Job
Description
About Relinns: At Relinns Technologies, we are at the forefront of the digital transformation era, crafting innovative solutions in Generative AI-powered chatbots, software, and eCommerce platforms. From the early days of cassette tapes to the latest in nanotechnology, our trajectory mirrors the breathtaking pace of technological advancement. With over 8 years of industry presence, we've partnered with top-tier clients like Apollo Tyres, Khatabook, and Manchester City Football Club, consistently pushing the boundaries of what's possible. Our cutting-edge projects like Store My Goods and Ockypocky showcase our expertise and commitment to redefining interactions with technology. At Relinns, we’re building tech products and shaping the global tech landscape with our vision. About the company culture: At Relinns Technologies, we foster a vibrant, inclusive culture that values creativity, collaboration, and continuous learning. Working with cutting-edge Generative AI, you'll join a passionate team where everyone's ideas matter. We prioritize employee well-being with flexible hours, wellness programs, and regular team-building activities. Our commitment to recognizing and rewarding hard work ensures your contributions are celebrated. Additionally, we encourage community engagement and social responsibility. Join us to grow, innovate, and thrive in a supportive environment. About the role: Are you passionate about sales and eager to make a significant impact in a rapidly growing industry? Join us as a Sales Intern and be part of our Customer Success team, where you will drive business growth by engaging with potential clients and promoting our state-of-the-art Generative AI products and services. You will receive comprehensive training on essential skills, processes, and best practices, and you will be assigned leads to manage and convert into successful deals. What You Need for this Position: Bachelor’s degree in Business Administration, Marketing, or related field (preferred). Strong interpersonal and communication skills with a customer-centric approach. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Proficiency in CRM software and MS Office suite is a plus. Basic understanding of software and technology products. Experience with real-time communications (voice/video conferencing) and/or WebRTC is a plus. Empathetic, patient, and customer-oriented mindset. Eagerness to learn and adapt in a fast-paced environment. A proactive attitude with a passion for delivering exceptional customer service. What You Will Be Doing: Engage with customers through email, chat, and phone to address inquiries and provide top-notch support. Deliver clear and detailed information about our innovative AI solutions. Diagnose and resolve customer issues, offering step-by-step guidance to ensure satisfaction. Escalate complex issues to senior team members, ensuring timely resolution. Maintain records of customer interactions, inquiries, and feedback. Prepare regular reports on common issues and suggest improvements to enhance customer satisfaction. Stay updated with the latest advancements in Generative AI and our product offerings. Participate in training sessions to deepen your product knowledge and customer service skills. Top Reasons to Work with Relinns: Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning and development. Competitive compensation package based on experience and skill. Job Type: Full-time Pay: ₹10,492.78 - ₹15,976.93 per month Benefits: Flexible schedule Health insurance Provident Fund Compensation Package: Bonus pay Commission pay Performance bonus Yearly bonus Schedule: Day shift Fixed shift Experience: Sales: 1 year (Required) Work Location: In person Speak with the employer +91 7973513060
