Sales Coordinator

Sales Coordinator

Position Overview:

The Sales Coordinator will work closely with the sales team, customers, and other internal departments to ensure smooth sales operations, customer satisfaction, and effective communication. The ideal candidate will be detail-oriented, have strong organizational and multitasking skills, and possess a customer-centric approach.

Key Responsibilities:

1. Sales Support:

- Assist the sales team in preparing proposals, quotes, and sales presentations.

- Coordinate and track sales orders from initiation to delivery, ensuring timely and accurate order processing.

- Maintain and update sales and customer records in the CRM system.

2. Customer Service:

- Respond to customer inquiries, resolve complaints, and provide product/service information.

- Build and maintain strong relationships with customers to ensure customer satisfaction and retention.

- Coordinate with the customer service team to address customer concerns and ensure a seamless customer experience.

3. Communication and Collaboration

- Facilitate communication between sales team members, customers, and other departments (e.g., marketing, production finance, logistics).

- Coordinate sales meetings, conferences, and events, including scheduling, logistics, and follow-up activities.

- Provide regular updates and reports to the In house sales manager on sales performance, market trends, and customer feedback.

4. Administrative Tasks:

- Prepare and distribute sales reports, forecasts, and other relevant documentation.

- Assist in managing inventory levels, product availability, and pricing information.

- Handle administrative duties such as filing, documenting sales QMS(Quality Management System) , data entry, and maintaining office supplies.

Qualifications:

- Bachelor’s degree in Business Administration, Marketing, or related field.

- Proven experience in a sales support or coordination role, preferably in [industry/sector].

- Strong proficiency in Microsoft Office Suite and CRM software.

- Excellent communication, interpersonal, and organizational skills.

- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

- Customer-centric mindset with a passion for delivering exceptional service.

Benefits:

- Competitive salary and performance-based incentives.

- Comprehensive training and professional development opportunities.

- Fun and collaborative work environment with a supportive team.

Job Types: Full-time, Permanent

Pay: ₹10,118.31 - ₹15,921.34 per month

Work Location: In person