Sales Operations Associate

Job Description

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 2 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? A "Sales Ops Associate" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities: Lead Qualification and Management: Qualify incoming leads by assessing their needs and potential fit with the company s offerings. Identify and research potential new customers to build prospect lists. Assign leads to appropriate sales representatives based on territory and qualification. Sales Process Support: Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status. Customer Account Management: Provide customer service and support to existing clients, addressing inquiries and resolving issues. Assist with renewal process for existing contracts. Data Analysis and Reporting: Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies. Analyze sales data to identify potential areas for improvement and provide insights to sales leadership. Administrative Tasks: Coordinate with other departments (marketing, customer service) to ensure seamless customer experience. What are we looking for? Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platforms Strong communication and interpersonal skills to effectively interact with customers and sales team Excellent organizational skills and attention to detail Ability to prioritize tasks and meet deadlines Basic understanding of sales principles and processes Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) - Ability to establish strong client relationship -Experience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments. - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills -Proficiency in CRM software and data management tools Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts Any Graduation