565 Sccm Jobs - Page 21

About The Role : Solution Design & Architecture:Lead the design, implementation, and optimization of EUC solutions (desktops, VDI, MDM) and Microsoft 365 SaaS services like Exchange, Teams, and SharePoint. Technology Evaluation & Innovation:Assess emerging EUC technologies, recommend modern tools, and align solutions with industry trends and compliance (GDPR, HIPAA, APRA). Collaboration & Leadership:Work closely with stakeholders, IT teams, and security experts to ensure a secure, efficient, and user-friendly EUC environment. Deployment & Optimization:Oversee EUC solution rollouts, optimize device performance, manage software lifecycles, and enhance remote/hybrid work capabilities. Security & Compliance:Implement robust endpoint security, access controls, and encryption while enforcing compliance policies to mitigate risks and improve resilience. Primary Skills Strong expertise in end-user computing technologies, including virtual desktop infrastructure (VDI), desktop management tools, MDM, and application delivery. Experience with enterprise-level EUC platforms such as Microsoft Azure components related to Azure Virtual Desktop, such as Azure Landing Zones, FSLogix, Storage, User Profile Session Monitoring along with AVD Monitoring tool such as Nerdio. Experience with enterprise-level EUC SaaS solution such as Microsoft 365, and cloud-based EUC centric security solutions. Experience with advanced application packaging and patching tools such as PatchMyPC, Microsoft Intune Advanced Analytics:Enterprise Application Management.

Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE or Equivalent Project Role :Cloud Platform Engineer Project Role Description :Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have Skills :Microsoft Endpoint Configuration ManagerGood to Have Skills :No Technology SpecializationJob Requirements :Key Responsibilities :1 Ensure the effective support and delivery of system tools SCCM, Intune to support the transition to Windows 102 Primarily ownership of the EUC ticket queue, providing 3rd line technical support for IT incidents and problems Working alongside vendors as appropriate to investigate solutions Tickets are to be owned until successful resolution May include escalation management to third party vendors, including Microsoft Premier Support3 Patch Management and Windows 10 Servicing Technical Experience :1 Strong understanding in BYOD and COD, WCD Configuration Designer, Autopilot, Auto-Enrolment, Auto-Enrol with GPO via AAD or ADFS, Autopilot Hybrid, Dual management with Intune and SCCM2 Device Compliance - Rules and policies to remediate devices to comply per organizations security requirements with comply evaluation3 Configuration Profile - Config/Resource profiles for EAS mail along with Device restrictions, Devices features, Custom scripts Professional Attributes :good communication skills Educational Qualification:BE or EquivalentAdditional Info : Qualifications BE or Equivalent

Project Role :Technology Architect Project Role Description :Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Must have skills :Microsoft Active Directory AD Good to have skills :IAM Technical Architecture and Design

Project Role : Application Architect Project Role Description : Provide functional and/or technical expertise to plan, analyze, define and support the delivery of future functional and technical capabilities for an application or group of applications. Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests. Must have skills : SAP for Utilities Billing Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : Should have completed Graduation from reputed College/University Project Role :Application Architect Project Role Description :Provide functional and/or technical expertise to plan, analyze, define and support the delivery of future functional and technical capabilities for an application or group of applications. Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests. Must have Skills :SAP for Utilities BillingGood to Have Skills :SAP for Utilities Energy Data Management Device ManagementJob Requirements :Key Responsibilities :1 Perform requirement gathering workshops, preparing Business Design Documents, Functional specification documents and Test cases2 Translating business requirements into Functional Requirements Document and to Detailed Design Documents 3 Customer facing role, team management, managing multiple stakeholdersMust have hands on Knowledge of Integration of SAP ISU Billing and Invoicing with CRM, FICA, Device Management, and SAP Solution ManagerWorking on Real Time Pricing Technical Experience :1 SAP ISU Billing, Invoicing Functional Consultant with more than 12 years of relevant exp 2 Must have done at least one end to end Implementation in SAP ISU Billing, Invoicing 3 Functional Knowledge, an overall understanding of utility Industry business processes, Regulated and Deregulated Market dynamics 4 Must have hands on exp on Billing Master Data which includes Rates, Operands, Variants, Rate Categories, Rate Types, Rate Determination, Billing schema, Price keys, Discounts Professional Attributes : Must have performed in client facing roles Strong Communication skills leadership skills Team handling skills Analytical skills Presentation skills Ability to work under pressure Educational Qualification:Should have completed Graduation from reputed College/UniversityAdditional Info :Should have worked on Mass processing for Billing and Invoicing, collective Invoicing, Bill prints Qualifications Should have completed Graduation from reputed College/University

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Application Packaging Good to have skills : NA Educational Qualification : Graduate Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Application PackagingGood to Have Skills : Job Requirements :Key Responsibilities :As an Application Developer you will design build and configure applications to meet business process and application requirements You will be responsible for ensuring that the applications are developed according to specifications and delivered on time Your typical day will involve collaborating with the team to understand the requirements designing and coding applications and testing and debugging the code You will also be involved in troubleshooting and resolving any issues Technical Experience :Professional And Technical Skills Must To Have Skills Proficiency in Incident Management Strong understanding of software development principles and methodologies Professional Attributes :Professional And Technical Skills Must To Have Skills Proficiency in Incident Management Strong understanding of software development principles and methodologies Educational Qualification:Graduate Additional Information : Qualifications Graduate

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Linux Operations Good to have skills : NA Educational Qualification : Graduate Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Linux OperationsGood to Have Skills : Job Requirements :Key Responsibilities :As an Application Developer you will design build and configure applications to meet business process and application requirements You will be responsible for ensuring that the applications are developed according to specifications and delivered on time Your typical day will involve collaborating with the team to understand the requirements designing and coding applications and testing and debugging the code You will also be involved in troubleshooting and resolving any issues Technical Experience :Professional And Technical Skills Must To Have Skills Proficiency in Incident Management Strong understanding of software development principles and methodologies Professional Attributes :Professional And Technical Skills Must To Have Skills Proficiency in Incident Management Strong understanding of software development principles and methodologies Educational Qualification:Graduate Additional Information : Qualifications Graduate

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Linux Operations Good to have skills : NA Educational Qualification : Graduate Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Linux OperationsGood to Have Skills : Job Requirements :Key Responsibilities :As an Application Developer you will design build and configure applications to meet business process and application requirements You will be responsible for ensuring that the applications are developed according to specifications and delivered on time Your typical day will involve collaborating with the team to understand the requirements designing and coding applications and testing and debugging the code You will also be involved in troubleshooting and resolving any issues Technical Experience :Professional And Technical Skills Must To Have Skills Proficiency in Incident Management Strong understanding of software development principles and methodologies Professional Attributes :Professional And Technical Skills Must To Have Skills Proficiency in Incident Management Strong understanding of software development principles and methodologies Educational Qualification:Graduate Additional Information : Qualifications Graduate

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Infrastructure As Code (IaC) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Minimum 15 years of full time education Roles & Responsibilities:1Coding puppet manifests and modules2 Testing puppet code3 Deploy software via puppet code4 Troubleshooting problems with code deployment5 Puppet Administration6 Install puppet software7 Upgrade Puppet infrastructure across multiple sites and Puppet Masters8 Test upgrades9 Troubleshoot issues as they arise10 Puppet Knowledge Transfer11 Build training environment for junior team members learning puppet12 Train junior team members in puppet fundamentals13 Teach junior team members syntax and methods for developing code Professional & Technical Skills: 1 B.Tech / Master's Degree in computer science or related field. 2 Puppet infrastructure , Puppet designing & implementation, Scripting & automation, Implement security policies, develop monitoring solution, knowledge of critical alerts, Puppet configuration/troubleshooting, OSD structure, Imaging customizing skills, Package/Application creation & deployment etc. Additional Information:The candidate should have a minimum of 5 years of experience in Puppet infrastructure . Qualifications Minimum 15 years of full time education

Dear Candidates, Greetings from Fujitsu, Your Profile has been shortlisted from Naukri. Apply Here: https://r.ripplehire.com/s/cqfxb PFB the JD for your reference. Role: Technical Services Engineer Expert Experience : 7-9 Years Location: Pune, Chennai, Bangalore, Noida, Hyderabad Shift: 24x7 Shift Requirement : Client Management (S), MDT, SCCM, Image Build, operating system Deployment Responsibilities: Image Management Job Description:Role Overview:As an Image Management Specialist within our WLS (Workload Solutions) team, you will be responsible for image build, drive pack development, and providing third-line support activities. Your role is crucial in ensuring the availability of standardized and optimized images for deployment across our environment, as well as providing expert-level support for image-related issues.Key Responsibilities:1.Image Build:oDevelop and maintain standardized images for various operating systems, including Windows and potentially others, ensuring consistency and compatibility with our hardware and software configurations.oCustomize images to include necessary applications, drivers, and configurations based on business requirements and user needs.2.Drive Pack Development:oCreate and manage driver packs for different hardware models to ensure seamless compatibility and functionality during image deployment.oTest and validate driver packs to ensure reliability and stability across various hardware configurations.3.Third-line Support:oProvide expert-level support for image-related issues escalated from lower support tiers, diagnosing and resolving complex technical problems efficiently.oCollaborate with other teams to troubleshoot and resolve image deployment and compatibility issues, ensuring minimal impact on end users.4.Documentation and Knowledge Sharing:oMaintain documentation and standard operating procedures (SOPs) for image build, drive pack development, and third-line support processes.oShare knowledge and best practices with team members to enhance collective expertise and efficiency.5.Shift Coverage:oProvide support coverage during designated hours, either 12x5 or 9x5 CET, depending on business requirements and support agreements.Qualifications and Skills:Bachelors degree in Computer Science, Information Technology, or related field.Experience in image management and deployment, including image build, customization, and deployment automation.Proficiency in operating system deployment tools and technologies, such as Microsoft Deployment Toolkit (MDT) or similar solutions.Strong understanding of hardware configurations and driver compatibility considerations.Excellent troubleshooting skills and the ability to diagnose and resolve image-related issues effectively.Attention to detail and the ability to follow established processes and procedures.Support Coverage:12x5 or 9x5 CET, depending on business requirementsCost Component:Technical Service Engineer Regular/ExpertComments:The Image Management Specialist role is critical for maintaining standardized and optimized images for deployment across our environment, ensuring consistency and compatibility across various hardware and software configurations. Additionally, their expertise in providing third-line support for image-related issues helps minimize disruptions and ensure smooth operations. By documenting processes and sharing knowledge with team members, the specialist contributes to the continuous improvement of image management practices within our WLS environment.

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Microsoft Intune Good to have skills : Microsoft System Center Virtual Machine Manager (SCVMM) Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure the smooth functioning of systems and services to meet the needs of the organization and its clients. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to ensure the smooth functioning of systems and services. Monitor and maintain the performance and availability of production systems. Troubleshoot and resolve issues related to systems and services. Implement and maintain security measures to protect systems and data. Document and update operational procedures and guidelines. Assist in the planning and execution of system upgrades and migrations. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Intune. Good To Have Skills:Experience with Microsoft System Center Virtual Machine Manager (SCVMM). Strong understanding of cloud computing concepts and technologies. Experience in managing and supporting Microsoft Intune environments. Knowledge of mobile device management (MDM) and mobile application management (MAM) principles. Familiarity with Microsoft Azure and other cloud platforms. Ability to troubleshoot and resolve issues related to Microsoft Intune. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Intune. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

About The Role : Hands-on experience on Tanium modules to deliver Patching, software/application deployment, OS deployment, Inventory, Reporting, Tanium Client Deployment & Management, etc. Perform system administration tasks on Microsoft Windows operating systems. Experience with Windows and Linux patch management Tanium Enterprise Endpoint Management tool within a multi-site, 10000+ node environment Tanium Systems Management tool primarily Tanium Patch and Deploy Modules Must have knowledge to setup & manage Tanium infrastructure Ability to deploy 3rd party applications using the Tanium modules including Deploy Application packaging and deployment using Tanium Deploy module Knowledge of Windows installer best practices; understanding of Windows server OS and registry Primary Skills Hands-on experience on Tanium modules Tanium Enterprise Endpoint Management tool within a multi-site Tanium Systems Management tool primarily Tanium Patch and Deploy Modules Secondary Skills Tanium certification (PREFERRED); Microsoft certification (HIGHLY PREFERRED) Should be comfortable working 24*7

About The Role : Assess existing desktop estate at customers environment to determinebest setup for potential SCCM/MECM based endpoint management solution Design and build of Intune related services Implement, maintain and deploy software packages and applications Implement, maintain and deploy OS patches and updates Implement, maintain and deploy configuration profiles Implement, maintain and deploy compliance policiesManage Windows Autopilot based deployments butdelivered on Workspace One platform Primary Skills SCCM MS INTUNE Secondary Skills Configuration Implementation Designing

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Key Responsibilities:- 1.Manage the delivery of multiple software license compliance reviews to agreed timeframes and budgets. 2.Work with end users to assist in the data collection process enabling a smooth and efficient end to end review process that meets our client timescales. 3.Drive progress of SAM engagements resolution of compliance issues 4.Deliver information to Customers on best licensing practices to enhance knowledge and understanding. Technical Experience:- 1.An understanding of scan tools used to manage software deployment SCCM, CMDB, RV Tools, Map Toolkit, etc. 2.Knowledge of license models for major publishers eg Oracle, SAP, IBM, Microsoft 3.Understanding of Licensing, maintenance, and support elements of agreements. 4.Fair understanding of enterprise / server estate configuration. 5.A technical understanding of networks, the use of licensed software and software deployment. Professional Attributes:- 1.Excellent communication skills verbal written. 2.Advanced analytical skills using Excel or other software tools. 3.Strong project management and delegation skills, meeting and enforcing deadlines. Educational Qualification:- Graduate with 15 years of education Additional Information:- Flexible shift timing

About The Role : Job Title:Security & Risk Delivery Manager Corporate Title:AVP Location:Pune, India Role Description The Security Compliance & Risk Team is responsible for the overall security posture and risk governance across all End-User products and services. As delivery manager, you will be responsible for working directly with the EUC Security Compliance and Risk Manager and respective teams and stakeholders to respond to various regulatory and audit demands. This is also a dynamic role which will also entail leading collaboration and driving forward technology refreshes, the billing and various escalations for secure virtual desktops. Youll be a well-seasoned technologist with 10+ years of experience and will join a global team of other expert individuals that collectively make a large impact to our bank through creativity, innovation, and passion. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Must have strong relationship and project management skills. Drive delivery of risk and regulatory needs of the bank. Ability to distil / simplify technical information for presentation to senior management The ability to multi task, prioritize work and adapt during sometimes pressured situations. Experience of working in a Risk Function or Vendor Risk in a Technology Department Ability to lead discussions with Audit teams effectively Ability to effectively work with business users, developers and other technology colleagues outside of your direct team, across a broad range of business functions and at all levels of the organization Knowledge of Risk tools used in DB ie. GFMS, db SR / Ariba, NAR, Clarity, Waltz . Knowledge of Servicenow, MECM(SCCM), INTUNE, IT Hardware Asset management. Experience of working on coordinating activity related to Technology questionnaires received from regulators. Experience of operating within DBs Finding Management Policy (FMP) and Third Party Management (TPM) KOD Your skills and experience - Must have For Regulatory Audit and Response: Effectively manage senior stakeholders in the EUC Technology Towers to manage the Risk & Control activities related to Security & Risk Team. The activities cover multiple risk areas incl. assessing and managing the risk log, remediation of risks, face off to audits, regulatory requests, governing technology risk metrics (incl Information Security), Security alerts, DR/BCM and vendor risk metrics. Evaluate evidence for closure of risk items in line with company policies. Face off to internal risk functions related to various risk initiatives and programmes. Presenting the Risk / Vendor Risk packs and providing updates to the Technology Tower Leads. The key objective here is to provide regular management updates with regards to the progress and challenges being faced regarding risk management activities. Managing regulatory responses for specific Technology towers. Numerous regulators and counterparties assess the banks IT security set up and the responses need to be provided in coordination with the Technology Tower areas appropriately and in a timely way. Actively suggest improvements and efficiencies that benefit the end user community and improve the overall risk processes with specific focus on the Vendor Risk processes. For the Secure Virtual Environment Experience with oversight and management of financial, operational risk, client-facing, and technical aspects of secure virtual environments or related technology. The candidate must have strong relationship and project management skills, be an expert in secure VDI technologies. Experience working with business clients to ensure adherence to relevant policies, including segregation of duties and least privilege access mandates; Govern the Provisioning vendor to ensure they are meeting SLA/KPI expectations, correctly following KOP and Change Management mandates, driving efficiency, accuracy and automation; Preparation of executive management reports and presentations; Experience with Tableau or other relevant dashboarding technology. Ensure on-going preparation of documentation/Key Operating Procedures and perform QA Familiarity with remote computing technologies like ZScaler, MFA, VDI environments, etc. Working knowledge of Microsoft Excel, Word, PowerPoint How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Title: Sr. Engineer - SCCM Location: Gurgaon, India Type: Hybrid (work from office) Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centres, Fareportal has built strong industry partnerships providing customers access to over 500 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 500 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Roles and Responsibilities : Assist in the implementation, and maintenance of the organizations desktop environments, including installation, upgrades, high-level troubleshooting, and Windows and Mac OS software deployment. Ensure compliance with IT policies and security best practices. Provide Tier II support for system images, virtual environments, and Mac OS Management. Oversee hardware and software deployment projects assigned to the Desktop Support team. Create standard operating procedures (SOPs) and update existing SOPs for specialized technical support. Troubleshoot and resolve issues related to Windows OS, Active Directory, Group Policies, and endpoint security. Coordinate with other IT teams to ensure the stability and efficiency of IT infrastructure. Work on ITSM processes such as incident management, service requests, and change requests using tools like Manage Engine, Jira, or similar platforms. Perform root cause analysis (RCA) and problem management for recurring IT issues. Document and record all support activities through the ticketing system. Conduct regular system checks and maintenance to ensure optimal performance. Assist in software deployment and updates. Provide technical guidance and training to junior support staff. Administer and manage SCCM (System Center Configuration Manager) for software deployment, patch management, and system updates. Develop and maintain automation scripts (PowerShell, VBScript, etc.) to improve support efficiency and reduce manual tasks. Document troubleshooting steps, automation workflows, and knowledge base articles to enhance self-service capabilities. Application packaging and deployment Configure SCCM tool for servers & end points Produce asset inventory reports in SCCM Manage Domain Group Policies Suggest improvements in patch management, tracking application assets Strong problem-solving and trouble-shooting skills Recommend improvements in technologies and processes to increase availability & uptime Problem management (Review incidents for elimination/reduction) Required Skills: Should have at least 4-5 years of experience in managing SCCM. Bachelors Degree in Computer Science, Information Systems, Engineering, or technical discipline Microsoft Windows Patching and Application packaging and deployment through SCCM Excellent knowledge of Reporting in SCCM. Professional certifications (MSCE, MCP, MCSA) Excellent knowledge of Active Directory and Group policies Strong understanding of IT security policies and practices Experience with server diagnostic, monitoring and analysis tools Understanding of Microsoft Server OS Sharp troubleshooting skills Ability to work independently Aptitude for learning new technology, interest in professional development Quick learner and able to deal with a wide range of issues. Strong analytical skills and able to collate and interpret data from various sources. Preferred Skills : Strong Technical Skills in desktop hardware, OS and applications support. Good communicator with a natural aptitude for dealing with people. Should be a team player. Quick learner and able to deal with a wide range of issues. Good analytical skills and able to collate and interpret data from various sources Ability to assess and prioritize faults and respond or escalate accordingly. Certification such as MCITP, MCSE, MCP will be an advantage. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.

Role Team Lead Operations & Steering Specialist About the UNIT/ Unit Overview Cross Functional and Emerging Technologies Location Chennai /Bangalore Experience: 10-12 years Number of openings 1 What awaits you/ Job Profile Tracking, Monitoring and reporting of IT - Assets (EUC s, DCS (Servers, Storage etc. ), GNS (Network) devices, Application etc. ). via Service Now, BMC ADDM, SCCM & Air watch Identify and coordinate undocumented IT Assets with respective Stakeholders Maintain CMDB dashboard (Completeness, Correctness & Compliance etc. ) Schedule CMDB reports / CMDB Data Certification Host CMDB governance meetings with data owners. Co-ordinate with data providers and data owners to bridge any gaps. Educate end users regarding CMDB and its use cases. Lookout for Continuous Service improvement initiatives. Continuous monitoring of for IT Asset Management (Hardware, Software, Cloud) across enterprise and driving/enabling compliance by following the processes/escalation model defined by the organization Extract meaningful data from an analytics tool to build a use case for presentation Create and demonstrate meaningful and understandable data for end users to drive them towards compliance Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation Managing and prioritizing product backlog by working closely with the Bridge Head Drive the enterprise towards compliance with excellent and impactful communication Empathizing with end users to understand the problem statement and resolve conflicts Proficiency in using agile project management tools and software, such as [JIRA, Confluence, SharePoint] Proactively formulating solutions to business and end user problems Creating in-depth reports and presentations on a business s processes Organize, host workshops and end user presentations Working closely with key customers to keep them updated on process changes designed to improve service Establishing communication networks with other consultants and stakeholders Studying new and potential trends within an industry Discovering new opportunities and improvement area for the application Meeting with assigned clients when needed and perform an initial assessment of a problematic situation Train users on Enterprise Asset Management topics when required Revise existing systems and suggest improvements along with the Enterprise architects Create and publish reports periodically on IT Asset Management Governance What should you bring along Minimum 12+ years of experience in IT with a minimum of 6 years experience in Hardware and Software Asset Management processes and compliance Experience in Tracking, Monitoring and reporting of IT - Assets (EUC s, DCS (Servers, Storage etc. ), GNS (Network) devices, Application etc. ). via Service Now, BMC ADDM, SCCM & Air watch Experience in stakeholder management to coordinate compliance of undocumented IT Assets Capability to maintain CMDB dashboard (Completeness, Correctness & Compliance etc. ) Capability to report asset information via ServiceNow/CMDB reports / CMDB Data Certification Lookout for Continuous Service improvement initiatives. Continuous monitoring of for IT Asset Management (Hardware, Software, Cloud) across enterprise and driving/enabling compliance by following the processes/escalation model defined by the organization Expertise in Data Processing, Data Extraction, and reporting related to Software/ hardware Asset Management. Foundation level expertise with application development for building mini prototypes if required for end user presentation. Excellent communication skills, preferably prior international experience or working directly with international clients Experience working with Agile Ecosystem Principles, timeboxing, roles and ceremonies Proficiency in using agile project management tools and software, such as [JIRA, Confluence, SharePoint]. Strong experience working in a continuous integration driven environment with proven track record of progressive thinking and continuous improvement. Must have technical skill IT asset management, Hardware and software Good to have Technical skills

Role Team Lead Operations & Steering Specialist About the UNIT/ Unit Overview Cross Functional and Emerging Technologies Location Chennai /Bangalore Experience: 12+ years Number of openings 1 What awaits you/ Job Profile Tracking, Monitoring and reporting of IT - Assets (EUC s, DCS (Servers, Storage etc. ), GNS (Network) devices, Application etc. ). via Service Now, BMC ADDM, SCCM & Air watch Identify and coordinate undocumented IT Assets with respective Stakeholders Maintain CMDB dashboard (Completeness, Correctness & Compliance etc. ) Schedule CMDB reports / CMDB Data Certification Host CMDB governance meetings with data owners. Co-ordinate with data providers and data owners to bridge any gaps. Educate end users regarding CMDB and its use cases. Lookout for Continuous Service improvement initiatives. Continuous monitoring of for IT Asset Management (Hardware, Software, Cloud) across enterprise and driving/enabling compliance by following the processes/escalation model defined by the organization Extract meaningful data from an analytics tool to build a use case for presentation Create and demonstrate meaningful and understandable data for end users to drive them towards compliance Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation Managing and prioritizing product backlog by working closely with the Bridge Head Drive the enterprise towards compliance with excellent and impactful communication Empathizing with end users to understand the problem statement and resolve conflicts Proficiency in using agile project management tools and software, such as [JIRA, Confluence, SharePoint] Proactively formulating solutions to business and end user problems Creating in-depth reports and presentations on a business s processes Organize, host workshops and end user presentations Working closely with key customers to keep them updated on process changes designed to improve service Establishing communication networks with other consultants and stakeholders Studying new and potential trends within an industry Discovering new opportunities and improvement area for the application Meeting with assigned clients when needed and perform an initial assessment of a problematic situation Train users on Enterprise Asset Management topics when required Revise existing systems and suggest improvements along with the Enterprise architects Create and publish reports periodically on IT Asset Management Governance What should you bring along Minimum 12+ years of experience in IT with a minimum of 6 years experience in Hardware and Software Asset Management processes and compliance Experience in Tracking, Monitoring and reporting of IT - Assets (EUC s, DCS (Servers, Storage etc. ), GNS (Network) devices, Application etc. ). via Service Now, BMC ADDM, SCCM & Air watch Experience in stakeholder management to coordinate compliance of undocumented IT Assets Capability to maintain CMDB dashboard (Completeness, Correctness & Compliance etc. ) Capability to report asset information via ServiceNow/CMDB reports / CMDB Data Certification Lookout for Continuous Service improvement initiatives. Continuous monitoring of for IT Asset Management (Hardware, Software, Cloud) across enterprise and driving/enabling compliance by following the processes/escalation model defined by the organization Expertise in Data Processing, Data Extraction, and reporting related to Software/ hardware Asset Management. Foundation level expertise with application development for building mini prototypes if required for end user presentation. Excellent communication skills, preferably prior international experience or working directly with international clients Experience working with Agile Ecosystem Principles, timeboxing, roles and ceremonies Proficiency in using agile project management tools and software, such as [JIRA, Confluence, SharePoint]. Strong experience working in a continuous integration driven environment with proven track record of progressive thinking and continuous improvement. Must have technical skill IT asset management, Hardware and software Good to have Technical skills

Role Team Lead Operations & Steering Specialist About the UNIT/ Unit Overview Cross Functional and Emerging Technologies Location Chennai /Bangalore Experience: 8-10 years Number of openings 1 What awaits you/ Job Profile Tracking, Monitoring and reporting of IT - Assets (EUC s, DCS (Servers, Storage etc. ), GNS (Network) devices, Application etc. ). via Service Now, BMC ADDM, SCCM & Air watch Identify and coordinate undocumented IT Assets with respective Stakeholders Maintain CMDB dashboard (Completeness, Correctness & Compliance etc. ) Schedule CMDB reports / CMDB Data Certification Host CMDB governance meetings with data owners. Co-ordinate with data providers and data owners to bridge any gaps. Educate end users regarding CMDB and its use cases. Lookout for Continuous Service improvement initiatives. Continuous monitoring of for IT Asset Management (Hardware, Software, Cloud) across enterprise and driving/enabling compliance by following the processes/escalation model defined by the organization Extract meaningful data from an analytics tool to build a use case for presentation Create and demonstrate meaningful and understandable data for end users to drive them towards compliance Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation Managing and prioritizing product backlog by working closely with the Bridge Head Drive the enterprise towards compliance with excellent and impactful communication Empathizing with end users to understand the problem statement and resolve conflicts Proficiency in using agile project management tools and software, such as [JIRA, Confluence, SharePoint] Proactively formulating solutions to business and end user problems Creating in-depth reports and presentations on a business s processes Organize, host workshops and end user presentations Working closely with key customers to keep them updated on process changes designed to improve service Establishing communication networks with other consultants and stakeholders Studying new and potential trends within an industry Discovering new opportunities and improvement area for the application Meeting with assigned clients when needed and perform an initial assessment of a problematic situation Train users on Enterprise Asset Management topics when required Revise existing systems and suggest improvements along with the Enterprise architects Create and publish reports periodically on IT Asset Management Governance What should you bring along Minimum 12+ years of experience in IT with a minimum of 6 years experience in Hardware and Software Asset Management processes and compliance Experience in Tracking, Monitoring and reporting of IT - Assets (EUC s, DCS (Servers, Storage etc. ), GNS (Network) devices, Application etc. ). via Service Now, BMC ADDM, SCCM & Air watch Experience in stakeholder management to coordinate compliance of undocumented IT Assets Capability to maintain CMDB dashboard (Completeness, Correctness & Compliance etc. ) Capability to report asset information via ServiceNow/CMDB reports / CMDB Data Certification Lookout for Continuous Service improvement initiatives. Continuous monitoring of for IT Asset Management (Hardware, Software, Cloud) across enterprise and driving/enabling compliance by following the processes/escalation model defined by the organization Expertise in Data Processing, Data Extraction, and reporting related to Software/ hardware Asset Management. Foundation level expertise with application development for building mini prototypes if required for end user presentation. Excellent communication skills, preferably prior international experience or working directly with international clients Experience working with Agile Ecosystem Principles, timeboxing, roles and ceremonies Proficiency in using agile project management tools and software, such as [JIRA, Confluence, SharePoint]. Strong experience working in a continuous integration driven environment with proven track record of progressive thinking and continuous improvement. Must have technical skill IT asset management, Hardware and software Good to have Technical skills

Experience: 8+ Years in IT Infrastructure Operations & Support; Datacenter operations Shift: US EST- Night Shift Technical Lead will be responsible for day-to-day IT infrastructure operations/supports/escalations. A person should have a deep understanding of IT Datacenter operations & technical processes. The person will be responsible for working with different multi-functional teams to onboard new transitions & processes or improving the existing ones. This role requires specialized technical skills in Windows Servers, Networking, Datacenter & cloud operations support to handle technical issues. PRINCIPAL RESPONSIBILITIES: Working as Technical Lead engineer is to support day-to-day IT infrastructure operations/ supports/ escalations & ensuring process alignment. Acting as process owner of Level 2 Support & escalations: 40% Manage & lead Datacenter operations activities. Perform life cycle management of datacenter equipments. Coordinating with respective vendors & stakeholders.: 20% Identifying gaps and improvement areas. Propose and implement corrective measures. Organize and prioritize workload. Imbibing new insights & suggestions for overall growth/improvement of process.: 15% Maintaining documentation of new technical transitions/processes and ensuring the knowledge transfer to the team.: 10% To prepare management reports & dashboards to track the critical KPIs 10% Perform other duties, as assigned. 5% SKILLS, ABILITIES, AND OTHER ATTRIBUTES: - 8+ years of professional experience in IT Infrastructure Operations & Production Support environment. - Should have experience in leading technical transitions/projects, solutioning, data center consolidations, large scale enterprise systems integration, IT Strategy and Management, IT Transformations, Cloud Architecture and migrations. - Working with Service Delivery and Engineering teams to provide support as needed to clarify service expectations, including providing diagrams, verbal explanation, and written documentation. - Should be able to communicate & present solutions to respective stakeholders & senior leadership. - Strong hands-on experience in managing Active Directory, DNS, DFS, DHCP & Microsoft 365. - Strong troubleshooting skills in managing Windows/Linux servers performance issues & health checks. - Good hands on experience on Nutanix HCI, AHV, VMWare & Citrix Xendesktop VDI virtualization technologies. - Strong administration & troubleshooting skills on SSO, Okta, Microsoft MFA. - Hands on experience in patching & updating windows OS environment using MS Intune & WSUS servers. - Work with Security team to fix vulnerabilities identified in the systems & applications. - Strong understanding of Datacenter architecture, Virtualization, Storage, Network links LAN/WAN, firewalls, routers, switches & interfaces. - Should be able to perform BCP & DR solutions. - Experience in automation tools like Ansible, chef, puppet. - Facilitate investigation of complex technical issues, work with vendors if needed & evaluate RCAs. - Should have experience on monitoring tools like SolarWinds, Nagios, Datadog to monitor IT Infrastructure & services. - Have administration knowledge on Cloud models like Azure & AWS. - Strong understanding in ITIL Processes i.e. Incident/ Problem/ Change/ Event Management - Self motivated, able to prioritize and execute tasks in a high-pressure environment. - Consistent track record in bringing innovative ideas and its implementation to improve the overall effectiveness of IT Operations. - Advanced proficiency with MS Office Tools, Service Now, Reporting - Good communication & interpersonal skills. - Skill Set Tools: Windows OS 2019,2016,2012, Active Directory, Citrix, SCCM, OKTA, MFA,M365, SolarWinds, Databases, Linux OS RHEL/Ubuntu/Debian, VMWare & Hyper-V, Budgeting, Mentoring.

Role & Responsibilities Experienced in large scale Production Support Server Environment Handling Data Center Operations with Business & Mission Critical applications Handling escalated incidents or high critical tickets Predicting Risk/Impact and Participating in Major Changes Reporting & Performance Dashboards with Capacity Planning Technical Team (5-10 members) & Vendor Management Technical Transition & Documentation skills (Onsite to Offshore) Design, Migration and upgradation of existing infrastructure Experience (Essential) Extensive knowledge on any of the patch management/deployment tools like SCCM, Jetpatch, Puppet, BigFix, System Frontier, etc., Good knowledge on MS WSUS deployment, configuration and patch management Implementation of the patches using Change Management procedures. Secure approvals and perform the patching on the servers as per the patching window provided by the client. Govern and monitor deployment of patches from the patch tool and notify respective stake holders upon completion. Special instructions to be followed by technical teams like reboot sequence or checking the application services in case it is provided by Application support teams. Goof knowledge to troubleshoot/remediate failed patches from the tool Track the patch compliance and provide weekly and monthly reports to stake holders Maintain consistent patch compliance levels of 99% and higher Take a role of SPOC for all patching and vulnerability management in Windows Technical Skills (Core & Top-Up) Windows & AD Working Knowledge on Windows & Active Directory Services. Knowledge on concepts replication, Sites, KCC, etc. KMS Server knowledge Designing and deploying new Active Directory domain. Designing Group Policies and managing them. Implementing Microsoft DNS with integration to Active Directory. Planning and implementation of Disaster Recovery. Distributed File System (DFS) and should have worked on ADAM/LDAP. Troubleshooting inter-domain and inter-forest Trusts. Problem solving Capability in Nutanix Hyper Converged Infra Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations Knowledge Microsoft Cluster administration is preferred & good hands on experience on Windows Platform with 2008/2012/2016/2019 operating systems. Knowledge on Automation Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems VMWare Administer VMware ESX\VSphere infrastructure Virtual Machine management Managing and Troubleshooting ESX Servers P2V migrations using tools vSphere Capacity Planning & forecasting HA & DRS Virtual Network/Storage Architecture and Connectivity planning VSphere OS Performance tuning & management ESX/VSphere Hardware Upgrade, OS Upgrade Design & Implement Server Virtualization Solutions Strong Knowledge on troubleshooting skills on Windows server & VMware Strong Knowledge on VMware management tools Knowledge on Remote system administration Troubleshooting the incidents & problems reported on the servers To carry out the scheduled activities like Daily Checklists, Server reboot, Etc Monitoring of logs and alerts H/W troubleshooting & Vendor coordination Firmware & BIOS upgrade Understanding of capacity planning, performance Monitoring and tuning. Hand-on knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID 5 etc.) Strong knowledge on Storage & Networking concepts Patching: Extensive knowledge on any of the patch deployment tools like SCCM, Jetpatch, Puppet, BigFix, System frontier, etc., Extensive knowledge on MS WSUS deployment, configuration and patch management Implementation of the patches using Change Management procedures. Secure approvals and perform the patching on the servers as per the patching window provided by the client. Govern and monitor deployment of patches from the patch tool and notify respective stake holders upon completion. Special instructions to be followed by technical teams like reboot sequence or checking the application services in case it is provided by Application support teams. Goof knowledge to troubleshoot/remediate failed patches from the tool Track the patch compliance and provide weekly and monthly reports to stake holders Maintain consistent patch compliance levels of 99% and higher Take a role of SPOC for all patching and vulnerability management in Windows List top 4 qualities for evaluation in order of importance Rank Criteria for Evaluation 1 Expert knowledge of VMWARE ESX 6.X, 7.X, Hyper-V Assessment , Design , Implementation, configuration, ESX Configuration , VM build & configuration, SRM configuration experience Extensive knowledge on VMware Cluster and DR environments 2 Active Directory, DNS, DHCP, Windows Admin knowledge Should have expert knowledge on Nutanix Infrastructure 3 VMWare Certified Professional (VCP) 6.x 7.x MCSE 20016 Private & Public Cloud Technologies 4 Expert knowledge in P2P,P2V,V2V,V2C,P2C using various migration tools Troubleshooting experience Oral and Written communication skills .buttontextbaffd789c5e25777 a{ border: 1px solid transparent; } .buttontextbaffd789c5e25777 a:focus{ border: 1px dashed #351a55 !important; outline: none !important; }

Role & responsibilities Required Skills: Technical Expertise: In-depth knowledge of Microsoft Intune, Azure AD, and related technologies. Problem-Solving: Strong analytical and troubleshooting skills. Communication: Excellent verbal and written communication skills to interact with various stakeholders. Project Management: Ability to manage multiple projects and tasks efficiently. Security Awareness: Understanding of security best practices and compliance requirements. Job Summary/Tasks: Working as a member of the Global Endpoint Management, this individual is responsible for the support of theMicrosoft Intune and SCCM infrastructures. This individual will demonstrate good partnering and cross-functionalteaming skills with peers. Working with the team managing thousands of windows clients, iPhones and iPads usedinhouse and making sure they are finely tuned and properly secured. As many mobile applications are developed In-house, will have to work with the development teams to find the optimal solution and also be in charge ofelectronically signing the mobile applications for publication In-house as well as on the public Apple and Googlestores. Ensure escalations from Operation /Customer/Cross teams are handled well and on time (Incidents and Events). Managing Task Change Management Incident Management Configuration (CMDB/ inventory) Management Performance tuning To document WINS/SOP/Documents/How to's To Build and maintain Knowledge Base for UCB Technical Team Building Daily Meet with the Team Knowledge Transfer / Mentor/ Coaching Technical discussion Check system logs for errors and take necessary actions to restore normal service (troubleshooting, escalation tosystem owner/local system admins) Experience in administration and configuration of Microsoft Intune and SCCM Enterprise environment. Experience managing an OS image deployment for large corporate environments Image infra support. Deployment, installation and administration of Microsoft Office, Adobe and other Core Products Functional working and debugging knowledge of IOS Devices, android devices and Microsoft Windows operatingsystems. Check-in, test & deploy global client application packages on client systems worldwide. Provide technical expertise, guidance and strategic recommendations to other IT groups Testing and implementing OS and application related patches and service packs Provide troubleshooting & technical support following the UCB ITSM process. Responsible for smooth Operations Manage, Remediate and Report on Device / Workstation Compliancy as per the UCB Policies. Open support calls with Microsoft / Apple/Application Support if required. Provide regular reporting on infrastructure status: SCCM Client version, Products versions and etc Attend Global Client Engineering Operations meetings Design Device Inventory / Distribution / Metering / Compliance Reports based on customer requirements Knowledge on service restoration and should be part of Service restoration team during issues. Aware of the latest tools and technologies, take part in design and Problem management infrastructure workshopswith Ops/Infra/Security teams. Investigate issues across the ecosystem as a strong team player. Work closely with Infrastructure teams, IT architects & Technical experts take part in cross-domain virtual teams (e.gplatform performance, security, fraud detection, financial reconciliation etc.) Collaborate daily with Product, Project, and Infrastructure teams. Automate where possible, Work on making the systems and processes to be compliant with UCB standards andregulatory requirements.

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Job Title:Data Science Analyst & User Experience (UX) Specialist Department:Digital Workplace Services Practice Position Overview: In search of a Data Science Analyst & User Experience (UX) Specialist adept in leveraging specialized tools to optimize the digital workplace experience. The candidate will utilize several tools like Nexthink for digital employee experience management, Qualtrics for experience data collection and analysis, Aternity for end-user experience monitoring, and 1E Tachyon for real-time IT operations and security. Key Responsibilities: Data Analysis & Modeling :Apply data science methods using tools like Python, R, SQL, and leverage Nexthink for real-time analytics and automation to enhance digital employee experiences 1 . User Experience Design :Utilize Qualtrics to gather and analyze user feedback, creating user-centric designs informed by data 2 . Performance Monitoring :Implement Aternity to monitor and improve end-user experience across all applications and devices 3 . IT Operations & Security :Use 1E Tachyon to manage and secure endpoints with real-time operational agility 4 . Collaboration & Integration :Work with IT and development teams to integrate insights from Nexthink, Qualtrics, Aternity, and 1E Tachyon into UX design and IT strategies. Innovation & Research :Stay updated with the latest advancements in digital workplace tools and methodologies. Qualifications: Bachelors or Masters degree in Data Science, Human-Computer Interaction, Computer Science, or a related field. Proficiency with data science tools (e.g., Python, R, SQL) and UX design software (e.g., Sketch, Figma, Adobe XD). Experience with digital workplace tools such as Nexthink, Qualtrics, Aternity, and 1E Tachyon. Desired Skills: Strong analytical and problem-solving abilities. Excellent communication and presentation skills. Creative thinking with a focus on delivering practical user experience enhancements. Ability to work in a fast-paced, collaborative environment. Experience Requirements: A minimum of 3 years of experience in data science and UX design, with a strong background in using specialized digital workplace tools.

M 365, E-discovery Data and Mailbox migrations for Entities and Acquisitions Whitelisting/Blocking email id and domain Audit closure Vulnerability and Risk closure New feature rollout Knowledge of Teams, Power Bi, Intune and Conditional Access policy Automations of repetitive tasks Handling outages Work cross functional with other teams to drive initiatives Developing comprehensive test cases to include testing scenarios for both normal and degraded (e.g., disaster recovery, continuity of operations, data recovery/spills, ) operations, pass/fail criteria, performance criteria, capacity planning, measurement criteria, results analysis procedures, and results/status reporting criteria

As a Technical Project Manager or Scrum Master, Need to guide and coach Agile teams to ensure that projects are delivered in alignment with Agile methodologies, ensuring maximum productivity and efficiency. Work with cross-functional teams to facilitate sprints, manage impediments, and promote an environment conducive to collaboration and continuous improvement. Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Develop detailed project plans, including timelines, resource allocation, and risk management strategies. Coordinate with cross-functional teams, including development, QA, DevOps, and infrastructure, to ensure alignment and successful project delivery. Coordinate with cross-functional teams, including development, QA, DevOps, and infrastructure, to ensure alignment and successful project delivery. Track project progress, provide regular updates to stakeholders, and manage project documentation. Identify, manage, and mitigate project risks, escalating issues where necessary.