Sales Engineer After Market- Parts Sales -Construction, Mining Machine

Role & responsibilities

As a Sales Engineer, the candidate will be responsible for driving sales, managing customer relationships, and providing technical support to customers in the construction and mining sectors.

Key Responsibilities:

• Sales and Business Development:

• Identify and develop new business opportunities in the construction and mining machine sectors.
• Manage customer accounts and establish long-term business relationships to ensure repeat sales and customer satisfaction.
• Drive the sales of parts and services for construction and mining machinery.
• Conduct market analysis to understand customer needs well in advance and forecast
• Understand competitor offerings.

• Customer Relationship Management:

• Identify customer requirements in advance through condition monitoring
• Evaluate component life to minimize machine down time
• Customer complaint resolution
• Develop and maintain a strong relationship with key decision-makers and influencers within customer organization.

• Product Expertise & Technical Support:

• Offer technical advice and support regarding machine parts, accessories, and related services.
• Stay up-to-date on the latest product offerings, parts inventory, and service technologies.

• Sales Reporting & Coordination:

Qualifications & Skills:

• Education & Experience:

• Diploma in Mechanical or Automobile Engineering with 5 to 10 years experience in product support function in reputed organization dealing with construction and mining equipment
• Proven track record of achieving sales targets and managing customer relationships in a technical environment.

Additional Requirements:

• Familiarity in sales tracking + CRM tools.
• Willingness to travel as required to meet with clients and support sales initiatives.

Candidate is having experience in selling undercarriage parts, ground engaging tools and ware parts for mining and construction equipment are preferred.

Location: