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Sales Operations Associate Manager

Sales Operations Associate Manager

Accenture

10 - 14 years

4 - 8 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

order management order processing service operations supply chain customer service logistics order fulfillment warehouse sales billing sales operations sales management b2b customer communication daily operations inventory management pricing

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Order Management - Order Management

Designation: Sales Operations Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.Order Management involves order processing, Receive, process and confirm customer orders in the system. Ensure order accuracy in terms of pricing, product specifications, quantity, and delivery details Coordinate with sales, supply chain, and warehouse teams to fulfill customer orders Work well with sales, logistics, finance, and customer service teams to ensure smooth operations.

Keyword includes (Order Processing, Order fullfilment" "Customer communication",Inventory Management)Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management.

What are we looking for?

Assist the Manager in daily operations and process improvement initiatives.

Supervise a team of order management professionals, ensuring SLA adherence and quality standards.

Support escalations and resolve operational issues.

Prepare and analyze operational reports for management review.

Coordinate training and onboarding for new team members

Bachelor’s degree in Business, Operations, or related field.

5+ years’ experience in sales operations or order management, with some supervisory experience.

Strong organizational, communication, and problem-solving skills.

Experience with order processing software and data analytics.

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

The person requires understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor or team leads

Generally interacts with peers and/or management levels at a client and/or within Accenture

The person should require minimal guidance when determining methods and procedures on new assignments

Decisions often impact the team in which they reside and occasionally impact other teams

Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Sales Operations Associate Manager