Sales Consultant - Heritage Tata Motors

0 - 5 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Customer Handling & Relationship Building Communication Skills Time Management & Follow-Up Product Knowledge Car Sales Sales & Negotiation Skills Problem-Solving Ability

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Job Summary:

Customer Advisor

Key Responsibilities:

  • Greet and assist customers visiting the showroom or enquiring online/over the phone.
  • Understand customer needs and recommend suitable vehicles from our inventory.
  • Conduct test drives and explain vehicle features, specifications, and benefits.
  • Maintain in-depth knowledge of current inventory, promotions, and financing options.
  • Assist customers with the car purchasing process, including paperwork and financing.
  • Follow up with leads and existing customers to maintain strong relationships and generate repeat business.
  • Meet or exceed monthly and quarterly sales targets.
  • Maintain accurate records of customer interactions and sales activities using the CRM system.
  • Coordinate with the service and finance teams to ensure seamless customer experience.
  • Stay updated on industry trends, new vehicle launches, and competitor offerings.

Requirements:

  • Proven experience in automotive sales or a similar customer-facing sales role preferred.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong customer service orientation with a passion for cars.
  • Goal-driven with the ability to work in a fast-paced environment.
  • Basic computer skills (CRM, email, MS Office, etc.).
  • Valid driver’s license.

Qualifications:

  • High School Diploma or equivalent.
  • Prior experience in automotive sales is an advantage but not mandatory – training will be provided for the right candidate.

Benefits:

  • Attractive base salary + sales Incentives
  • Incentive programs and bonuses
  • Training and career development opportunities
  • Health insurance policy

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