Sales and Collection head

Key Responsibilities:

Sales:

Develop and implement strategic sales plans to achieve business targets.

Lead a team of sales managers and executives to generate leads and onboard customers.

Drive disbursements for various loan products like personal loans, business loans, two-wheeler loans, gold loans, etc.

Monitor and ensure productivity, conversion ratios, and profitability.

Expand customer base through channel development, partnerships, and branch operations.

Ensure proper training and development of the sales team.

Collections:

Monitor and control the delinquency levels (DPD buckets: 0–30, 30–60, 60+).

Drive field collection and tele-calling operations to recover overdue amounts.

Formulate collection strategies and manage vendor/agency relationships.

Ensure compliance with RBI guidelines and internal credit/collection policies.

Coordinate with legal and recovery teams for escalation cases (write-offs, legal notices).

Key Skills & Competencies:

Strong leadership and team management skills

In-depth knowledge of NBFC lending operations

Analytical mindset with strong problem-solving ability

Proficiency in MS Excel, MIS reporting, and collection tools

Strong communication and negotiation skills

Understanding of regulatory compliance in lending & collections

Qualifications:

Graduate/Postgraduate in Business, Finance, or related field

Preferred: MBA/PGDM with specialization in Sales/Finance/Marketing

Prior experience in NBFC/MFI/Digital Lending space is highly desirable

Job Type: Full-time

Pay: ₹60,000.00 - ₹90,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 7428600622