Associate Systems Analyst

Job Description

Job Description: As a member of the Corporate technology Support - Workstation Vulnerability Remediation team, the Associate Systems Engineer will be responsible for day-to-day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts in the Windows environment . This role will extensively support the U.S during business hours. This is a critical role that will work with cross functional teams on improving process, finding automation opportunities, working on exceptions with cybersecurity and other project-based requirements, in addition to the operational body of work. Essential Functions: Create software packages utilizing Bigfix, JAMF and SCCM Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software s in the environment. Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization. Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency. Improve processes and support methodologies by assessing need and requirements. Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations. Act as the point person for Exception Management/requests Willing to cover and support U.S. business timings extensively, sometimes over weekends for emergencies. Basic Qualifications Bachelors degree, OR 3-5 years of relevant work experience Preferred Qualifications Associate: 2-4 years of work experience Relevant work experience or a Bachelors