Sales Coordinator

Job Description

A Sales Coordinator provides administrative and logistical support to a sales team, ensuring smooth operations and facilitating sales processes . They handle tasks like scheduling, reporting, and customer communication, contributing to overall sales efficiency and customer satisfaction. : Key Responsibilities: Administrative Support: Maintaining databases, organizing schedules, managing sales records, and preparing reports. Sales Operations: Supporting sales reps with their daily tasks, including following up on leads, tracking deals, and ensuring timely delivery of products or services. Customer Communication: Responding to customer inquiries, addressing concerns, and providing after-sales support. Data Management: Maintaining accurate customer records, tracking sales data, and analyzing performance metrics. Coordination: Working with other departments, such as marketing, production, and public relations, to ensure seamless coordination. Report Generation: Preparing sales reports and presentations to track progress and identify areas for improvement. Inventory Management: Monitoring inventory levels of sales materials and ensuring they are readily available for sales reps. CRM Management: Managing the company's Customer Relationship Management (CRM) system, ensuring accurate and up-to-date information. Skills Required: Communication: Excellent verbal and written communication skills for interacting with sales reps and customers. Organization: Strong organizational skills for managing multiple tasks and deadlines. Customer Service: A customer-centric approach with the ability to address customer inquiries and concerns effectively. Problem-solving: The ability to identify and resolve issues efficiently. Technical Skills: Proficiency in using CRM software and other relevant tools. Sales Knowledge: A good understanding of the sales process and the products or services being sold. Role & responsibilities Preferred candidate profile