talented Senior Elasticsearch Engineer to join our growing team. The ideal candidate will have extensive experience in designing, implementing, and optimizing Elasticsearch deployments. You will be crucial in architecting scalable and efficient search solutions that meet our clients diverse needs. Work Mode: WFH Timings : 3pm 11pm OR 12pm -10pm (SAT-SUN WEEKLY OFF) MUMBAI CANDIDATES PREFERRED Responsibilities : Designing, building, and maintaining Elasticsearch clusters for optimal performance and reliability. Collaborating with cross-functional teams to understand project requirements and translate them into scalable search solutions. Developing custom plugins and integrations to extend Elasticsearch functionality as needed. Monitoring cluster health and performance, and implementing optimization strategies to ensure high availability and efficiency. Troubleshooting and resolving issues related to Elasticsearch performance, scalability, and reliability. Conducting performance testing and tuning to optimize search latency and throughput. Providing guidance and mentorship to junior team members, fostering knowledge sharing and best practices. Requirements: Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent work experience). Proven experience architecting and implementing large-scale Elasticsearch deployments in production environments. Strong proficiency in Elasticsearch query DSL and API. Hands-on experience with Elasticsearch performance tuning, query optimization, and index management. Expertise in deploying and managing Elasticsearch clusters on cloud platforms such as AWS, Azure, or Google Cloud. Experience with Elasticsearch monitoring and alerting tools (e.g., Elasticsearch Watcher, Grafana, Kibana). Solid understanding of distributed systems, data modeling, and indexing strategies. Excellent problem-solving skills and the ability to troubleshoot complex issues in a distributed environment. Strong communication skills and the ability to collaborate effectively with team members and stakeholders. Preferred Qualifications: Elasticsearch certification (e.g., Elastic Certified Engineer). Experience with other search and analytics technologies (e.g., Sold, Apache Lucene). Knowledge of containerization technologies (e.g., Docker, Kubernetes). Familiarity with continuous integration/continuous deployment (CI/CD) pipelines. Benefits Competitive salary and comprehensive benefits package. Opportunities for professional development and growth. Flexible work environment and remote work options. Exciting projects with leading-edge technologies. Collaborative and inclusive company culture. Job Type: Full Time Job Location: Mumbai Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success Oracle Database Consultant Oracle Database Consultant Hours of operation: 5:30 am to 1:30 pm/ 1:30 pm to 09:30 pm Position Location: Mumbai Andheri (E)/Work from Home Job Description: You will be a production/development-oriented Sr. Database Administrator working closely with other Database Administrators locally and in the US supporting a multi- database environment including Oracle, PostgreSQL, MongoDB, Elasticsearch and in memory databases like SingleStore. Roles and Responsibilities: Understand and apply advanced database administration, management and performance tuning techniques. Provide advanced technical troubleshooting for applications and database systems Configure and tune oracle and Linux OS parameters to ensure optimum performance and resource utilization Understand server clustering techniques and its impact on database configuration and performance Manage standby databases, snapshots and other advanced database features Use databases replication tools like Goldengate etc. Manage Oracle Real Application Clusters (RAC) environments and be able to perform troubleshooting with RAC nodes Participate in design and review of application codes Develop shell scripts for monitoring Develop procedures and processes for data migration and application development Participate in meetings and conference calls related to project and troubleshooting activities Perform exports, RMAN backups and data extracts as required Develop strong working knowledge of key applications and their interaction with the database(s). You may be required to work in morning or afternoon shift and one weekend daily. Skills and Experience: Bachelor s degree in computer information systems, computer science or related discipline preferred Must have 5+ of database administration experience with Oracle cluster environment Must have performed Oracle version upgrades and migrations Experience with Oracle12c/19c RAC Enterprise installation and its troubleshooting Database analysis and design expertise through code review, AWR and ASH reports. Experience with Oracle tools and utilities like Toad, PL/SQL developer Tuning of SQL statements and PL/SQL code Experience with database monitoring and tuning tools such as OEM Ability to work independently and in shift with remote counterpart team Excellent interpersonal and written communication skills Good to have: Experience with multi node Exadata clusters. Experience with other database systems such as SingleStore and PostgreSQL Comfortable with highly dynamic customer driven environment Solid experience with the Linux operating system and command set Thorough knowledge of physical and logical disk systems and their impact on database performance. Understanding or experience of storage is a plus. Advanced knowledge of database administration tasks such as hot and cold backups, database recovery, tablespace