Posted:2 hours ago|
Platform:
Work from Office
Full Time
Assess training needs by observing sales interactions, reviewing performance metrics, and gathering feedback from sales managers.
Design and develop training modules focused on product knowledge (textile/fabric types, trends), customer service, upselling, visual merchandising, and sales techniques.
Conduct regular classroom, on-the-floor, and virtual training sessions across retail stores or regional offices. Facilitate onboarding training for new joinees.
Monitor and evaluate training effectiveness through assessments, feedback, and KPIs.
Provide on-the-job coaching to underperforming team members.
Collaborate with the product and marketing teams to update teams on new collections, seasonal launches, and campaign strategies.
Maintain training records, prepare reports on training activities, and recommend improvements to senior management.
Roots Recruitment
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