Hiring - Virtual RM - Hdfc Bank Ahmedabad

3 - 8 years

4 - 7 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Role: Virtual Relationship Manager

Job Location: Int Ahmedabad, RTO Circle

Customer Engagement

  • Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.
  • Call handling as per defined standards.
  • Accurate resolution for customer queries.
  • Promoting Digital Banking services for a superior customer service experience.

Achievement of portfolio parameters

  • Meet the defined objectives of the Portfolio managed by the respective VRM

Sales

  • Right cross-sell of products basis profiling and engagement.
  • Penetration of products across groups.
  • Sales across all product segments-TPP, Assets, Cards etc.
  • Acquiring & grouping of all related IDs of the Primary ID.

Preferred Skills and Experience:

  • 5-7 years of experience in Calling based sales in banking/NBFC/Telecom/. Graduation (any stream)Knowledge of basic banking functions and the economy

nehal.vagadiya@hdfc.bank.in

Regards

Nehal Vagadiya

HR - HDFC Bank

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Hdfc Bank logo
Hdfc Bank

Banking

Mumbai Maharashtra

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