additions, security, etc. Advanced installation and configuration experience. Capable of working and managing multiple diverse projects Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success Description of the role: The Security Monitoring Analyst is responsible for manning the India SOC for our client based in the US. The key responsibilities include: Handling of all alerts SIEM, IPS/IDS solutions, EDR the Resource is expected to monitor, investigate, respond, and resolve these alerts. Resolving general support requests device control, URL whitelisting, lockouts, etc. Completion of daily checklists as well as preparation and sending of daily reports. Monitor patching status and respond to patch failures by either redeploying the patch manually or escalating to the relevant teams. Monitor Vulnerability scans, review the reports, and parse through these to remove false alarms. Document the response and resolution of alerts and tickets. Creating exclusions/Detection lists to reduce false alarms. Key requirements: The individual is expected to be a graduate (Engineering preferred). CompTIA / CySA+ / equivalent preferred. Ability to think logically, understand and apply learning into practice 2.5+ years of experience in IT security monitoring. Experience working with intrusion detection/prevention systems is a must. Experience in Darktrace would be preferred. Experience working with a SIEM tool is a must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is mandatory. The candidates will be communicating with users based in the US and must communicate effectively. Hours of operation : Rotational shifts shift 7am 3pm / 3pm 11pm / 11pm to 7am. Description of the role: The Security Monitoring Associate is responsible for monitoring security and patching alerts for our clients based in the US. This primarily includes alerts being received on the SIEM tool (Rapid 7 Insight IDR) and also on two different IPS/IDS solutions (SecureWorks and Darktrace) the resource is expected to monitor, investigate and respond to these alerts. Patching of all Windows based systems is carried out on a monthly/quarterly basis using IBM BigFix. The resource is expected to monitor the patching status, respond to patch failures by either redeploying the patch or escalating to the relevant teams. The resource is also expected to review vulnerability reports and parse through these to remove false alarms. Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. Salary: INR 4.5L 6L p.a. Key requirements: The individual is expected to be a graduate, any discipline. 2-3 years of experience in IT security monitoring. Experience in working with Intrusion Detection/Prevention Systems is a must. Experience in Secureworks/Darktrace would be preferred. Experience in working with a SIEM tool is must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is a must. The candidates will be communicating with users based in the US and must be able to communicate effectively. The individual will be on the rolls of Interspence Solutions LLP (a Mumbai-based IT company) and will be working to support a leading US based Oil & Gas company. About Company: Interspence Solutions (www.interspence.com) was established in August 2017 and is a company that provides IT consulting and support services within the manufacturing and process industry. Interspence has entered into a long term contract with an Major US based Oil & Gas company to provide skilled IT resources on a T&M basis working under the direction of the their IT leadership team. The company is transforming its business on the back of heavy investments in technology around real time data capture, Big Data platforms, in-memory databases and analytical engines and elastic search services. There is also a significant push towards mobility with majority of the applications being converted into mobile apps. The company is also looking at moving towards DevOps in the near future. With this significant push within the IT space, there is an increasing for skilled and talented resources. Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Real Time Data Monitoring Analyst - Interspence Solutions Innovation is our driving force towards your success Real Time Data Monitoring Analyst Real Time Data Monitoring Analyst About Company: Job Description : Job Responsibility: Data monitoring role. Task: Monitor real-time data feeds from various US locations. Data Quality Validation: Validate data availability and quality using a defined process. Anomaly Reporting: Report any anomalies found in the data by raising tickets and/or reporting in appropriate Teams Channels. Ticketing: Post recording of ticket, track ticket till issue resolution. Coordination: Contact relevant support teams for issue resolution as needed. Training Provided: Successful candidates will receive training for job tasks Key requirements: Communication Skills, Email Writing Skills, Analytical Skills, Vigilant and Quick Response. No. Of Position: 3 Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am 3pm / 3pm 11pm / 11pm to 7am. It is work from office (5 days working- 2 days off rotational) Description of the role: The Monitoring and Support desk executive is responsible for working on a support desk monitoring incoming real time data feeds from various locations in the US. In addition to this, the resource is also expected to validate the quality of the data (based on a defined process which will be provided to the individual) and report the anomalies (if any). In the event of interruptions in the data stream or errors in the