Salon Manager

About the Role

Essence & Era

Salon Experience Manager

You’ll ensure that every day runs smoothly, every client leaves delighted, and every month ends stronger than the last.

Key Responsibilities

Client Experience & Growth

• Deliver a

  premium, private experience

  to every client.
• Build long-term client relationships to increase loyalty and retention.
• Develop local marketing, referral, and loyalty programs to attract new customers.
• Follow up with first-time and returning clients for feedback and retention.
• Track and analyze client data to identify growth opportunities.

Leadership & Operations

• Lead and guide a

  team of 10+ professionals

  (stylists, beauticians, therapists, and front desk).
• Conduct daily briefings, assign duties, and ensure punctuality.
• Maintain the

  brand-standard ambiance

  — lighting, scent, hygiene, and décor.
• Manage CRM, appointments, POS billing, and stock control.
• Ensure smooth operations and zero downtime during peak hours.

Revenue & Business Expansion

• Drive daily, weekly, and monthly revenue targets.
• Implement offers, festive packages, and upselling techniques to boost sales.
• Partner with

  local businesses and influencers

  for brand visibility.
• Create and maintain a

  month-on-month revenue growth plan.

• Generate performance and business reports for management review.

Requirements

• MBA Graduate (Sales / Marketing / HR / Operations)

  or

  minimum 3 years of relevant experience

  in salon, spa, or luxury retail management.
• Proven record of achieving business and client growth targets.
• Proficient in

  CRM/POS tools (Zoho preferred)

  and data reporting.
• Strong

  leadership, communication, and problem-solving

  skills.
• Fluent in

  English, Telugu, and Hindi.

• Professional, graceful, ambitious, and highly organized.

Performance Goals

• Revenue Growth:

  Month-on-month increase in sales.

• Client Retention:

  Maintain 60%+ repeat visit ratio.

• Client Acquisition:

  Weekly new client additions.

• Team Productivity:

  Consistent achievement of daily/monthly goals.

Growth & Culture

• Career path toward

  Cluster / Area Manager

  roles.
• Luxury brand exposure and

  advanced business training.

• Supportive,

  women-led, performance-driven

  work culture.

Work Environment

women-only luxury salon

comfortable working in a women-centric environment

Why Join Essence & Era

• Be part of

  Nellore’s first women-only luxury salon experience.

• Work with a

  creative, ambitious, and professional

  team.
• Build your career in

  premium salon management

  with long-term growth opportunities.
• Represent a brand that celebrates the

  Essence of Womanhood and the Era of Confidence.



Essence & Era

women-only luxury salon environment

comfortable working in a women-centric setting