Sales Coordinator

Key Responsibilities:

• Route incoming customer inquiries to the appropriate Sales Executive promptly.
• Schedule and manage customer appointments and ensure timely product presentations by the sales team.
• Record and update meeting feedback in the CRM and ensure follow-up actions are executed.
• Assist in the preparation of sales documents including quotations, proposals, contracts, and invoices.
• Follow up with clients to support lead nurturing and sales closure either independently or with the Sales Manager s support.
• Process advance receipts and raise purchase orders post-payment confirmation.
• Coordinate with the operations team to monitor and resolve pending installation or delivery issues.
• Maintain updated records of all client interactions and follow-ups in CRM and Google Sheets.
• Track and manage the sales pipeline, ensuring all leads are updated and moved through the funnel efficiently.
• Prepare and circulate daily performance reports for the field sales team, including:
• Number of meetings completed
• Sales conversions
• Pending leads
• Funnel status updates

Qualifications:

• Bachelor s Degree in Business Administration, Sales, Marketing, or a related field.
• Required Skills:
• Proficient in Microsoft Excel, Google Sheets, and email communication.
• Experience with CRM platforms like Salesforce, HubSpot, or similar.
• Familiarity with sales tracking and order management systems is an advantage.

Soft Skills:

• Strong verbal and written communication abilities.
• High level of accuracy and attention to detail in data entry and documentation.
• Ability to manage multiple tasks and deadlines in a dynamic environment.
• Analytical thinking for interpreting sales data and generating insights.