Sales Coordinator

• Sales Support & Coordination
• Assist the sales team with daily sales activities and documentation.
• Coordinate with production, dispatch, and accounts teams for timely order fulfillment.
• Handle customer inquiries, quotations, and follow-ups.
• Order Management
• Process and track customer orders from order receipt to delivery.
• Maintain order records in ERP/CRM systems.
• Ensure timely dispatch and delivery of ceramic products.
• Customer Relationship Management
• Respond to client calls and emails professionally.
• Maintain regular contact with customers for repeat orders or feedback.
• Resolve customer complaints or issues efficiently in coordination with the concerned departments.
• Sales Reporting & MIS
• Prepare daily/weekly/monthly sales reports.
• Track sales targets and team performance.
• Maintain data of dealers/distributors and project clients.
• Follow-up Activities
• Follow up for pending payments with clients.
• Follow up on sales leads and quotations provided by the sales team.
• Update management about sales pipeline status.
• Market Intelligence
• Collect and report customer feedback, market trends, and competitor activities.

Job Types: Full-time, Permanent

Pay: ₹150,000.00 - ₹300,000.00 per year

Benefits:

• Food provided
• Leave encashment
• Paid time off
• Provident Fund

Work Location: In person

Speak with the employer
+91 9313518493