Sales Support Professional

Atlas Copco

2 - 4 years

3 - 6 Lacs

coimbatore

Posted:2 hours ago| Platform:

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Skills Required

supply chain administration sales operations talent acquisition customer support after sales support sales process troubleshooting logistics crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your role As a Sales Support Professional, your role is to enhance our sales operations and ensuring exceptional customer experiences
Your contributions will empower our sales representatives to achieve their targets and drive business growth
You will report to [add hiring manager title]
You will provide administrative and logistical support to the sales team, ensuring our customer databases are up-to-date and managing order processing seamlessly
You will act as the first point of contact for clients, handling inquiries and providing order updates to build lasting customer relationships
You will collaborate with marketing, supply chain, and logistics departments to ensure timely product delivery and inventory availability, making sure everything runs smoothly
You will address challenges efficiently through effective communication and problem-solving skills, ensuring a smooth and hassle-free sales process
You will manage the entire order process, ensuring accuracy and resolving any issues that arise to facilitate smooth transactions
To succeed, you will need We encourage you to apply even if you dont meet every single requirement
We value diverse experiences and perspectives and are excited to see what you bring to the role
Customer Relationship Management: You effectively manage and improve customer relationships, ensuring long-term satisfaction and loyalty
Customer Support: You provide exceptional support to customers, addressing their concerns and resolving issues promptly and efficiently
After Sales Support: You deliver excellent post-purchase support, maintaining customer satisfaction and encouraging repeat business
Detail-Oriented: You exhibit a keen eye for detail, ensuring accuracy in all tasks, from documentation to communication
Troubleshooting: You are adept at identifying and solving technical and procedural issues, minimizing downtime and enhancing customer experience
In return, we offer Culture of trust and accountability Lifelong learning and career growth Innovation powered by people Comprehensive compensation and benefits Health and well-being Job location Option 1: On-Site This role requires you to work on-site at our office in Coimbatore, India (IN)
You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration

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