Sales & Client Relations Executive

Job Role & Responsibilities1. Lead Conversion & Sales• Call inbound and outbound leads provided by the company.• Present the company’s services (Web, App, Software, WordPress, AI solutions, etc.).• Understand the client’s project requirements clearly.• Propose solutions with suitable pricing & packages.• Negotiate and close deals at the best possible price.2. Client Communication & Requirement Gathering• Conduct detailed requirement discussions with clients.• Document requirements and pass them clearly to the technical team.• Arrange demo calls with technical team (if required).3. Follow-ups & Relationship Building• Maintain strong follow-up with prospects until conversion.• Build long-term client relationships for repeat business.• Handle objections and provide convincing answers.4. Coordination• Coordinate with UI/UX, developers, and project managers for smooth handover of projects.• Ensure client satisfaction during the sales-to-development transition.⸻Required Skills & Experience• Experience: 1–3 years in sales, preferably in IT services / software / digital marketing agency.• Communication: Excellent English (written & spoken), bonus if knows Hindi/Arabic depending on market.• Sales Skills: Convincing, negotiation, requirement gathering, presentation skills.• Technical Awareness: Basic understanding of websites, mobile apps, WordPress, SaaS, etc. (not coding, but ability to explain services).• CRM Tools: Familiar with lead management tools (HubSpot, Zoho CRM, or even Excel).• Follow-up Mastery: Should be persistent but polite in converting leads.⸻KPIs (Performance Indicators)• Number of calls & follow-ups per day/week.• Lead-to-client conversion rate.• Revenue generated per month.• Client satisfaction score.