Salesforce Consultant

Job Description

Salesforce Industry Cloud/ OmniStudio CoE Lead We are seeking a highly skilled and experienced Salesforce Industry Cloud Architect with deep expertise in OmniStudio and a strong background in customer consulting. The ideal candidate will have a proven track record of designing and delivering industry-specific solutions on the Salesforce platform, driving digital transformation, and enabling seamless customer experiences. This role requires a strategic thinker who can align business goals with technical solutions and deliver innovative, scalable, and high-impact solutions. Industry-Specific Solution Design: Architect and design industry-specific solutions using Salesforce Industry Clouds (e.g., Financial Services Cloud, Health Cloud, Manufacturing Cloud, etc.). Leverage OmniStudio to build flexible, scalable, and user-friendly solutions tailored to industry needs. Ensure solutions align with business objectives and deliver measurable value. OmniStudio Expertise: Design and implement OmniStudio components (FlexCards, OmniScripts, DataRaptors, Integration Procedures) to enable dynamic and personalized customer experiences. Optimize OmniStudio solutions for performance, scalability, and maintainability. Provide technical leadership and guidance on OmniStudio best practices. Customer Consulting & Collaboration: Act as a trusted advisor to clients, understanding their business challenges and recommending innovative solutions. Collaborate with stakeholders to define requirements, design solutions, and deliver outcomes that exceed expectations. Conduct workshops, demos, and presentations to showcase the capabilities of Salesforce Industry Clouds and OmniStudio. Integration & Innovation: Design and implement seamless integrations between Salesforce Industry Clouds and other enterprise systems (e.g., ERP, CRM, legacy systems). Stay updated on the latest Salesforce features, industry trends, and emerging technologies to drive innovation. 5. Experience: o 5-7 years of overall IT experience, with a minimum of 5 years of hands-on experience with Salesforce. o Proven experience in customer consulting and delivering industry-specific solutions on Salesforce. o Strong expertise in OmniStudio, including FlexCards, OmniScripts, DataRaptors, and Integration Procedures. o Experience with Salesforce Industry Clouds (e.g., Financial Services Cloud, Health Cloud, Manufacturing Cloud). o Familiarity with Salesforce integration tools (e.g., MuleSoft, APIs) and data migration strategies. 6. Certifications: o Salesforce Industry Cloud Consultant Certification (preferred). o Salesforce OmniStudio Consultant/Developer Certification (preferred). o Additional Salesforce certifications (e.g., Application Architect, System Architect) are a plus