Sales & Service Engineer

Installation & Commissioning: Install and commission centrifugal pumps, submersible pumps, booster systems, and other pumping equipment. Conduct site inspection before installation. Maintenance & Service: Perform preventive and corrective maintenance of pumps, motors, and control panels. Diagnose breakdowns and provide effective solutions. Ensure minimum downtime for customers. Troubleshooting & Technical Support: Identify mechanical, hydraulic, and electrical issues in pump systems. Coordinate with OEM/engineering team for complex issues. Provide remote/onsite support to clients. Customer Interaction: Train customer operators on pump operation and basic troubleshooting. Prepare service reports, maintenance records, and feedback forms. Ensure high levels of customer satisfaction and maintain strong relationships. Documentation & Reporting: Maintain service logs, warranty claims, spare parts consumption records. Submit periodic MIS reports to the service head. Compliance & Safety: Follow safety standards while handling pumps, motors, and electrical equipment. Ensure compliance with company policies and industry regulations. Job Specification (JS): Service Engineer – Pump DivisionEducation & Qualifications:Diploma / B.E. / B.Tech in Mechanical Engineering, Electrical Engineering, or related field. Additional certification in pump maintenance / hydraulics is an advantage. Experience:2–5 years’ experience in service and maintenance of pumps, motors, or water handling systems. Knowledge of WTP/STP pumps, industrial pumps, and booster systems preferred. Skills & Competencies:Strong knowledge of pump hydraulics, motor alignment, seals, bearings, and couplings. Hands-on experience with VFD panels, starters, and electrical troubleshooting. Ability to read and interpret technical manuals and drawings. Good communication and reporting skills. Customer handling and problem-solving abilities. Personal Attributes:Physically fit and willing to travel extensively. Ability to work independently and in a team. Positive attitude with focus on service excellence.