Sales Coordinator

Ultima Specialty Chemicals Pvt Ltd Company Overview: A strong presence in India for 27 years and a dedicated team has made Ultima Chemicals a trusted source for Specialty Chemicals We play a critical role in linking chemical industry customers and global principles Our strong global associations and wide range of products make us reliable partners across diverse industries Ultima is growing exponentially with its support of Local and Global Partners and reaching new customers every hour We source the exact chemistry for our customer and ensure the highest quality of products We offer a comprehensive portfolio of industrial and specialty chemicals and ingredients, as well as custom application, marketing, and supply chain solutions, technical and formulation support, regulatory expertise, and digital solutions for a variety of industries We help suffice the specialty needs of industries like Pharmaceutical Intermediates, Formulations and Bulk Drugs, Personal Care & Cosmetics, Paints, Coatings, Inks, Resin, Oilfield Chemicals, Water Treatment, Textile chemicals, Leather Chemicals, Paper chemicals, Agro chemicals, Veterinary Our culture is underpinned by our values and employees Find out more about our future and you re with us on our website

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Position: Sales - Coordinator Location: Borivali East, Mumbai Company: Ultima Speciality Chemicals Pvt Ltd JOB ROLE: Sales Support: Assist the sales team with administrative tasks such as preparing proposals, quotations, and sales presentations specific to the chemical industry Coordinate customer inquiries, provide information on chemical products, pricing, and availability Ensure that the sales team is equipped with the necessary technical and product information to support client conversations Maintain and update the customer database, including details about product preferences, pricing, and sales history Order Management: Process customer orders for chemical products, ensuring accurate order entry and documentation Liaise with production, warehousing, and logistics teams to track and manage order fulfillment, ensuring on-time delivery Monitor inventory levels and collaborate with the supply chain team to ensure product availability Communicate any product shortages, delays, or issues with orders to the sales team and clients Customer Relationship Management: Serve as a point of contact for existing and potential clients, addressing any concerns or issues related to orders, products, or services Ensure customer satisfaction by proactively addressing inquiries and providing updates on order status Assist in managing long-term relationships with key customers, ensuring their needs are met and exploring opportunities for repeat business Product and Technical Assistance: Collaborate with the technical and R&D teams to provide accurate product information to customers, especially regarding chemical specifications, usage, safety data, and regulatory compliance Assist in training the sales team on the technical aspects of the chemical products to enhance their selling capabilities Sales Reporting and Analytics: Prepare regular sales reports, tracking order volumes, customer feedback, and market trends in the chemical industry Analyze sales data to identify opportunities for