Sales Representative

Job Title: Operations Specialist
Location: Bhopal
Employment Type: Full-Time
Salary - 3 LPA - 4 LPA

Job Summary:

We are seeking a proactive and experienced Operations Specialist to oversee the daily operations of our company, ensure smooth workflow, and optimize organizational processes. The ideal candidate will be responsible for implementing efficient systems, managing cross-functional teams, and driving continuous improvement across the business.

Key Responsibilities:

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  Supervise day-to-day operational activities to ensure efficiency, productivity, and timely execution of deliverables across departments.
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  Track project status across Development, QA, and Support, ensuring alignment with timelines and business priorities.
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  Coordinate cross-functional initiatives, ensuring clear communication and smooth collaboration between technical and non-technical teams.
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  Allocate and oversee non-technical operational tasks including procurement, vendor coordination, asset management, and internal documentation.
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  Identify process gaps and operational bottlenecks, and implement solutions for continuous improvement.
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  Develop, maintain, and enforce operational policies, SOPs, and process documentation.
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  Monitor key performance metrics and provide data-driven reports and insights to senior leadership.
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  Support the development and implementation of best practices, tools, and systems to optimize workflow.
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  Mentor and guide team members in achieving their individual goals and overall department objectives.

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  Ensure adherence to internal policies, quality standards, and regulatory requirements.

Required Skills & Qualifications:

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  Bachelor’s degree in Any field, or (MBA preferred).
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  3+ years of proven experience in operations or related roles.
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  Strong understanding of business processes and operational workflows.
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  Exceptional problem-solving and analytical skills.
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  Excellent interpersonal and communication skills.
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  Proficiency in tools such as MS Excel, Google Workspace, ERP/CRM systems.

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  Ability to manage multiple tasks and deadlines in a fast-paced environment.