Sales Operations - Manager

Job Objective

Help timely reporting of sales initiatives and operational activities across domestic sales. Play a pivotal role of liaising within sales team and top management.

Key Responsibility Areas

• Participate in domestic sales strategy formulation activities, understand what is important for the business in a region. Monitor and report execution of action plan on bi-weekly basis.
• Participate in Annual Operating Plan discussion, understand action plan agreed by sales head. Monitor and report status of execution of action plan to sales head on monthly basis.
• Participate in making tender participation strategies along with management and sales head
• Monitoring the Sales Managers if they are following the tender participation strategies
• Participate in sales DMT and ensure to report or escalate critical issues/challenges if any faced by the team.
• Create reporting structure to ensure seamless tracking of sales enquiries, bid qualification approvals, sample request approvals, offer/quote approval, budget approvals etc. are done on time.
• Prepare calendar and Keep track of upcoming exhibitions. Ensure preparations are being done by the respective teams in advance. If required escalate to sales head proactively.
• Use sales dashboard to track and enforce timely actions, approvals etc. are done by the respective team members in CRM.
• Monitor and track compliance on closure report of an opportunity on CRM, escalate as and when required.
• Monitor and track key business development initiatives.
• Ensure reports are prepared on time by sales managers after sales visit, exhibition, tradeshow etc. Escalate to sales head if required.
• Keep track of new products and latest/upcoming technologies in the market and transfer the information to respective stakeholders for future product enhancements/development.
• Track trend of sales KPI on regular basis and create reports for sales head to take improvement actions.
• Participate in monthly review of Sales funnel of the regions with respective regional sales team.
• Participate in Sales reviews with domestic sales head and company CEO.
• Prepare and follow-up for technical sales meetings.
• Work on improvising sales efficiency by digitalization.
• Liaison with marketing and PE team to get the required sales tools ready for each product category.
• Formulate reports digitally and prepare insights with actionable with approval from sales head and in coordination with Sales Managers.

Job Specifications

Qualification

Min. qualification required

Bachelors degree in Mechanical or similar

Other desired qualifications

Prior experience of working with defence, government departments and agencies

Relevant Experience

Min. no. of years of relevant experience required

10 to 15 years of overall experience, with 8 to 10 years in similar role

Knowledge and Skills Required

• Project Management skills
• Stakeholder management skills
• Effective communication, and interpersonal skills
• Analytical and Critical thinking skills
• MS Office (Word, Excel, PowerPoint), MS Project