Sales Manager

Role Overview

The Sales Manager will lead the showroom’s sales strategy, ensure exceptional client experiences, and drive revenue growth while upholding the brand’s prestige. This role requires a refined understanding of the luxury retail space, proven sales leadership, and the ability to cultivate strong relationships with elite clientele and industry professionals.

Key ResponsibilitiesSales & Revenue Generation

• Achieve and exceed monthly, quarterly, and annual sales targets for the showroom.
• Identify, pursue, and convert leads from HNI clients, architects, designers, and corporate projects.
• Develop and execute targeted sales strategies for B2C and B2B segments.

Client Relationship Management

• Build and maintain long-term relationships with high-value clients, offering personalized service and design consultation.
• Conduct follow-ups, after-sales service, and relationship nurturing to encourage repeat business and referrals.
• Maintain an updated client database with purchase history, preferences, and potential future requirements.

Team Leadership & Training

• Lead, motivate, and mentor the showroom sales team to achieve individual and collective targets.
• Conduct regular training on sales techniques, product knowledge, and luxury customer service standards.
• Foster a high-performance culture while ensuring team adherence to brand guidelines.

Showroom Operations & Brand Presentation

• Oversee daily operations, ensuring the showroom environment reflects the brand’s luxury positioning.
• Ensure visual merchandising is always aligned with brand aesthetics and seasonal campaigns.
• Collaborate with marketing and merchandising teams for product launches, events, and promotions.

Market Intelligence & Business Development

• Monitor competitor activities, market trends, and industry developments to identify growth opportunities.
• Participate in industry events, exhibitions, and networking sessions to promote the brand.
• Suggest new product lines or services based on client feedback and market demand.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related field. MBA preferred.
• Experience: 5–8 years in luxury retail, high-end furniture, home décor, or lifestyle brands, with at least 3 years in a managerial role.
• Proven track record of meeting and exceeding sales targets.
• Strong leadership, communication, and interpersonal skills.
• Ability to engage and influence high-net-worth individuals and decision-makers.
• Deep understanding of luxury consumer behavior, design trends, and premium service standards.
• Proficient in CRM systems, MS Office, SAP, Zoho

Personal Attributes

• Impeccable grooming and presentation.
• Warm, persuasive, and confident personality.
• Passion for design, interiors, and luxury living.
• High emotional intelligence and client empathy.
• Resilient, proactive, and solution-oriented mindset.

Job Type: Full-time

Pay: Up to ₹45,000.00 per month

Language:

• English (Required)

Work Location: In person