Sales Coordinator

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Sales Support & Coordination assistant, you will play a crucial role in assisting the sales team by preparing quotes, proposals, and sales documents. Your responsibilities will include coordinating between internal departments such as sales, accounts, logistics, and operations to ensure smooth order processing. You will also be responsible for tracking and updating sales leads, enquiries, and orders in CRM or Excel sheets. Your key responsibilities will involve: - Assisting the sales team in preparing quotes, proposals, and sales documents - Coordinating between internal departments for smooth order processing - Tracking and updating sales leads, enquiries, and orders in CRM or Excel sheets In terms of documentation and reporting, you will be required to: - Prepare and maintain sales reports periodically - Maintain records of quotations, purchase orders, invoices, Delivery Challan, Proof of Delivery of materials, and client communications For effective customer communication, you will: - Serve as the point of contact for Partners and Dealers for sales-related queries and order updates - Handle incoming calls, emails, and customer requests promptly and professionally - Coordinate with service or technical teams for product demonstrations or issue resolution In the area of order & inventory coordination, your tasks will include: - Processing orders accurately and ensuring timely dispatch - Coordinating with teams for dispatch tracking and delivery - Checking product availability, stock levels, and delivery schedules - Ensuring that customer deliveries are fulfilled as per commitments Additionally, you will provide administrative & team support by maintaining a database of customers, prospects, and channel partners. You will also be responsible for tracking sales targets, achievements, and pipeline progress, as well as assisting management in analyzing sales data to identify trends and opportunities. Monitoring dealer & customer satisfaction and maintaining post-sales feedback records will also be part of your role. Qualifications Required: - Excellent communication and interpersonal skills - Strong coordination and multitasking ability - Proficiency in MS Excel, Word, PowerPoint, and CRM tools - Attention to detail and accuracy in documentation - Time management and ability to work under deadlines - Candidates from the Computer Hardware Industry will be an added advantage - Female candidates would be preferred As a Sales Support & Coordination assistant, you will play a crucial role in assisting the sales team by preparing quotes, proposals, and sales documents. Your responsibilities will include coordinating between internal departments such as sales, accounts, logistics, and operations to ensure smooth order processing. You will also be responsible for tracking and updating sales leads, enquiries, and orders in CRM or Excel sheets. Your key responsibilities will involve: - Assisting the sales team in preparing quotes, proposals, and sales documents - Coordinating between internal departments for smooth order processing - Tracking and updating sales leads, enquiries, and orders in CRM or Excel sheets In terms of documentation and reporting, you will be required to: - Prepare and maintain sales reports periodically - Maintain records of quotations, purchase orders, invoices, Delivery Challan, Proof of Delivery of materials, and client communications For effective customer communication, you will: - Serve as the point of contact for Partners and Dealers for sales-related queries and order updates - Handle incoming calls, emails, and customer requests promptly and professionally - Coordinate with service or technical teams for product demonstrations or issue resolution In the area of order & inventory coordination, your tasks will include: - Processing orders accurately and ensuring timely dispatch - Coordinating with teams for dispatch tracking and delivery - Checking product availability, stock levels, and delivery schedules - Ensuring that customer deliveries are fulfilled as per commitments Additionally, you will provide administrative & team support by maintaining a database of customers, prospects, and channel partners. You will also be responsible for tracking sales targets, achievements, and pipeline progress, as well as assisting management in analyzing sales data to identify trends and opportunities. Monitoring dealer & customer satisfaction and maintaining post-sales feedback records will also be part of your role. Qualifications Required: - Excellent communication and interpersonal skills - Strong coordination and multitasking ability - Proficiency in MS Excel, Word, PowerPoint, and CRM tools - Attention to detail and accuracy in documentation - Time management and ability to work under deadlines - Candidates from the Computer Hardware Industry will be an added advantage - Female candidates would be preferred

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