Identify and develop new business opportunities across leisure, corporate, MICE (Meetings, Incentives, Conferences, and Events), and travel segments.
Build and maintain strong relationships with travel agencies, corporates, wedding planners, and other business partners.
Conduct sales calls, client visits, and property tours to promote resort facilities and services.
Prepare and present proposals, quotations, and contracts to clients.

Revenue & Target Achievement

Achieve monthly and annual sales targets for room revenue, banquets, and F&B.
Drive direct bookings and maximize occupancy levels.
Coordinate with the reservations and front office team to optimize revenue.
Monitor competitor activities and market trends to identify new opportunities.

Marketing & Promotions

Work with the marketing team to implement promotional campaigns, packages, and seasonal offers.
Represent the resort at trade shows, exhibitions, networking events, and roadshows.
Promote the resorts USP through digital platforms, OTAs, and partnerships.

Client Servicing & Relationship Management

Act as the primary point of contact for key accounts and VIP guests.
Ensure client satisfaction by addressing concerns, customizing offerings, and ensuring smooth event execution.
Develop repeat business and long-term client partnerships.

Reporting & Coordination

Maintain updated sales reports, pipeline trackers, and client databases.
Provide regular market feedback to management on trends, competitor strategies, and performance.
Collaborate with F&B, Banquets, and Operations teams to ensure seamless delivery of commitments.

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