Sales Executive (Inbound – E-commerce Sales)

About Walltrendz:

Walltrendz.in is a fast-growing D2C e-commerce brand offering customizable wallpapers for modern homes and workspaces. We sell via our website, Etsy, and other digital platforms, attracting design-conscious consumers looking for personalized decor.

Role Overview:

We’re hiring an Inbound Sales Executive who will handle leads generated through our e-commerce channels – Walltrendz.in, Etsy, WhatsApp, and social media. Your main goal is to convert high-intent product inquiries into confirmed orders, helping customers with everything from product selection to order placement.

Key Responsibilities:

• Handle daily inbound leads generated via website chat, WhatsApp, Etsy messages, and social media
• Guide customers through the buying journey – product discovery, customization, pricing, and order support
• Explain product details, sizing, delivery, installation queries, and payment options
• Convert leads into sales by building trust and offering tailored suggestions
• Coordinate with design, printing, and logistics teams for custom orders
• Maintain customer interaction logs via e-commerce CRM or Google Sheets
• Identify buying trends and report customer feedback for improving conversion

Requirements:

• 2–3 years of experience in e-commerce sales/ inbound sales
• Strong communication skills in English

Preferred Background:

• Degree/Diploma in Marketing
• Prior work with a print-on-demand, design, or home improvement brand is a plus

What We Offer:

• Fixed salary + attractive incentives based on conversion performance
• On-the-job training and tools to support your sales success
• Direct role in shaping customer experience and online brand trust
• Fast-growing, digitally enabled team with career growth opportunities

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Compensation Package:

• Performance bonus

Schedule:

• Day shift

Work Location: In person