Sales Executive - Delhi

Description of role:

We are seeking a customer-focused and results-driven Sales Professional to drive business growth in the training and certification industry. The ideal candidate will have a proven track record in sales, a strong customer-centric approach, experience with marketing backend activities, proficiency in digital tools and the ability to analyse, understand and present market trends and competitor insights.

Job description:

• Identify and develop new business opportunities
• Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
• Consistently meet and exceed sales targets and KPIs.
• Actively engage with clients to understand their training and certification requirements.
• Provide excellent pre-sales and post-sales support to ensure high customer satisfaction and loyalty.
• Address client queries, concerns, and feedback promptly and professionally to exceed their expectations.
• Foster a customer-first approach throughout the sales process to enhance the client experience.
• Execute branding activities that enhance company visibility and credibility.
• Support the creation and delivery of marketing materials, campaigns and digital content aligned with sales strategies.
• Utilize social media campaigns and digital outreach to generate and nurture leads.
• Conduct in-depth market analysis to identify industry trends, opportunities, and customer pain points.
• Gather and analyse competitor information to strengthen market positioning.
• Provide actionable insights and recommendations to the Management based on research findings.
• Generate and present data-driven reports to support strategic decision-making.
• Build trust and rapport with clients by providing expert guidance and solutions.
• Conduct regular follow-ups and feedback sessions to ensure client satisfaction and identify areas for improvement.
• Drive customer retention through consistent engagement and exceptional service delivery.
• Provide consultative expertise to clients regarding training programs, certifications and market demands.
• Represent the company at industry exhibitions, trade shows and conferences to promote services and expand the client base.
• Network with potential clients, partners and industry leaders at events to establish valuable connections.
• Prepare and deliver presentations or demonstrations to showcase the company’s offerings effectively.
• Willing to travel extensively
• Work to achieve targets

Job Type: Full-time

Pay: ₹80,000.00 - ₹100,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Language:

• English (Preferred)

Work Location: In person