RPA Business Analyst

As an RPA Business Analyst at Wissen Technology, you will be responsible for identifying, analyzing, and documenting processes within the banking domain for automation using RPA tools. Your role will involve creating detailed process documentation such as user stories, SIPOCs, and process diagrams. Strong communication skills, stakeholder management, and a deep understanding of banking processes are essential for this position. You will be based at the IDFC Thane Office with no work from home option and working alternate Saturdays. The ideal candidate should have 2-5 years of experience in RPA projects, preferably with expertise in the banking domain. Your key responsibilities will include conducting feasibility studies, recommending automation solutions, prioritizing processes based on business impact, complexity, and ROI, as well as collaborating with stakeholders to gather detailed business requirements. You will need to develop Business Requirement Documents (BRD) and Process Design Documents (PDD) while ensuring comprehensive and approved documentation from all stakeholders. Working closely with RPA developers, you will translate business needs into technical requirements, act as a bridge between business units and technical teams, and manage stakeholder expectations throughout the project lifecycle. Additionally, you will evaluate and improve banking processes for efficiency, compliance, and reduced manual intervention, staying updated on industry trends, best practices, and RPA innovations. Your qualifications should include familiarity with RPA tools such as Automation Anywhere and UiPath, knowledge of process mapping, workflow design, and automation tools, as well as a basic understanding of SQL, databases, and APIs. Soft skills such as strong communication, interpersonal skills, analytical and problem-solving abilities, project management skills, and attention to detail are crucial for this role. In-depth knowledge of banking processes such as customer service workflows, compliance, and regulatory requirements is necessary, along with experience in understanding and mapping banking workflows like SIPOCs and user stories. A Bachelor's degree in computer science or information technology and relevant BA certifications in RPA tools are required qualifications. Wissen Technology, a part of Wissen Group, specializes in delivering high-end consulting services for organizations in the Banking & Finance, Telecom, and Healthcare domains. The company offers a wide range of services including Core Business Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud Adoption, Mobility, Digital Adoption, Agile & DevOps, Quality Assurance & Test Automation.,