Sales Coordinator

0 - 2 years

0 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

Role & responsibilities

  • Monitor, qualify, and verify incoming leads through chat-based communication channels.
  • Analyse support trends and customer data to identify improvement opportunities.
  • Collaborate with internal teams to optimize lead management and customer experience processes.
  • Drive initiatives that improve efficiency, response times, and customer satisfaction.
  • Prepare detailed, data-driven reports and communicate key findings to stakeholders.
  • Assist leadership in the development and execution of support strategies.

Preferred candidate profile

  • MBA or equivalent postgraduate degree required.
  • Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Familiarity with AI-driven sales or support tools is a plus.
  • Excellent analytical and problem-solving skills.
  • Experience in lead management or customer-facing roles such as Customer Relations Executive (CRE) is an advantage.
  • Freshers with the right skill set are encouraged to apply.
  • Immediate joiners will be given preference.

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