Sales Officer (DSA)

Role Overview:

You will be responsible for sourcing new customers for gold loan products through field visits, referrals, and campaigns.

Conducting client meetings and product presentations to generate business, implementing marketing and sales strategies to drive business growth in the assigned area, and maintaining strong customer relationships to ensure service satisfaction.

Additionally, you will be verifying gold quality, weight, and carat using standard tools and processes, staying updated on gold loan policies, lending terms, and competitor activities, and managing balance transfer cases from initiation to completion.

Key Responsibilities:

Source new customers for gold loan products through field visits, referrals, and campaigns. -

Conduct client meetings and product presentations to generate business.

- Implement marketing and sales strategies to drive business growth in the assigned area.

- Maintain strong customer relationships and ensure service satisfaction.

- Ensure compliance with all operational and documentation procedures as per bank guidelines.

- Verify gold quality, weight, and carat using standard tools and processes.

- Stay updated on gold loan policies, lending terms, and competitor activities.

- Maintain a good relationship with business partner banks and generate business.

- Manage balance transfer cases from initiation to completion, handle funding, liaise with bank staff, and ensure timely return of funds.

Requirements