Sales Team Lead

Company Overview:

We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. Were building a team that shares our vision of transforming how India manages credit.

Role Overview:

As a Team Lead Sales, you'll lead a team of 15 - 20 Credit Advisors focused on engaging with subscribed users, identifying repayment opportunities, and cross-selling tailored financial solutions. Your team will drive the entire performance from converting leads to maximizing repayments, while ensuring a seamless user experience.

This role blends sales ownership, operational execution, and performance analytics which is ideal for someone who thrives in fast-paced, high-accountability environments.

Key Responsibilities

• Team Leadership: Lead a sales-oriented team of credit advisors. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets.
• Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of credit repayment tools and products.
• Revenue Strategy: Own the revenue funnel, improve efficiency, and reduce drop-offs through real-time action.
• User Engagement: Strategize outreach efforts to maximize touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team.
• Data & Metrics: Track sales metrics such as contact-to-conversion ratio, revenue per agent, AHT, talk time, and team productivity. Share daily reports and insights with leadership.
• Collaboration: Work closely with Product, Finance, and Growth teams to align on sales campaigns, resolve tech blockers, and implement real-time changes.
• Compliance & Process Adherence: Ensure adherence to process SLAs, customer communication guidelines, and data handling best practices.
• Performance Reviews: Conduct weekly reviews with the team, flag low performers, and implement incentive strategies to boost momentum.
  

What Were Looking For

• 3-7 years of team handling experience in inside sales,fintech,edtech.
• Strong experience leading sales/target-driven teams
• Excellent in pitching, objection handling, and user communication
• Proficient in Excel and reporting tools; data-first mindset
• High ownership, ability to operate under pressure, and hunger to deliver results
• Prior experience in edtech or fintech sales is preferred
• B.Tech preferred.