Sales Development Representative (SDR) - Puducherry

Sales Development Representative (SDR)

As a Sales Development Representative (SDR), your primary responsibility will be to

respond to and qualify inbound leads from various channels - including the website,

marketing campaigns, phone calls, webinars, and more. You’ll assess each lead’s potential,

conduct discovery conversations, and convert qualified prospects into sales-ready

opportunities for our Account Executives.

In addition to handling inbound demand, you’ll also support targeted outbound prospecting

efforts, particularly when following up on marketing activities or engaging with high-fit

accounts. This is not a traditional cold-calling role, but your initiative in proactive outreach

will be highly valued.

As a CRM-first team, you’ll play a key role in ensuring HubSpot CRM data hygiene, creating

new contacts, updating records, and tracking all interactions for visibility and reporting.

Key Responsibilities:

● Respond to and qualify inbound leads from email, phone, website, and event

channels.

● Conduct effective discovery to assess fit, timelines, needs, and decision criteria.

● Book meetings and product demos with Account Executives and pre-sales teams.

● Proactively follow up with high-potential inbound leads and selected outbound

targets.

● Maintain accurate and complete records in HubSpot CRM, including:

○ Creating and enriching contact and company records

○ Logging activity notes, tasks, and email sequences

○ Ensuring pipeline cleanliness and data accuracy for reporting

● Collaborate with marketing on lead nurturing workflows and feedback on campaign

quality.

● Use tools like LinkedIn Sales Navigator, HubSpot sequences, and email tracking

platforms.

● Provide insights on customer needs and trends to product, marketing, and sales

teams.

● Meet or exceed monthly KPIs for lead qualification, conversion rates, and pipeline

contribution.

What We’re Looking For

● A motivated self-starter with excellent written and verbal communication skills.

● Prior experience in a Sales Development, Inside Sales, or Customer Support role

(B2B SaaS or healthcare tech preferred).

● Strong attention to detail, especially in CRM usage and contact management.

● Comfortable speaking with senior stakeholders such as CIOs, CCIOs, and

Operational/Department Leads.

● Able to balance inbound responsiveness with proactive outbound engagement.

● Familiarity with HubSpot CRM, LinkedIn, and modern sales enablement tools.

● Passionate about technology, curious about healthcare systems, and eager to learn.

Job Types: Full-time, Permanent

Pay: From ₹30,000.00 per month

Shift:

• Day shift
• Fixed shift

Work Days:

• Monday to Friday

Experience:

• total work: 3 years (Preferred)

Work Location: In person