data, the resource will carry out the first level diagnosis of the issue, record a ticket in the helpdesk tool and contact the relevant support team for fixing the issues (if required). Successful candidates will be provided the required training to carry out the work specified. Position location: Mumbai, Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. It is work from office (5 days working- 2 days off- rotational) Key requirements: You will be receiving data from the EOG team(which is our client- crude oil company located in US) You will have to monitor the applications and the real time data streaming on these applications. Data should be within the range / parameters given by them If the parameters do not match or data not updating or application is not working then you will raise a ticket for the same and inform your subordinate. Job Type: Full Time Job Location: Mumbai Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success About Company: No. Of Position : 1 The key responsibilities include: Provide operational support to the team, including handling meetings and taking minutes. Ensure the operational delivery as per the quality criteria and maintaining client satisfaction. Liaise with internal/external clients to ensure client satisfaction. Maintain time sheets, compilation of data and update the activity list weekly for relevant stakeholders. Provide documentation and presentation support to relevant stakeholders as required. Prepare weekly reports and assist with operational resources if required. Assist with activity planning and maintain the activity calendar. Assist with queries and operational monitoring. Perform any other miscellaneous activity as required. Knowledge and Attributes: Ability to work with diverse personalities and demonstrate a high level of performance. Proactive in approach and meticulous attention to detail. Excellent communication is essential for coordinating with team members and stakeholders. Service-oriented aptitude. Understanding of IT processes, structure, and control requirements. Confident and resilient individual who is organized and outcomes-focused. Ability to provide support with limited guidance for projects. Ability to keep on track and meet deadlines. Ability to address any challenges that arise during project execution. Qualification : Any Degree/BBA/BMS/Bachelor in Project Management/MBA. Work Time : 11 am to 7 pm OR 2 pm to 10 pm. Work Schedule : Hybrid (3 days work from office). Work location : Andheri East. Required Experience : 2 4yrs Description of the role: The Security Monitoring Associate is responsible for monitoring security and patching alerts for our clients based in the US. This primarily includes alerts being received on the SIEM tool (Rapid 7 Insight IDR) and also on two different IPS/IDS solutions (SecureWorks and Darktrace) the resource is expected to monitor, investigate and respond to these alerts. Patching of all Windows based systems is carried out on a monthly/quarterly basis using IBM BigFix. The resource is expected to monitor the patching status, respond to patch failures by either redeploying the patch or escalating to the relevant teams. The resource is also expected to review vulnerability reports and parse through these to remove false alarms. Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. Salary: INR 4.5L 6L p.a. Key requirements: The individual is expected to be a graduate, any discipline. 2-3 years of experience in IT security monitoring. Experience in working with Intrusion Detection/Prevention Systems is a must. Experience in Secureworks/Darktrace would be preferred. Experience in working with a SIEM tool is must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is a must. The candidates will be communicating with users based in the US and must be able to communicate effectively. The individual will be on the rolls of Interspence Solutions LLP (a Mumbai-based IT company) and will be working to support a leading US based Oil & Gas company.

Innovation is our driving force towards your success About Company: Role Overview : The Patch Management Specialist will be responsible for ensuring 100% patch compliance across all servers and workstations (Windows ONLY). This role involves managing the BigFix console for administration, coordinating patch deployments, and maintaining system security and performance. Location : Remote (Preferred Mumbai/Pune) Time : 7 pm to 3 am OR 8 pm to 4 am Work Hours : 5 days a week with a Saturday and Sunday of key responsibilities : Patch Compliance : Ensure 100% patch compliance across all EOG servers and workstations (Windows ONLY). BigFix Console Management : Administer and manage the BigFix console to deploy patches and updates effectively. Coordination and Scheduling : Collaborate with various IT teams to schedule and coordinate patch deployments, minimizing system downtime. Issue Resolution : Address and resolve any issues arising from patch deployments and update failures. Documentation : Maintain and update patch management documentation, including deployment schedules, compliance reports, and issue logs. Reporting : Provide regular reports on patch management activities, system compliance, and performance metrics. Audits : Conduct regular audits of patch levels and system statuses to ensure ongoing compliance and security. Key Requirements: Experience : Proven experience in patch management, particularly with Windows servers and workstations. Technical Skills : Proficiency in using patch management tools such as BigFix, SCCM, WSUS, or equivalent. Communication Skills : Excellent verbal and written communication skills to effectively coordinate with various teams and stakeholders. Problem-Solving : Strong analytical and problem-solving skills to address issues promptly and efficiently. Attention to Detail : High attention to detail to ensure accurate documentation and compliance reporting. Team Collaboration : Ability to work collaboratively within the RRT and other IT teams to achieve patch management goals. Preferred Qualifications: Certifications : Relevant certifications in patch management, system administration, or IT security. Experience with BigFix : Specific experience in administering and managing the BigFix console. Shift Flexibility : Willingness to work in shifts, including rotational shifts if required. This role is crucial for maintaining the security and efficiency of the organization s IT infrastructure by ensuring that all systems are up-to-date and secure. If you have any further questions or need additional details, feel free to ask! Description of the role: The Security Monitoring Associate is responsible for monitoring security and patching alerts for our clients based in the US. This primarily includes alerts being received on the SIEM tool (Rapid 7 Insight IDR) and also on two different IPS/IDS solutions (SecureWorks and Darktrace) the resource is expected to monitor, investigate and respond to these alerts. Patching of all Windows based systems is carried out on a monthly/quarterly basis using IBM BigFix. The resource is expected to monitor the patching status, respond to patch failures by either redeploying the patch or escalating to the relevant teams. The resource is also expected to review vulnerability reports and parse through these to remove false alarms. Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. Salary: INR 4.5L 6L p.a. Key requirements: The individual is expected to be a graduate, any discipline. 2-3 years of experience in IT security monitoring. Experience in working with Intrusion Detection/Prevention Systems is a must. Experience in Secureworks/Darktrace would be preferred. Experience in working with a SIEM tool is must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is a must. The candidates will be communicating with users based in the US and must be able to communicate effectively. The individual will be on the rolls of Interspence Solutions LLP (a Mumbai-based IT company) and will be working to support a leading US based Oil & Gas company. About Company: Interspence Solutions (www.interspence.com) was established in August 2017 and is a company that provides IT consulting and support services within the manufacturing and process industry. Interspence has entered into a long term contract with an Major US based Oil & Gas company to provide skilled IT resources on a T&M basis working under the direction of the their IT leadership team. The company is transforming its business on the back of heavy investments in technology around real time data capture, Big Data platforms, in-memory databases and analytical engines and elastic search services. There is also a significant push towards mobility with majority of the applications being converted into mobile apps. The company is also looking at moving towards DevOps in the near future. With this significant push within the IT space, there is an increasing for skilled and talented resources. Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology. Job Type: Full Time Job Location: Mumbai Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success IT Infrastructure Analyst(Linux) IT Infrastructure Analyst(Linux) Hours of operation: 2 shifts: 5:30 am to 1:30 pm /10:00 am to 06:00 pm Job Description: The IT Infrastructure Analyst is responsible for providing production support and working on assigned technical initiatives in an efficient/effective manner. This includes alerts being received through escalations from the monitoring team, through automated email alerts, and end-user escalations. The IT Infrastructure Analyst is expected to attend to all issues and either resolve them in a timely manner within the prescribed SLA (if doable) or escalate to Tier 3 for resolution. The IT Infrastructure Analyst will also have to liaison with other 3rd parties (hardware vendors, data center staff, product support, etc.) to coordinate the resolution of incidents and alerts. Proactively deploy and maintain multiple virtual machines and containers to ensure 24x7x365 uptime. Maintain best practices on managing systems and services across all environments. Fault finding, analysis and of logging information for reporting of performance exceptions. Proactively monitoring system performance and capacity planning. Manage, coordinate, and implement software upgrades, patches, hot fixes. Create and modify scripts or applications to perform tasks. Collaborate with other teams and team members to effectively support and manage various systems. Key Requirements: 2-4 years experience in Windows/Linux administration and management. In depth knowledge of Linux (RedHat, CentOS). Good knowledge of Windows server. In depth knowledge of VMWare and Kubernetes. Experience in managing VMWare and Kubernetes environments including installation and upgrades. Solid knowledge of Active Directory, DNS, DHCP, LDAP and SNMP . Strong problem solving and communication skills. Good learner and able to pick up new technology quickly. Good to have: Experience and familiarity with storage solutions. Experience and familiarity with automation tools Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *