Salesforce Engineering Manager

Job Title: Salesforce Engineering Manager

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Role Overview

Salesforce Engineering Manager

Key Responsibilities

Technical Leadership & Decision-Making

• Architect and guide the implementation of complex Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications.
• Make critical technical decisions on architecture, design patterns, scalability, and performance trade-offs.
• Define and uphold best practices in development, security, and platform governance.
• Lead technical reviews and ensure high-quality, maintainable solutions that align with enterprise standards.

People Leadership

• Manage and mentor a distributed team of Salesforce engineers, fostering a culture of ownership, growth, and accountability.
• Drive team performance, career development, and engagement in a remote setting.
• Build and scale engineering capacity to meet evolving business needs.

Business Partnership & Stakeholder Engagement

• Act as a strategic partner to product owners, business leaders, and cross-functional teams.
• Translate business requirements into technical solutions that deliver measurable value.
• Build strong relationships with stakeholders across geographies and functions.

Cross-Functional Collaboration

• Collaborate effectively with global teams including product, QA, infrastructure, and support.
• Navigate ambiguity and drive alignment across time zones and organizational boundaries.
• Champion transparency, shared goals, and inclusive decision-making.

Innovation & Strategy

• Lead initiatives to modernize CRM capabilities and improve user experience.
• Explore emerging Salesforce features and technologies to drive innovation.
• Contribute to long-term platform strategy and roadmap planning.

Required Qualifications

• 14+ years of experience in Salesforce development and architecture.
• 3+ years of experience in engineering management or technical leadership.
• Salesforce certifications such as

  Certified Technical Architect (CTA)

  ,

  Application Architect

  , or

  System Architect

  are highly preferred.
• Strong command of Apex, Lightning Web Components, Visualforce, SOQL, and Salesforce APIs.
• Experience with agile methodologies, CI/CD pipelines, and DevOps practices.
• Proven ability to manage stakeholder relationships and drive cross-functional collaboration in a remote environment.
• Demonstrated experience making impactful technical decisions in complex enterprise settings.
• Exposure to Agentforce and other AI technologies

Preferred Qualifications

• Experience working in a global delivery model with distributed teams.
• Familiarity with integration platforms like MuleSoft or other middleware.
• Exposure to enterprise-level CRM transformation and innovation programs.
• Exposure to technologies outside of Salesforce tech stack
• Success on AI project rollout would be highly preferred