Sales Operations Manager

 About The Role  

Skill required: Order Management - Order Management

Designation: Sales Operations Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years
What would you do? "-Candidate should have overall experience 15+ years with 8+ years of experience in operational excellence, process improvement. Preferably in a GBS or a BPO organization-Working with senior level of the organisation. Partnered with client organisations in driving and delivering change-Proven track record of leading large-scale process improvement and automation initiatives in a global, matrixed environment.-Experience in managing risk and controls frameworks and driving operational compliance.-Deep expertise in Lean Six Sigma methodologies and operational excellence principles.-Strong understanding of automation technologies and tools, with the ability to drive technology-driven process improvements.-Excellent leadership and collaboration skills, with the ability to influence cross-functional teams and stakeholders.Analytical mindset with strong problem-solving capabilities and attention to detail.-Outstanding communication and presentation skills, with the ability to clearly articulate complex concepts to diverse audiences.Domain skills:-Sales Operations, Sales Enablement, Pricing & Rebate management-Good understanding of Go To Market modelsExceptional leadership, team-building and motivational skills- Gained substantial experience in the technology (High Tech and Software) sector, driving initiatives that improved online presence and customer engagement on a global scale- Result oriented leader managing teams of 150+ HC working in remote and hybrid environment.- Deep expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Successfully navigated and collaborated across diverse cultural landscapes in Americas, Europe and AsiaPacific, enhancing cross-border teamwork and communication- Proven record in complex problem solving and executive escalation management- Strong analytical and logical skills to interpret metrics and drive actionable insights
What are we looking for? "Domain skills:-Sales Operations, Sales Enablement, Pricing and Revenue management-Good understanding of Go To Market models""- Integration of Marketing & Sales operations.- Ability to manage multiple stakeholders- Problem-solving skills- Commitment to quality- Negotiation skills- Thought Leadership- Good working knowledge in High Tech industryDomain skills:Partner operations, Partner Enablement, Order Management, Incentives, Rebates, Warranty services, Logistics and returns management"

Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts
 Qualification Any Graduation