Sales Support

**Job Description:** **Role Overview:** As a Sales Support Executive at Bayfield Food Ingredients, you will play a crucial role in supporting the sales team, customers, and distribution partners. Your primary responsibilities will include assisting customers throughout the sales process, ensuring order accuracy, resolving customer concerns efficiently, and collaborating with distribution partners to achieve sales goals. Your ability to multitask, stay organized, and deliver outstanding service will directly contribute to the company's business goals and revenue growth. **Key Responsibilities:** - Act as the first point of contact for customers and distributors, providing prompt and helpful communication via phone, email, and chat. - Manage order entries, track shipments, and coordinate order changes to meet customer expectations and delivery timelines. - Efficiently resolve customer concerns and complaints, focusing on customer satisfaction, loyalty, and sales retention. - Collaborate with distribution partners by supplying sales tools, product information, and updates to support their sales goals. - Gather and analyze customer feedback, identify trends, and relay insights to drive improvements in products, services, and sales strategies. - Maintain customer databases and CRM systems accurately and ensure all interactions are properly logged. - Assist in onboarding and training new team members and distributor representatives to foster a sales-focused working environment. - Stay informed about industry trends, competitors' offerings, and product developments to support sales initiatives effectively. **Qualifications And Requirements:** - A Bachelor's degree in Business Administration, Marketing, or a related field preferred. - Minimum of one year of experience in a sales or customer support role; freshers with enthusiasm are also encouraged to apply. - Excellent written and verbal communication skills to convey information clearly and persuasively. - Strong interpersonal skills and a collaborative approach to team and customer interactions. - Proactive problem-solving mindset to address issues efficiently and remain calm under pressure. - Familiarity with Microsoft Office tools, CRM software, and customer service platforms. - Prior experience or knowledge of the food ingredients industry or B2B distribution networks considered an asset. **Additional Details:** At Bayfield Food Ingredients, you will be part of a passionate and collaborative team dedicated to growth and innovation. The company offers a supportive work environment, learning opportunities, and the chance to contribute to shaping the future of food. If you are customer-focused, driven, and eager to make a real impact, Bayfield Food Ingredients welcomes your application. **Skills:** - Microsoft Office - Communication - CRM software - Sales support - Order management - Customer satisfaction - Problem-solving - Customer support **Job Description:** **Role Overview:** As a Sales Support Executive at Bayfield Food Ingredients, you will play a crucial role in supporting the sales team, customers, and distribution partners. Your primary responsibilities will include assisting customers throughout the sales process, ensuring order accuracy, resolving customer concerns efficiently, and collaborating with distribution partners to achieve sales goals. Your ability to multitask, stay organized, and deliver outstanding service will directly contribute to the company's business goals and revenue growth. **Key Responsibilities:** - Act as the first point of contact for customers and distributors, providing prompt and helpful communication via phone, email, and chat. - Manage order entries, track shipments, and coordinate order changes to meet customer expectations and delivery timelines. - Efficiently resolve customer concerns and complaints, focusing on customer satisfaction, loyalty, and sales retention. - Collaborate with distribution partners by supplying sales tools, product information, and updates to support their sales goals. - Gather and analyze customer feedback, identify trends, and relay insights to drive improvements in products, services, and sales strategies. - Maintain customer databases and CRM systems accurately and ensure all interactions are properly logged. - Assist in onboarding and training new team members and distributor representatives to foster a sales-focused working environment. - Stay informed about industry trends, competitors' offerings, and product developments to support sales initiatives effectively. **Qualifications And Requirements:** - A Bachelor's degree in Business Administration, Marketing, or a related field preferred. - Minimum of one year of experience in a sales or customer support role; freshers with enthusiasm are also encouraged to apply. - Excellent written and verbal communication skills to convey information clearly and persuasively. - Strong interpersonal skills and a collaborative approach to team an