Sales Support Executive

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Order Processing and Documentation specialist, you will play a crucial role in ensuring accurate and timely processing of sales orders. Your responsibilities will include coordinating with various departments to facilitate order fulfillment, maintaining organized sales transaction records, and ensuring all documentation is complete. Additionally, you will collaborate closely with the sales team to support lead generation, prospecting, and sales follow-ups. Your assistance in preparing sales presentations, proposals, and contracts will be instrumental in helping the sales team achieve their targets. In the realm of Customer Relationship Management, you will be the point of contact for clients, addressing their inquiries and gathering feedback to enhance service offerings. Building and maintaining positive client relationships will be a key aspect of your role. You will also proactively identify opportunities to upsell or cross-sell services to existing clients, thereby contributing to revenue growth. Your proficiency in data analysis will be put to use in collecting and analyzing sales data to generate reports that highlight key performance metrics and trends. By assisting in forecasting sales targets and providing actionable insights to the sales team, you will play a pivotal role in improving their efficiency and effectiveness. Your qualifications include having excellent organizational and multitasking abilities, strong communication skills (both written and verbal), and the ability to work collaboratively within a team or independently. Your problem-solving skills, proactive approach to challenges, and attention to detail will be valuable assets in this role. Adaptability and a willingness to learn about the industry and services are also essential attributes. Qualifications Required: - Bachelor's degree in any field. - Proven experience in a sales support or administrative role within the service industry is preferred. - Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software.,

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